SquareTrade vs Gexa Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
SquareTrade
Protect your electronic devices from accidental damage and malfunctions. Manage your coverage, file claims for repair or replacement, and access tech support. Get peace of mind for your valuable gadgets.
- Accidental damage protection
- Malfunction coverage
- File repair/replacement claims
- Upload item receipts
- Check phone health
- Chat with an agent
- Purchase new plans
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SquareTrade Protection Plans cover all of your electronic devices for accidents like drops and spills, plus common malfunctions. We’re trusted by over 80 million customers and have an A+ rating from the Better Business Bureau. Plus, SquareTrade Protection Plans are the only plans backed by Allstate. Our mobile app makes it easy to access all our services, right at your fingertips. Use the SquareTrade mobile app to: • Understand your coverage • Upload your item receipt • File a claim to get your item repaired or replaced • Check your phone health and network speeds to help troubleshoot your device • View tips on how to get more from your technology • Chat with an agent • Buy a plan to protect a new item • Update your account information • Access premium features like Tech Support, ID Protection and Roadside Assistance on selected plans To view our Notice at Collection, go to www.squaretrade.com/notice-at-collection
Gexa Energy
Manage and optimize your home energy usage with this app. It integrates smart devices and your account to help you track electricity consumption, view bills, and control smart thermostats for improved efficiency and comfort.
- Track electricity usage
- View and manage bills
- Control smart thermostats
- Customize thermostat schedules
- View account preferences
- Review plan details
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The Gexa Energy mobile app makes managing and optimizing your home energy usage simple. By integrating all of your connected smart devices, Gexa Energy plan, and Gexa Energy My Account, the Gexa Energy mobile app empowers customers to optimize their energy usage to meet their energy goals. With the mobile app you can: • Track your electricity usage over time • View your bill and manage your payments • Change your account preferences • Review your plan details and renew with ease If smart thermostats or other home energy management devices are integrated with your Gexa Energy plan or services, you can: View your Dashboard • Quickly view data on your smart devices, bill, and other important metrics at a glance and all in one place. Maintain comfort in your home • Control your connected smart thermostat(s) from anywhere, anytime using the mobile app. Improve your energy efficiency • Easy set up and customization of a smart thermostat schedule. For our privacy policy, visit https://www.gexaenergy.com/privacy-policy. Terms of use: https://www.gexaenergy.com/terms-of-use. The Gexa Energy mobile app is only available for residential customers at this time. Gexa Energy, LP PUCT #10027. Gexa Energy address: 20455 State Highway 249, Suite 200 Houston, Texas 77070
Screenshots
Verdict
The clearest difference is update cadence: Gexa Energy at every 2 weeks against SquareTrade's every 2 months. Gexa Energy also leads on ratings volume (11K vs 2.8K). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.5 for SquareTrade against 4.6 for Gexa Energy. Both are backed by a comparable volume of ratings — 2.8K and 11K respectively. Written reviews are what separate them: 20% of SquareTrade's written reviews are positive against 22% of Gexa Energy's.
SquareTrade ships an update every 2 months, Gexa Energy every 2 weeks. The most recent releases landed on September 16, 2026 and September 20, 2026 respectively.
| Parameter | SquareTrade | Gexa Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) | 4.6 (11K ratings) — better |
| Positive reviews | 20.3% of reviews | 22.2% of reviews — better |
| Number of ratings | 2.8K | 11K — better |
| Update frequency | Every 2 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 14.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 58 MB | 258 MB |
| Age rating | 4+ | 4+ |
| Developer | SquareTrade | Gexa Energy LP |
Customer experience
SquareTrade
Gexa Energy
User reviews
SquareTrade
From 2.8K App Store ratingsWhat we love
- 💻 Phone insurance
- 🛒 Easy to purchase
- 🔍 Product checked out well
- 👍 Easy to use app
- 🔧 Efficient repair process
Room to improve
- 🐛 App crashes frequently
- 🔄 Endless sign-in loop
- 🤖 Poor customer service
- 🤯 Difficult claims process
- 🤔 Inconsistent information
Gexa Energy
From 11K App Store ratingsWhat we love
- 💻 Easy to use app
- 💰 Affordable electricity rates
- 🤖 Good customer service
- 📊 Helpful usage insights
Room to improve
- 🐛 Frequent app crashes and bugs
- 💳 Issues with payment processing
- ⏰ Inconsistent due dates
- 🔒 Unreliable account access
Bugs and requests
SquareTrade
Reported bugs
4 issues- Login issues
- Incorrect device information
- App crashes on launch
- Disconnects during use
Requested features
5 requests- Ability to delete old devices
- Easier receipt/document upload
- Live agent support
- Improved app stability
- Clearer claim status updates
Gexa Energy
Reported bugs
4 issues- Login screen freezes
- App fails to load after updates
- Incorrect billing information and charges
- Inability to access account details
Requested features
4 requests- Improved app stability and reliability
- Real-time usage tracking and alerts
- Seamless payment options
- Better communication on billing and account changes
In-app purchases
SquareTrade
No in-app purchases
Gexa Energy
No in-app purchases
Questions
Is SquareTrade free?
Is Gexa Energy free?
Which has better reviews, SquareTrade or Gexa Energy?
Do SquareTrade or Gexa Energy have ads?
Which is updated more often, SquareTrade or Gexa Energy?
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