HomeWAV vs ICS Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HomeWAV
Connect with incarcerated loved ones through phone calls, video calls, and messaging. Manage funds, schedule visits, and receive notifications when they are available. This app facilitates communication and connection with inmates.
- Create free account
- Add and manage inmate contacts
- Manage funds and payment information
- Initiate phone and video calls
- Send messages to inmates
- Schedule onsite and remote visits
- Receive inmate login notifications
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HomeWAV Mobile App Features: - New to HomeWAV? Create a free account. - Returning visitor? Login with your username and password. - Fully registered and approved visitors will be able to choose the facility and add inmate. - See available funds, add funds or transfer funds. - Add, update or change credit/debit information. - Only pay for the minutes you use. No plans or packages. - Once logged in, the inmate will see you are available and can initiated a phone call, video call or message (*If allowed by facility). - Visitor will receive notification once inmate is logged in. - Easily schedule onsite visits (*If allowed by facility). - No scheduling required for remote video visitations. For best results, a WIFI connection and use of headset are suggested. Note: Not available at all facilities. Phone and video costs will vary.
ICS Mobile
Connect with incarcerated loved ones through video visits from any location with internet access. Maintain strong family bonds by sharing special moments remotely.
- Remote video visits
- Visit from home
- Maintain family bonds
- Share special moments
- WiFi/cellular data compatible
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The ICSolutions mobile app provides an easy and convenient way to visit with your incarcerated family member and loved one. With this free mobile app, you can visit from home or anywhere where you have WiFi or cellular data service. Staying connected to your loved one allows you to share special moments and maintain those strong family bonds between children and their parents.
Screenshots
Verdict
The clearest difference is rating: HomeWAV at 3.8 against ICS Mobile's 1.4. HomeWAV also leads on ratings volume (11K vs 1.2K). ICS Mobile's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.4 vs 15.6). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HomeWAV holds the better App Store score, 3.8 against 1.4. That said, the two scores are not equally well evidenced: HomeWAV has 11K ratings behind it against 1.2K, so its average is the more settled of the two. Written reviews point the same way: 8% of HomeWAV's written reviews are positive against 4% of ICS Mobile's.
HomeWAV ships an update every 5 weeks, ICS Mobile every 3 weeks. Both last shipped on September 26, 2026.
| Parameter | HomeWAV | ICS Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 3.8 (11K ratings) — better | 1.4 (1.2K ratings) |
| Positive reviews | 8.4% of reviews — better | 3.7% of reviews |
| Number of ratings | 11K — better | 1.2K |
| Update frequency | Every 5 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #148 — better | #165 |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.4 — better |
| Further details — not scored | ||
| Size | 94 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | HomeWAV | Inmate Calling Solutions LLC |
Customer experience
HomeWAV
ICS Mobile
User reviews
HomeWAV
From 11K App Store ratingsWhat we love
- 🚀 Able to communicate with loved ones
- 👍 Appreciate having the app to use instead of in-person visits
- 🤗 Great customer service
Room to improve
- 🐛 Constant login issues and app crashes
- 💰 Expensive and overpriced for the service provided
- 🔥 Unreliable video/audio quality and frequent disconnections
- 🤯 Frustrating and disappointing experience overall
ICS Mobile
From 1.2K App Store ratingsWhat we love
- 🚀 Works well
- 🔒 Turn off dark mode
- 🔒 Turn on do not disturb
Room to improve
- 🐛 App crashes
- 🐛 Freezes during visits
- 🐛 Disconnects during visits
- 🐛 Login issues
- 🐛 Poor audio/video quality
Bugs and requests
HomeWAV
Reported bugs
3 issues- App frequently logs users out unexpectedly
- Video calls often freeze or disconnect
- Inability to receive notifications of incoming calls
Requested features
3 requests- Keep users logged in to avoid constant re-logins
- Improve video/audio quality and reliability
- Provide more affordable pricing options
ICS Mobile
Reported bugs
3 issues- App doesn't work on iPhones/iPads
- Connection issues despite good internet
- Visits get cancelled unexpectedly
Requested features
3 requests- Update the app
- Improve customer service
- Provide refunds for failed visits
In-app purchases
HomeWAV
No in-app purchases
ICS Mobile
No in-app purchases
