Comparison

SquareTrade vs Gexa Energy

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SquareTrade

Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.

Highlights
  • Accidental damage protection
  • Malfunction coverage
  • File repair/replacement claims
  • Upload item receipts
  • Check phone health
  • Chat with an agent
  • Purchase new plans
Features
Read full description

SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection

About

Gexa Energy

Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.

Highlights
  • Track electricity usage
  • View and manage bills
  • Control smart thermostats
  • Customize thermostat schedules
  • View account preferences
  • Review plan details
Features
Read full description

The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070

Screenshots

SquareTrade4 screens
Gexa Energy4 screens

Verdict

The call

The clearest difference is update cadence: Gexa Energy at every 2 weeks against SquareTrade's every 2 months. Gexa Energy also leads on ratings volume (11K vs 2.8K). On price, rating, review sentiment and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.5 for SquareTrade against 4.6 for Gexa Energy. Both are backed by a comparable volume of ratings — 2.8K and 11K respectively. Written reviews are what separate them: 20% of SquareTrade's written reviews are positive against 22% of Gexa Energy's.

UpkeepUpdate frequency

SquareTrade ships an update every 2 months, Gexa Energy every 2 weeks. The most recent releases landed on September 16, 2026 and September 20, 2026 respectively.

Scorecard2 real differences · 8 level
SquareTrade versus Gexa Energy: the parameters behind the verdict, then further details
ParameterSquareTradeGexa Energy
PriceFreeFree
Rating4.5 (2.8K ratings)4.6 (11K ratings) — better
Positive reviews20.3% of reviews22.2% of reviews — better
Number of ratings2.8K11K — better
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS14.0 — better15.0
Further details — not scored
Size58 MB258 MB
Age rating4+4+
DeveloperSquareTradeGexa Energy LP

Customer experience

SquareTrade

All ratings2,802 ratings
Positive88.3%
Neutral2.4%
Negative9.4%
Written reviews79 reviews
Positive20.3%
Neutral3.8%
Negative75.9%

Gexa Energy

All ratings10,509 ratings
Positive89.9%
Neutral2.3%
Negative7.8%
Written reviews158 reviews
Positive22.2%
Neutral3.8%
Negative74.1%

User reviews

SquareTrade

From 2.8K App Store ratings

What we love

  • 💻 Phone insurance
  • 🛒 Easy to purchase
  • 🔍 Product checked out well
  • 👍 Easy to use app
  • 🔧 Efficient repair process

Room to improve

  • 🐛 App crashes frequently
  • 🔄 Endless sign-in loop
  • 🤖 Poor customer service
  • 🤯 Difficult claims process
  • 🤔 Inconsistent information

Gexa Energy

From 11K App Store ratings

What we love

  • 💻 Easy to use app
  • 💰 Affordable electricity rates
  • 🤖 Good customer service
  • 📊 Helpful usage insights

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💳 Issues with payment processing
  • ⏰ Inconsistent due dates
  • 🔒 Unreliable account access

Bugs and requests

SquareTrade

Reported bugs

4 issues
  • Login issues
  • Incorrect device information
  • App crashes on launch
  • Disconnects during use

Requested features

5 requests
  • Ability to delete old devices
  • Easier receipt/document upload
  • Live agent support
  • Improved app stability
  • Clearer claim status updates

Gexa Energy

Reported bugs

4 issues
  • Login screen freezes
  • App fails to load after updates
  • Incorrect billing information and charges
  • Inability to access account details

Requested features

4 requests
  • Improved app stability and reliability
  • Real-time usage tracking and alerts
  • Seamless payment options
  • Better communication on billing and account changes

In-app purchases

None

SquareTrade

No in-app purchases

None

Gexa Energy

No in-app purchases

Questions

Is SquareTrade free?
SquareTrade is free to download, with no in-app purchases.
Is Gexa Energy free?
Gexa Energy is free to download, with no in-app purchases.
Which has better reviews, SquareTrade or Gexa Energy?
Gexa Energy is rated higher. SquareTrade averages 4.5 out of 5 from 2.8K ratings, while Gexa Energy averages 4.6 from 11K ratings.
Do SquareTrade or Gexa Energy have ads?
Neither SquareTrade nor Gexa Energy shows ads.
Which is updated more often, SquareTrade or Gexa Energy?
SquareTrade ships an update every 2 months, and Gexa Energy every 2 weeks. Most recently, SquareTrade was updated on September 16, 2026 and Gexa Energy on September 20, 2026.

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