ICS Mobile vs CorrectPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ICS Mobile
Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.
- Remote video visits
- Visit from home
- Maintain family bonds
- Share special moments
- WiFi/cellular data compatible
Read full descriptionHide full description
The ICSolutions mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.
CorrectPay
Instantly deposit funds for incarcerated loved ones for commissary, phone calls, and more. Schedule video visits, send gifts, and access valuable community, health, and re-entry resources.
- Instant fund deposits
- Schedule video visitations
- Send gifts to loved ones
- Access community resources
- Health and re-entry information
Read full descriptionHide full description
CorrectPay allows users to make commissary, phone, bonding, and monitoring deposits instantly for incarcerated loved ones. Users can deposit funds in less than 30 seconds from anywhere in the world. Users can also schedule and join video visitations and send gifts to incarcerated loved ones from within the app. The app also provides community, health, and re-entry resources for families and incarcerated loved ones.
Screenshots
Verdict
The clearest difference is rating: CorrectPay at 2.0 against ICS Mobile's 1.4. ICS Mobile's advantage is ads (none vs shown) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, in-app purchases and chart position there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CorrectPay holds the better App Store score, 2.0 against 1.4. That said, the two scores are not equally well evidenced: ICS Mobile has 1.2K ratings behind it against 148, so its average is the more settled of the two. Written reviews point the same way: 4% of ICS Mobile's written reviews are positive against 9% of CorrectPay's.
ICS Mobile ships an update every 3 weeks, CorrectPay every 2 months. The most recent releases landed on October 13, 2026 and October 14, 2026 respectively.
| Parameter | ICS Mobile | CorrectPay |
|---|---|---|
| Price | Free | Free |
| Rating | 1.4 (1.2K ratings) | 2.0 (148 ratings) — better |
| Positive reviews | 3.7% of reviews | 9.3% of reviews — better |
| Number of ratings | 1.2K — better | 148 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Best chart rank | #169 — better | #173 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.4 — better | 13.0 |
| Further details — not scored | ||
| Size | 42 MB | 181 MB |
| Age rating | 4+ | 4+ |
| Developer | Inmate Calling Solutions LLC | Tyler Technologies, Inc |
Customer experience
ICS Mobile
CorrectPay
User reviews
ICS Mobile
From 1.2K App Store ratingsWhat we love
- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb
Room to improve
- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality
CorrectPay
From 148 App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Good customer support
- 🚀 Lets me send money and do video chats
Room to improve
- 🐛 Crashes frequently
- 🐛 Buggy and unreliable
- 👎 Not user-friendly
- 🐛 Glitches and errors
- 👎 Difficult to navigate
Bugs and requests
ICS Mobile
Reported bugs
3 issues- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly
Requested features
3 requests- Update the app
- Improve customer service
- Provide refunds for failed visits
CorrectPay
Reported bugs
5 issues- App closes unexpectedly
- Can't verify phone number
- Payments don't go through
- White screen issues
- Incompatible with certain states/facilities
Requested features
4 requests- Ability to read past messages
- Improve video call functionality
- Make the app more user-friendly
- Fix bugs and glitches
In-app purchases
ICS Mobile
No in-app purchases
CorrectPay
No in-app purchases
