Comparison

PandaDoc vs Close CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PandaDoc

Manage and sign documents on the go. Create, edit, send, and eSign contracts, proposals, and more directly from your mobile device. Stay updated with real-time alerts on document status and ensure secure, legally binding eSignatures.

Highlights
  • Complete and eSign documents
  • Scan and upload documents
  • Create, edit, and send documents
  • Track document status
  • Legally binding eSignatures
  • Secure document storage
  • Real-time document alerts
Features
Read full description

PandaDoc’s mobile app offers easy access to your documents - anywhere, anytime. Not at your desk? Not a problem. Just open the mobile app to create, edit, send, and eSign documents right from the palm of your hand. PandaDoc gives you the power to start and complete contracts, proposals, quotes, and more in a flash. Start working more efficiently today with PandaDoc’s mobile app. Key Features • Complete and eSign documents for free • Scan documents with a camera or upload your PDF • Create, edit, and send documents • Get an overview of all your documents — and where each one stands in the signing process • Ensure peace of mind with legally binding eSignatures • Securely store, manage and access your documents from anywhere • Receive real-time alerts whenever one of your documents is opened, viewed, or completed. • Create and edit your eSignature from your device • Collect in-person eSignatures (Business and Essentials Plans only) Legality and Security Our legally binding eSignature technology provides an electronic certificate with every signed doc. PandaDoc is fully compliant with the following laws and protocols: • Uniform Electronic Transactions Act • ESIGN Act • HIPAA • FERPA • SOC 2 Type II • ISO 27001 SSAE 16 About PandaDoc • PandaDoc is the #1 Proposal, Contract and Document solution by G2 • Leaders in eSignatures • Save 12 hrs per week and decrease doc creation time by 65% Teams use PandaDoc to improve deal workflows, insights, and speed while delivering an amazing buying experience for their customers. Businesses trust PandaDoc’s all-in-one document automation software to streamline the process to create, approve, and eSign proposals, quotes, templates, purchase orders, presentations, and contracts.

About

Close CRM

Manage your sales pipeline and communicate with leads on the go. This app allows you to make calls, send texts, and emails directly from your device, with AI-powered call transcription and summarization. Stay organized with quick note-taking and task management.

Highlights
  • Direct communication with leads
  • AI-powered call transcription
  • Lead and contact detail access
  • Activity feed for context
  • Quick data entry and task management
  • Push notifications for updates
Features
Read full description

See why the world's fastest scaling sales teams trust Close as their CRM. With lightning-fast onboarding, free migrations, and a remarkable Support team––sales reps and leaders alike love using Close. What you'll experience with Close's mobile app: Easily communicate with prospects and customers Keep your Leads warm when you stay in touch––even while away from your desk. Increase the effectiveness of your sales cadences when you take + place calls, reply to texts, and email directly from the Close mobile app. Close will even send you push notifications of new texts, missed calls, and voicemails. Never take notes again Close’s AI-powered Call Assistant add-on automatically transcribes and summarizes every phone call––whether you’re talking to prospects on the desktop or mobile apps. Focus on the conversation at hand while Close generates an accurate, searchable summary of your call. Get context quickly on the go Easily see Lead and Contact details like addresses, Custom Fields, and Contact info. Freshen up on recent communications on the Lead Activity Feed before you meet with a prospect. Quickly add new data or Tasks Add Notes, update Opportunities, and manage your Tasks from your mobile device. A Close account is required to use Close CRM for iOS. About Close: We're a bootstrapped, profitable, 100% remote team of thoughtful humans who value autonomy and impact. We're eager to make a product our customers fall in love with over and over again. Today, we have 90+ team members from around the world—supporting and coaching thousands of customers to grow every single day.

Screenshots

PandaDoc4 screens
Close CRM4 screens

Verdict

The call

The clearest difference is rating: PandaDoc at 4.2 against Close CRM's 3.5. PandaDoc also leads on update cadence (every 8 days vs every 4 weeks) and ratings volume (291 vs 52). Close CRM's advantage is in-app purchases (none vs 1). On price, review sentiment, ads and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. PandaDoc sells 1 one-off in-app purchase. Close CRM asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

PandaDoc holds the better App Store score, 4.2 against 3.5. That said, the two scores are not equally well evidenced: PandaDoc has 291 ratings behind it against 52, so its average is the more settled of the two. Written reviews point the same way: 40% of PandaDoc's written reviews are positive against 36% of Close CRM's.

UpkeepUpdate frequency

PandaDoc ships an update every 8 days, Close CRM every 4 weeks. Both last shipped on October 21, 2026.

Scorecard5 real differences · 5 level
PandaDoc versus Close CRM: the parameters behind the verdict, then further details
ParameterPandaDocClose CRM
PriceFreeFree
Rating4.2 (291 ratings) — better3.5 (52 ratings)
Positive reviews39.5% of reviews — better36.4% of reviews
Number of ratings291 — better52
Update frequencyEvery 8 days — betterEvery 4 weeks
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.115.1
Further details — not scored
Size59 MB28 MB
Age rating4+4+
DeveloperQuote Roller Inc.Elastic Inc

Customer experience

PandaDoc

All ratings291 ratings
Positive77.7%
Neutral5.5%
Negative16.8%
Written reviews86 reviews
Positive39.5%
Neutral14.0%
Negative46.5%

Close CRM

All ratings52 ratings
Positive53.8%
Neutral9.6%
Negative36.5%
Written reviews44 reviews
Positive36.4%
Neutral9.1%
Negative54.5%

User reviews

PandaDoc

From 291 App Store ratings

What we love

  • 💡 User-friendly
  • 🚀 Quick and easy to use
  • 👍 Great for business contracts and proposals
  • 👍 Helps with sales process and close rate
  • 👍 Customizable and professional-looking documents

Room to improve

  • 🐛 Buggy mobile app with frequent issues
  • 🔋 Poor mobile app performance and loading speeds
  • 🔒 Concerns about billing and cancellation policies
  • 🔧 Limited mobile app functionality compared to desktop
  • 🔧 Difficulty editing documents and fields on mobile

Close CRM

From 52 App Store ratings

What we love

  • 👍 Great CRM on browser
  • 👍 Good for making calls
  • 👍 Easy to use on desktop/laptop
  • 👍 Helpful for closing deals on the go
  • 👍 Good support team

Room to improve

  • 🐛 Slow and glitchy app
  • 🐛 Poorly optimized for mobile/iPad
  • 🐛 Missing features on mobile
  • 🐛 Crashes frequently
  • 🐛 Wastes telephony usage

Bugs and requests

PandaDoc

Reported bugs

5 issues
  • App crashes, freezes, or shows blank screens
  • Inability to move or edit fields in documents
  • Notifications not clearing or disappearing
  • Compatibility issues with newer OS updates
  • Syncing and loading issues between mobile and desktop

Requested features

5 requests
  • Add dark mode option
  • Improve mobile app functionality to match desktop
  • Allow creating and editing documents on mobile
  • Enhance mobile document viewing and navigation
  • Provide better support for mobile signatures and approvals

Close CRM

Reported bugs

26 issues
  • App is slow and glitchy
  • App crashes
  • 30 min delays
  • App is laggy
  • No full screen capability on iPad
Show 21 more
  • App is super laggy and does not respond well
  • App is super laggy and does not function well
  • Calls glitchy, skips on outgoing calls
  • Texting feature doesn't load
  • SMS/email part of inbox doesn't work
  • Error messages when linking with chat gbt
  • App is consistently glitchy and weird
  • Infinite loop when accessing lead details
  • Search function constantly freezes and crashes
  • Search function not searching at all
  • Edit email feature does not open saved email
  • App doesn't load on iPhone 14 pro iOS 17
  • Close app won't load or open
  • App crashes every 2 min
  • Takes forever to load anything
  • Lag when scrolling
  • Creates duplicate texts
  • Returns to Inbox all the time
  • Doesn't load after search and click
  • Crashes everytime user opens a lead
  • Takes forever to lead

Requested features

15 requests
  • Invest in building proper mobile apps
  • Optimize for mobile/iPad
  • Full-size version for iPad
  • Add missing features to mobile app
  • Fix telephony usage issues
Show 10 more
  • Fix texting feature
  • Fix edit emails feature
  • Add support for chat GPT feature
  • Improve UI/UX for mobile app
  • Roll back phone calls feature until option to disable
  • Fix bugs in desktop app
  • Make app fluid and less laggy
  • Fix infinite loop bug
  • Fix search function freezing/crashing
  • Fix app not loading after search and click

In-app purchases

1 purchases

PandaDoc

One-time1
  • Personal Plan$69.99
None

Close CRM

No in-app purchases

Questions

Is PandaDoc free?
PandaDoc is free to download, with in-app purchases available.
Is Close CRM free?
Close CRM is free to download, with no in-app purchases.
Which has better reviews, PandaDoc or Close CRM?
PandaDoc is rated higher. PandaDoc averages 4.2 out of 5 from 291 ratings, while Close CRM averages 3.5 from 52 ratings.
Do PandaDoc or Close CRM have ads?
Neither PandaDoc nor Close CRM shows ads.
Which is updated more often, PandaDoc or Close CRM?
PandaDoc ships an update every 8 days, and Close CRM every 4 weeks. Most recently, PandaDoc was updated on October 21, 2026 and Close CRM on October 21, 2026.

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