GettingOut Visits vs ProdigyLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
GettingOut Visits
Connect with incarcerated loved ones through video calls from your mobile device. Enjoy flexible, on-demand visits without scheduling, and only pay for the time you use. Keep in touch easily and conveniently, anytime, anywhere.
- Remote video calls
- On-demand visits (Visit Now)
- Pay per minute
- No scheduling required
- Flexible visitation times
- No upfront costs
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*Currently available at select facilities.* What if you could visit your loved one from your mobile device anytime, anywhere? Now you can! With our FREE GettingOut Visits app, keeping in touch with loved ones is easier and more flexible than ever. Plus with our new Visit Now feature, there's no scheduling needed. You can video visit on the spot – and you will only be charged for the actual visit time you use. With the GettingOut Visits app, it’s easy to visit anytime, anywhere from your mobile device! WHY USE GETTING OUT VISIT APP? • IT’S A VIDEO CALL: Remote video visits are an easy, instant way to connect with your incarcerated friend or loved one. This service will allow you to make a video call to an inmate, just like Skype or FaceTime. You’ll use your home computer or an iOS device, the inmate will use a wireless tablet. • NO SCHEDULING NEEDED: See your loved one, quicker than ever and video visit when it’s convenient for you without scheduling. The Visit Now feature lets your visit begin in minutes. If the inmate’s not available, you’ll be notified and can schedule a visit later. • NO UPFRONT COSTS: There are no upfront costs, you will only be charged for the actual duration of the visit. • NO CONNECTION FEES: There are no connection fees, you will only be charged for the actual duration of the visit. • NO PENALTIES: There are no penalties, you will only be charged for the actual duration of the visit. • NO MINIMUM/MAXIMUM COSTS: There are no minimum/maximum costs, you will only be charged for the actual duration of the visit. • MORE FLEXIBILITY: You can visit remotely, when it’s convenient for you and your busy life. • LESS CALLS TO CUSTOMER SERVICE: With the Visit Now feature you don't need to schedule visits, so no penalties for missed visits. You'll spend less time with customer service and more time visiting.
ProdigyLink
Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.
- Photo sharing
- Secure e-messaging
- 24/7 access to communication
- Upcoming voice and video calling
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Sustained contact between incarcerated individuals and their loved ones has proven to reduce recidivism, promote wellbeing, and support successful reentry. ProdigyLink is rich with communication tools designed to foster meaningful connections that benefit everyone in the correctional ecosystem. ProdigyLink’s photo sharing feature lets you share special moments and memories without the hassle and cost of traditional mail delivery. Instantly send approved photos, drawings, and other visual keepsakes for your incarcerated loved one to enjoy and cherish. ProdigyLink’s e-messaging feature offers a quick, convenient, and secure way for friends and family to communicate with incarcerated loved ones. With 24/7 access to e-messaging, it’s never been easier to share a laugh, send words of comfort, or provide daily updates. Upcoming features: High-quality voice and video calling
Screenshots
Verdict
The clearest difference is rating: GettingOut Visits at 2.2 against ProdigyLink's 1.5. GettingOut Visits also leads on update cadence (every 4 months vs every 11 months) and chart position (#42 vs unranked). ProdigyLink's advantage is monetization model (free vs free with in-app purchases) and device support (3 vs 1). On price, review sentiment, ratings volume and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
GettingOut Visits holds the better App Store score, 2.2 against 1.5. Both are backed by a comparable volume of ratings — 13 and 11 respectively. Written reviews point the same way: 3% of GettingOut Visits's written reviews are positive against 0% of ProdigyLink's.
GettingOut Visits ships an update every 4 months, ProdigyLink every 11 months. The most recent releases landed on October 17, 2026 and October 3, 2026 respectively.
| Parameter | GettingOut Visits | ProdigyLink |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (13 ratings) — better | 1.5 (11 ratings) |
| Positive reviews | 3.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 13 — better | 11 |
| Update frequency | Every 4 months — better | Every 11 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #42 — better | — |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 8 MB | 111 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | Prodigy Solutions, Inc. |
Customer experience
GettingOut Visits
ProdigyLink
Bugs and requests
GettingOut Visits
Reported bugs
4 issues- App crashes and logs users out frequently
- Issues with depositing money and accessing accounts
- Compatibility problems with certain devices and browsers
- Scheduled visits not working as expected
Requested features
4 requests- Add sound notifications for incoming calls
- Improve video/audio quality and reliability
- Allow scheduling of video visits directly in the app
- Combine messaging, video, and deposit features into one app
ProdigyLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
GettingOut Visits
No in-app purchases
ProdigyLink
No in-app purchases
Questions
Is GettingOut Visits free?
Is ProdigyLink free?
Which has better reviews, GettingOut Visits or ProdigyLink?
Do GettingOut Visits or ProdigyLink have ads?
Which is updated more often, GettingOut Visits or ProdigyLink?
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