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ICS Mobile

ICS Mobile

by Inmate Calling Solutions LLC

1.6K ratings
337 reviews
#189 in free Social Networking
💼 Business
🌐 Social Networking
Free

Details

Released
July 21, 2020
Updated
February 23, 2021

Developer

Inmate Calling Solutions LLC
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ICS Mobile screenshot #1 for iPhone
ICS Mobile screenshot #2 for iPhone
ICS Mobile screenshot #3 for iPhone
iphone
ipad
📉no. 189
Charts↘︎
📌Ready
Reviews summary↘︎
⭐337
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📝40+ tags
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🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
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About

Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.

✓Remote video visits
✓Visit from home
✓Maintain family bonds
✓Share special moments
✓WiFi/cellular data compatible
Show original description

What users say about ICS Mobile

Reviews of ICS Mobile are mostly negative: the Social Networking app is rated 1.4/5 from 1.6K App Store ratings. What users like most: works well, turn off dark mode. Top complaints: app crashes, freezes during visits. Summarized from real user reviews.

Positive things

  • 🚀Works well
  • 🔒Turn off dark mode
  • 🔒Turn on do not disturb

Negative things

  • 🐛App crashes
  • 🐛Freezes during visits
  • 🐛Disconnects during visits
  • 🐛Login issues
  • 🐛Poor audio/video quality
  • 💰Expensive for poor service
See all reviews

What's New in ICS Mobile

1.2.1

February 23, 2021

Stability improvements and bug fixes.

Charts

Top Free

📉 189-8

Social Networking

This app dropped -8 positions in Social Networking chart.

Last updated on October 29, 2026.

User reviews

Most RecentHighest RatedLowest Rated

It doesn’t give me an option to SCHEDULE A VISIT

I am not sure why it gives me an option to Register for a visit, but it doesn’t give me an option to schedule a visit. It just says download offset client.
C2Cruz-Mari 23

We pay All this money jus to not be able to use it

Will not let me join my visit app just shuts off
DDaisyNuu

Worst app EVER

This is the worst app ever created . You pay your money for a 25 min visit it doesn’t connect and when it does it constantly kicks you out and then when you try to log on it keeps kicking you out . I hate this app with a passion. This needs to be fixed . I know you may not care because these are inmates but at the end of the day you his is your business so FIX IT.
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LLillady3485

Does not work

I get through all the preliminaries successfully, but when I click “Join,” it crashes every single time. iOS 26.6.2
BMBB 1 mom

Does not work ; Update May 2026; update Oct 2026

Update Oct 2026 - does not work with iOS 27. Login screen is missing the fields to enter your information.

Update - *Most* of the time it will connect now, but it crashes/disconnects frequently. When this happens, it logs you out and will not allow you to rejoin your visit in progress. I stand by
My earlier conclusion that this app does not work.

Although I have 300+ Mbps up and 200+ Mbps down, the app keeps insisting that I have less than 64 kbps and won’t connect. Also, it is impossible to select the correct institution because all 38 options say the same thing. Unfortunately, this app is the only option we have to communicate with our child. And it never works.
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Zzxty
See 332 more reviews

User experience

🐞

Reported Bugs

3 issues

App doesn't work on iPhones/iPads

Bug

Connection issues despite good internet

Bug

Visits get cancelled unexpectedly

Bug
✨

Requested Features

3 requests

Update the app

Feature

Improve customer service

Feature

Provide refunds for failed visits

Feature

FAQ

What does the ICSolutions mobile app do?

The ICSolutions mobile app facilitates remote video visits with incarcerated family members and loved ones. It allows users to connect from home or any location with internet access, helping to maintain family bonds.

How can I use the app to visit my incarcerated loved one?

You can use the app to conduct video visits from any location with WiFi or cellular data service. This enables you to share special moments and stay connected without needing to be physically present.

Is the ICSolutions mobile app free to use?

Yes, the ICSolutions mobile app is provided free of charge. There are no costs associated with downloading or using the app itself for initiating visits.

What are the benefits of using this app?

The primary benefit is the ability to maintain strong family bonds by staying connected with incarcerated loved ones. It allows for the sharing of special moments and provides a convenient way to visit remotely.