Contacts Journal CRM vs Capsule CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Contacts Journal CRM
This app helps you manage customer relationships by tracking conversations, organizing contacts, and scheduling follow-ups. It allows you to store notes, files, and documents, and offers features like contact mapping and email templates to build stronger connections and never miss opportunities.
- Track last interaction with contacts
- Manage follow-ups and reminders
- Organize contacts with tags and filters
- Store notes, files, and documents
- Map contacts and plan meetings
- Create personalized email templates
- Link contacts to company accounts
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Stay on top of your relationships with a powerful, easy-to-use CRM. Contacts Journal gives you the tools to track conversations, manage follow-ups, and organize your contacts—so you can build stronger relationships and never miss an opportunity. With Contacts Journal, you can: • Always know your last interaction with each contact, so you’re prepared for any conversation • Stay consistent with timely follow-ups, reminders, and tasks • Organize contacts using tags, groups, and filters • Keep all relevant notes, files, and documents in one place • Plan smarter meetings by seeing who’s nearby and where opportunities are • Maintain a private, secure address book fully under your control • Reach out faster with personalized emails using templates or AI TRUSTED BY PROFESSIONALS WHO MANAGE RELATIONSHIPS: • sales professionals and account managers • small business owners • freelancers, consultants, and independent operators • real estate agents, lawyers, and other client-facing roles • individuals who want to stay intentional about their personal network KEY FEATURES: LOGS, TODOS AND FILES Keep notes for each meeting with Logs; create follow-ups and reminders with ToDos; attach images and documents with Files IMPORT CONTACTS You can easily import your contacts from the Contacts app, or from a CSV file ORGANIZE CONTACTS Categorize and visualize your contacts list with Contact Tags, Favorite Contacts, Groups and Filters COMPANY ACCOUNTS Link multiple contacts to a Company Account, to track interactions at the organization level DUPLICATE DETECTION AND MERGE Detect and merge duplicate contacts CUSTOM FIELDS Extend the app by defining and creating your own custom fields MAP YOUR CONTACTS Turn your contacts into a map of opportunities. See who’s nearby, plan smarter meetings, and spot patterns with color-coded locations BUSINESS CARD SCANNER [requires a Teams plan] Quickly convert business cards into contacts EMAIL TEMPLATES Create email templates with personalization tags, to send prepared emails quickly with a personal touch AVAILABLE ON iOS AND MAC Contacts Journal is available on iOS and Mac App Store, with seamless syncing via iCloud so your data is always up to date across devices. POWERFUL FEATURES • Share Extension to save notes, links, and images from other apps • Siri Shortcuts for faster workflows and automation • Home and Lock Screen widgets for quick access • Group Emails to reach multiple contacts at once • Visual charts to track your relationship activity GREAT FOR PRIVACY No account signup needed. Your data stays fully under your control, and we never have access to it UNLIMITED PERSONAL PLAN: • The app is initially limited to 20 Logs, ToDos, Files, Custom Fields, etc. To add unlimited entries, please purchase the “Unlimited Personal Plan” • The Unlimited Personal Plan is a one-time purchase • You can purchase the "Unlimited Combined Plan" to unlock both iOS and Mac apps together CONTACTS JOURNAL FOR TEAMS: • Share your Contacts Journal data with others using iCloud accounts • Real-time, automatic syncing between multiple users • Create multiple teams to share different information with different users • Includes a Business Card Scanner Contacts Journal For Teams requires a monthly or annual subscription that is purchased through the app. The subscription will automatically renew unless canceled within 24 hours before the end of the current period. Payment will be charged to iTunes Account at confirmation of purchase. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s iTunes Account Settings after purchase. Any unused portion of a free trial will be forfeited if you purchase a subscription. Terms of Service: https://contactsjournal.zendesk.com/hc/en-us/articles/360015780571 Privacy Policy: https://contactsjournal.zendesk.com/hc/en-us/articles/360015414291 Please send us your suggestions and feedback at support@zaal-llc.com
Capsule CRM
Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.
- Offline data access and updates
- Contact and company management
- Task and calendar management
- Sales opportunity tracking
- Communication history logging
- Direct calling and emailing from contacts
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Access your Capsule account wherever you go. Capsule for iPhone provides access to your contacts, tasks, opportunities, projects and more. Capsule is the easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline and what needs to be done when. Capsule for iPhone features: • Access, add or update your data even when you're offline • See latest activity and updates from your co-workers • Start calls or emails directly from a contact's profile • View a contact's location on the map • See history of emails and notes about a contact • Keep track of sales opportunities • Manage your calendar and assign tasks IMPORTANT: An existing Capsule CRM account is required.
Screenshots
Verdict
The clearest difference is in-app purchases: Capsule CRM at none against Contacts Journal CRM's 10. Capsule CRM also leads on iOS requirement (15.0 vs 17.0). Contacts Journal CRM's advantage is update cadence (weekly vs every 5 weeks) and ratings volume (2.5K vs 45). On price, ads and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Contacts Journal CRM sells 10 in-app purchases, starting at $9.99 per month. Capsule CRM asks for nothing beyond the download.
Contacts Journal CRM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Contacts Journal CRM has 2.5K ratings behind it against 45, so its average is the more settled of the two. Written reviews point the same way: 91% of Contacts Journal CRM's written reviews are positive against 78% of Capsule CRM's.
Contacts Journal CRM ships an update weekly, Capsule CRM every 5 weeks. The most recent releases landed on November 10, 2026 and November 1, 2026 respectively.
| Parameter | Contacts Journal CRM | Capsule CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (2.5K ratings) — better | 4.5 (45 ratings) |
| Positive reviews | 90.9% of reviews — better | 78.4% of reviews |
| Number of ratings | 2.5K — better | 45 |
| Update frequency | Weekly — better | Every 5 weeks |
| Ads | No | No |
| In-app purchases | Yes | No — better |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPod |
| Requires iOS | 17.0 | 15.0 — better |
| Further details — not scored | ||
| Size | 78 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | zaal LLC | Zestia |
Customer experience
Contacts Journal CRM
Capsule CRM
User reviews
Contacts Journal CRM
From 2.5K App Store ratingsWhat we love
- 🚀 Efficient contact management
- 👍 User-friendly interface
- 💡 Customizable fields and tags
- 🗓️ Seamless calendar integration
- 📸 Ability to attach files and photos
Room to improve
- 🐛 Syncing issues with iCloud
- 🔍 Limited search functionality
- 🗓️ Inflexible scheduling and repeat options
- 🎨 Outdated visual design
- 🔀 Difficulty managing duplicate contacts
Capsule CRM
From 45 App Store ratingsWhat we love
- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible
Room to improve
- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version
Bugs and requests
Contacts Journal CRM
Reported bugs
3 issues- App crashes after recent updates
- Issues with deleting or restoring contacts
- Inconsistent behavior across devices
Requested features
5 requests- Group messaging and email capabilities
- Advanced reporting and analytics
- Deeper integration with other productivity apps
- More flexible scheduling and repeat options
- Ability to customize the visual appearance
Capsule CRM
Reported bugs
3 issues- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI
Requested features
5 requests- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version
In-app purchases
Contacts Journal CRM
- 1 User14 Days trial$9.991 Month
- 5 Users14 Days trial$24.991 Month
- 20 Users14 Days trial$49.991 Month
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- 1 User14 Days trial$99.991 Year
- 5 Users14 Days trial$249.991 Year
- 20 Users14 Days trial$399.991 Year
- Unlimited Plan - Legacy UserFree
- Unlimited Plan - iOS Add-On$19.99
- Unlimited Personal Plan$24.99
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- Unlimited Plan - iOS + Mac$69.99
Capsule CRM
No in-app purchases
Questions
Is Contacts Journal CRM free?
Is Capsule CRM free?
Which has better reviews, Contacts Journal CRM or Capsule CRM?
Do Contacts Journal CRM or Capsule CRM have ads?
Which is updated more often, Contacts Journal CRM or Capsule CRM?
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