Aircall vs Avaya Cloud Office

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

Call, meet, message and more! Avaya Cloud Office lets you simplify the way your business communicates with a unified experience that’s intuitive to use and accessible from a phone, a browser or any mobile device. From a single interface you’ll chat with colleagues, make and receive calls, plan and join meetings, collaborate with screen sharing and video, and keep your teams on-task with file sharing, task management and virtual team rooms that let everyone share and stay up to date. With Avaya Cloud Office you will: Accelerate your decision making with team messaging Message individuals or teams in real time to stay connected, bring remote workers together, and resolve business issues, questions and decisions instantly. Share files, assign tasks and schedule meetings with a few simple clicks. Optimize employee and customer collaboration with frictionless video meetings Schedule and launch video meetings directly from the app or invite guests to join from their favorite browser. No download and no delay with all the benefits of screen sharing, in-meeting chat, recording and markup tools. Connect with intuitive, feature-rich HD calling Find and connect with your customers and colleagues with one click. Know who called and when, and invoke the features you need through the intuitive interface. Seamlessly move from one device to another as your busy day unfolds. Simplify your communications with a single number Call, text (SMS) and Fax using your Avaya Cloud Office business number. No need for your customers to remember multiple numbers and no need for you to mix business with personal communications. Get more done with integrations that make sense for the way you work You rely on desktop apps, workflow automation, and customer relationship management to get your work done every day. With Avaya Cloud Office, you can integrate those apps with your communications, creating a seamless experience that eliminates the need to switch between applications. An Avaya Cloud Office subscription is required. Features may vary by plan and country. Terms of Service: https://www.ringcentral.com/legal//eulatos.html Privacy Notice: https://www.ringcentral.com/legal/privacy-notice.html Acceptable Use Policy: https://www.ringcentral.com/legal/acceptable-use-policy.html Emergency Services Policy: https://www.ringcentral.com/legal/emergency-services.html