Comparison

Securus Mobile vs ProdigyLink

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Securus Mobile

Stay connected with incarcerated loved ones through video calls, messaging, and photo sharing. Manage your account, send money for purchases, and receive balance alerts. Services may vary by location.

Highlights
  • Video calling
  • Digital messaging
  • Photo/video/eCard sharing
  • Prepaid calling
  • Account management
  • Fund incarcerated accounts
Features
Read full description

From the leader in corrections technology, Securus Mobile allows you to stay in touch, no matter the distance. With our industry-best application, you can connect with your incarcerated loved one, as well as send money for purchases like media and communications… all in just a few clicks, right from your phone or tablet. Securus Mobile gives you the power to take video calls from your loved one, send and receive digital messages in real time, as well as manage your Securus account (with personal options like adding contacts, enabling notifications, balance alerts and autopay) in one convenient spot! Please note: Services vary by location – please visit securustech.net for additional information, frequently asked questions and additional ways to support your loved one. From intake through release, Securus is always here to help. The Securus Mobile App Offers: • Prepaid Calling • Video Calling • Digital Messaging • Photo, Video and eCard Sharing • Securus Debit Incarcerated Account Deposits • International Funding and Connections • …and so much more.

About

ProdigyLink

Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.

Highlights
  • Photo sharing
  • Secure e-messaging
  • 24/7 access to communication
  • Upcoming voice and video calling
Features
Read full description

Sustained contact between incarcerated individuals and their loved ones has proven to reduce recidivism, promote wellbeing, and support successful reentry. ProdigyLink is rich with communication tools designed to foster meaningful connections that benefit everyone in the correctional ecosystem. ProdigyLink’s photo sharing feature lets you share special moments and memories without the hassle and cost of traditional mail delivery. Instantly send approved photos, drawings, and other visual keepsakes for your incarcerated loved one to enjoy and cherish. ProdigyLink’s e-messaging feature offers a quick, convenient, and secure way for friends and family to communicate with incarcerated loved ones. With 24/7 access to e-messaging, it’s never been easier to share a laugh, send words of comfort, or provide daily updates. Upcoming features: High-quality voice and video calling

Screenshots

Securus Mobile4 screens
ProdigyLink4 screens

Verdict

The call

The clearest difference is rating: Securus Mobile at 4.6 against ProdigyLink's 1.5. Securus Mobile also leads on update cadence (every 5 weeks vs every 11 months) and ratings volume (50K vs 11). ProdigyLink's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.0 vs 16.6). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Securus Mobile holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: Securus Mobile has 50K ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 13% of Securus Mobile's written reviews are positive against 0% of ProdigyLink's.

UpkeepUpdate frequency

Securus Mobile ships an update every 5 weeks, ProdigyLink every 11 months. The most recent releases landed on October 1, 2026 and September 15, 2026 respectively.

Scorecard7 real differences · 4 level
Securus Mobile versus ProdigyLink: the parameters behind the verdict, then further details
ParameterSecurus MobileProdigyLink
PriceFreeFree
Rating4.6 (50K ratings) — better1.5 (11 ratings)
Positive reviews12.5% of reviews — better0.0% of reviews
Number of ratings50K — better11
Update frequencyEvery 5 weeks — betterEvery 11 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#40 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.612.0 — better
Further details — not scored
Size101 MB111 MB
Age rating17+4+
DeveloperSECURUS TECHNOLOGIES LLCProdigy Solutions, Inc.

Customer experience

Securus Mobile

All ratings49,731 ratings
Positive89.2%
Neutral3.3%
Negative7.5%
Written reviews808 reviews
Positive12.5%
Neutral9.7%
Negative77.8%

ProdigyLink

All ratings11 ratings
Positive9.1%
Neutral9.1%
Negative81.8%
Written reviews4 reviews
Positive0.0%
Neutral25.0%
Negative75.0%

Bugs and requests

Securus Mobile

Reported bugs

4 issues
  • Login issues and account problems
  • Scheduled video visits not working
  • Messages and photos not being delivered
  • Frequent app crashes and technical difficulties

Requested features

5 requests
  • Improve video call quality and reliability
  • Provide better customer support and communication
  • Reduce fees and make service more affordable
  • Add notification features for messages
  • Improve app stability and reduce bugs

ProdigyLink

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Securus Mobile

No in-app purchases

None

ProdigyLink

No in-app purchases

Questions

Is Securus Mobile free?
Securus Mobile is free to download, with no in-app purchases.
Is ProdigyLink free?
ProdigyLink is free to download, with no in-app purchases.
Which has better reviews, Securus Mobile or ProdigyLink?
Securus Mobile is rated higher. Securus Mobile averages 4.6 out of 5 from 50K ratings, while ProdigyLink averages 1.5 from 11 ratings.
Do Securus Mobile or ProdigyLink have ads?
Neither Securus Mobile nor ProdigyLink shows ads.
Which is updated more often, Securus Mobile or ProdigyLink?
Securus Mobile ships an update every 5 weeks, and ProdigyLink every 11 months. Most recently, Securus Mobile was updated on October 1, 2026 and ProdigyLink on September 15, 2026.

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