311 Riverside vs Memphis 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
311 Riverside
Submit service requests for city issues like clogged drains or graffiti. Track the status of your requests and pay utility bills directly through the app. An account is recommended for full functionality.
- Submit service requests
- Track request status
- Pay utility bills
- View submitted requests
- Create user account
- Submit photos with requests
Read full descriptionHide full description
Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app. IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response. LOG IN We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission. PHOTO TIPS If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident. We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving. This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
Memphis 311
Easily report local issues like potholes and damaged signs. Uses GPS to pinpoint your location and allows photo/video uploads to accompany requests. Track the status of your reports and community submissions.
- Report local issues
- GPS location detection
- Photo/video uploads
- Track report status
- Variety of issue categories
Read full descriptionHide full description
For those potholes, damaged street signs, and other local problems that need attention, the Memphis Click 'n Fix mobile app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. Report all variety of issues such as street maintenance, street light issues, damaged trees, parking meters, and others. Residents can track the status of reports they or other members of the community have submitted.
Screenshots
Verdict
311 Riverside and Memphis 311 both sit at 4.5 stars, but that hides the real split: 44% of 311 Riverside's written reviews are positive against 26% of Memphis 311's. 311 Riverside also leads on update cadence (every 2 months vs every 6 months) and ratings volume (3.1K vs 920). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
311 Riverside holds the better App Store score, 4.5 against 4.3. Both are backed by a comparable volume of ratings — 3.1K and 920 respectively. Written reviews point the same way: 44% of 311 Riverside's written reviews are positive against 26% of Memphis 311's.
311 Riverside ships an update every 2 months, Memphis 311 every 6 months. Both last shipped on October 24, 2026.
| Parameter | 311 Riverside | Memphis 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3.1K ratings) — better | 4.3 (920 ratings) |
| Positive reviews | 44.0% of reviews — better | 26.5% of reviews |
| Number of ratings | 3.1K — better | 920 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 78 MB | 146 MB |
| Age rating | 4+ | 12+ |
| Developer | City Of Riverside | City of Memphis |
Customer experience
311 Riverside
Memphis 311
User reviews
311 Riverside
From 3.1K App Store ratingsWhat we love
- 🚀 Quick response
- 👍 Easy to use
- 💡 Convenient way to report issues
- 🚀 Prompt completion of requests
Room to improve
- 🐛 Crashes frequently
- 🐛 Login issues
- 🐛 Photo/image upload problems
- 🐛 Unreliable app functionality
- 🐛 Buggy and glitchy
Memphis 311
From 920 App Store ratingsWhat we love
- 👍 Good service
- 🚀 Quick response time
- 🙌 Helpful for reporting issues
Room to improve
- 🤔 Lack of follow-up or explanation on closed cases
- 😕 Unresolved issues despite reporting
- 🤷♀️ Inconsistent or unreliable service
- 😠 Frustrating experience for users
Bugs and requests
311 Riverside
Reported bugs
5 issues- App crashes when trying to take or upload photos
- Login issues, requiring repeated logins
- Address verification problems, even for valid addresses
- Inability to submit requests due to various errors
- Text fields not displaying properly
Requested features
5 requests- Ability to edit or add notes to open requests
- Automatic login or Face ID support
- Confirmation screen after submitting requests
- Better address recognition and location services
- Improved communication on request status and resolution
Memphis 311
Reported bugs
2 issues- App crashes or network errors when submitting requests
- Issues with the user interface, such as buttons not working properly
Requested features
3 requests- Clearer communication on request status and resolution
- Improved tracking and transparency of reported issues
- Better responsiveness from the city to address user concerns
In-app purchases
311 Riverside
No in-app purchases
Memphis 311
No in-app purchases
Questions
Is 311 Riverside free?
Is Memphis 311 free?
Which has better reviews, 311 Riverside or Memphis 311?
Do 311 Riverside or Memphis 311 have ads?
Which is updated more often, 311 Riverside or Memphis 311?
Other comparisons















