TELUS Health CBT

TELUS Health CBT

by Morneau Shepell Inc

66 ratings
64 reviews
Free

Details

  • Released
  • Updated
  • November 25, 2020
  • July 13, 2026

Features

TELUS Health CBT screenshot #1 for iPhone
TELUS Health CBT screenshot #2 for iPhone
TELUS Health CBT screenshot #3 for iPhone
TELUS Health CBT screenshot #4 for iPhone
TELUS Health CBT screenshot #5 for iPhone
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About

This app provides internet-based Cognitive Behavioral Therapy (iCBT) guided by a trained therapist. It offers digital tools and interactive exercises to help users manage mental health concerns by understanding the connection between thoughts, emotions, and behaviors.

Therapist-guided CBT programs
Interactive digital exercises
Personalized treatment plans
24/7 mobile access
Clinically validated screenings
Progress tracking and feedback
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What users say

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What's New in TELUS Health CBT

1.3.70

July 13, 2026

Bug Fixes

User reviews

Excellent application

It’s a great app and has a ton of helpful tools. The new UI is great and easy to navigate

A Life-Changing Program That Goes Beyond Mental Health

I cannot recommend the CBT app highly enough. This program has been transformative for my anxiety. The therapist guidance is exceptional - approachable, respectful, professional, and genuinely available. It’s comforting to know I’m not alone in this struggle. What impressed me most is how comprehensive this goes. Beyond mental health content, I have learned invaluable life skills: breathing techniques, mindfulness, sleep optimization, exercise, PMR, gratitude journaling, and human connection. During times of confusion and uncertainty, this app provides exactly what I need. Highly recommended.
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Have to re-login everytime

The all itself is fine but I wish they save my login info so I don’t have to type it in everytime

Doesn’t work

The app doesn’t work. It just keeps telling me to try again later. The website works though.

App not worth it

I was disappointed with this app. When using their modules there are questions you have to answer in order to advance in the module. This app is broken and won’t let you type in the answers. I contacted support and their solution was to use Chrome. Why have an app if you’re just telling people to use chrome??
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Developer apps

User experience

🐞

Reported Bugs

13 issues

App does not save login information

Bug

App does not work, shows 'try again later'

Bug

Cannot type answers in modules

Bug

Videos do not play

Bug

Content does not load

Bug

Sign-in service unavailable

Bug

App crashes frequently

Bug

App freezes on welcome screen

Bug

Text and headings are out of order in modules

Bug

Modules do not check off as completed

Bug

Login component automatically logs off users

Bug

'Remember Me' feature not functional

Bug

Notification feature for therapist messages was missing (now added)

Bug

Requested Features

24 requests

Save login information

Feature

Allow editing of previously entered answers

Feature

Provide example responses for questions

Feature

Improve user-friendliness for those with cognitive distortions

Feature

Add more personalized therapist interactions

Feature

Better integration with other apps like Runkeeper

Feature

Improve module progression and clarity

Feature

Add notifications for therapist messages

Feature

More detailed support for specific issues

Feature

Better goal setting assistance

Feature

More interactive therapist explanations

Feature

Improve app stability and reduce crashes

Feature

Allow users to progress through modules at their own pace

Feature

Offer more advanced content beyond basic self-care

Feature

Provide more robust support for users with serious mental illness

Feature

Improve the tone and pacing of narrator voices

Feature

Fix text alignment issues in modules

Feature

Implement a dark mode option

Feature

Provide clearer guidance on next steps after modules

Feature

Improve the appointment scheduling system

Feature

Offer more flexibility in module completion deadlines

Feature

Allow users to access content without therapist intervention

Feature

Provide more in-depth explanations of CBT concepts

Feature

Ensure therapist responses are genuinely personalized and empathetic

Feature

FAQ

What is TELUS Health CBT?

TELUS Health CBT is an app that delivers Internet-based Cognitive Behavioral Therapy (iCBT). It combines a personalized therapist-guided program with digital tools and exercises to help users manage mental health concerns by understanding the relationship between their thoughts, emotions, and behaviors.

How does the therapy process work?

All programs begin with a clinically validated screening to assess various mental health conditions. A trained therapist reviews these results to create a personalized program. The program consists of modules with activities, videos, and assignments that the therapist guides you through, providing feedback and making new modules available as you progress.

Is this app free to use?

Based on the provided information, the app is available for free. There are no mentions of in-app purchases or advertisements, suggesting it is a free service.

What mental health conditions can this app help with?

The app's initial screening assesses for conditions such as depression, anxiety, substance abuse, mania, and sleep issues. The therapist-guided CBT approach is effective for a variety of mental health concerns.

Can I access therapy anytime and anywhere?

Yes, the app offers mobile access, meaning therapy is available 24/7 from any mobile device. This digital approach makes it easy to incorporate therapy into your daily life without the need for in-person appointments.