Mashreq UAE vs Amex MENA
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Mashreq UAE
This digital banking app offers secure and convenient access to your finances. Open accounts instantly, manage investments, make transfers, and access exclusive lifestyle perks and savings opportunities. It provides a comprehensive suite of tools for everyday banking and financial planning.
- Instant digital account opening
- Salary transfer benefits
- High-yield savings accounts
- Investment options from $1
- Cardless ATM withdrawals
- Bill payments and mobile recharges
- 24/7 virtual assistant support
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Secure and convenient digital banking with Mashreq Mobile App – Smarter banking in your pocket! Experience the UAE’s top-rated banking app, trusted across the nation. From high-interest savings accounts and international money transfers to investment in US stocks from the UAE and family banking, discover a world of powerful financial tools at your fingertips with the award-winning, globally recognised mobile banking app. Open a bank account online instantly Open a bank account online in the UAE instantly with Mashreq - no paperwork, no waiting. Just a few taps and you're ready to bank. Get more value with Mashreq NEO PLUS • Transfer salary of AED 10,000+ or maintain an average balance of at least AED 50,000 to become eligible for exclusive Mashreq NEO PLUS benefits. • Mashreq NEO PLUS Saver Account: Get market-leading rates on savings — 6.25% p.a. if you transfer salary to Mashreq NEO Account OR 5% p.a. if you maintain AED 50,000+ in NEO PLUS Saver Account. Shariah-compliant Islamic products also available. • Fee-free everyday banking: Enjoy free ATM withdrawals worldwide, local & international money transfers and chequebooks. Exclusive benefits with Mashreq NEO • Earn up to AED 9,500 cashback when you transfer your salary, refer friends, shop, remit and invest through Mashreq NEO or Mashreq Al Islami. • Instant digital bank account opening: Open a Mashreq NEO Account or Mashreq Al Islami Account in minutes. No paperwork required. • Exclusive shopping and dining offers: Enjoy fantastic discounts at your favourite outlets. • International money transfers: Send money to 40+ countries in a flash through Quick Remit. Invest in US stocks from the UAE - From just USD 1 Explore digital wealth options — US stocks, smart portfolios, mutual funds, and more: • Real-time tracking. • Earn interest/profit on deposits. • Buy Mashreq Millionaire Certificates in-app. All-in-one banking dashboard with Mashreq Mobile App • Apply for credit cards, loans or financing in minutes. • Manage card controls, limits, PIN and spending preferences. • Request chequebooks, manage e-statements and update details easily. • Add cards to Apple Pay, Google Pay & Samsung Pay digital wallets. Effortless transfers and payments • Make local and international transfers with just a few taps. • Transfer funds using your mobile number and email ID via Aani instant payments. • Recharge mobile credits and pay bills online. • Cardless cash option to withdraw cash from Mashreq ATMs. Dedicated customer support Find answers fast with 24/7 Customer Care, helpful videos and our always-on chatbot Mashreq Virtual Assistant. Services Hub • All your essentials. One smart space. • Access over 40 services - from cardless cash withdrawal in the UAE and e-statements to letter requests and more - all within one convenient location. T&Cs apply. Why Mashreq UAE Mobile App? Whether you're saving, spending, investing or travelling, Mashreq UAE Mobile App empowers you to do it all - securely and effortlessly. Download Mashreq UAE Mobile App today and start banking smarter. Mashreq Group HQ Building Plot No 3450782 Umniyati Street (off Al Asayel Street) Burj Khalifa Community Dubai, UAE
Amex MENA
Manage your American Express account on the go with this mobile application. Track spending, view transactions, pay bills, and discover exclusive offers. Apply for cards, set spending goals, and earn rewards points.
- Digital card applications
- Transaction tracking
- Spending timeline by category
- Supplementary card management
- Card PIN management
- Membership Rewards points
- Exclusive local and online offers
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The official Amex (Middle East) B.S.C. Mobile app allows you to access your account from anywhere, safely and securely. Track spend, find offers, pay your bill and enjoy many more features in the Amex MENA app. تطبيق Amex MENA الآن متاح باللغة العربية Benefits and features: - Apply digitally through the app for your Amex Card in the UAE - Choose to navigate in your preferred language, Arabic or English - Instant view of your transactions - View your Spending Timeline and track your spends by categories - Apply for Supplementary Cards for Family and manage with ease - Set up, view or unblock your Card PIN Explore rewards and benefits: - We reward your loyalty, by earning Membership Rewards® points on all your spend. Set up goals within the app to get the things you want, with points that never expire - Access to hundreds of local and online offers on shopping, entertainment, dining and wellness - Book your next trip with American Express, easily submit Concierge travel or lifestyle requests, whenever and wherever you are - Refer your friends and earn rewards when they get approved for a Card The Amex MENA app is for Personal and Corporate Cards issued by American Express Middle East. If your Card is not issued by American Express Middle East, then you will not be able to log-in to the Amex MENA app. All access to the app is subject to and governed by American Express Middle East End User License Agreement.
Screenshots
Verdict
The clearest difference is rating: Mashreq UAE at 4.8 against Amex MENA's 2.4. Mashreq UAE also leads on review sentiment (44% vs 15%) and ratings volume (9.2K vs 100). Amex MENA's advantage is iOS requirement (13.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Mashreq UAE holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: Mashreq UAE has 9.2K ratings behind it against 100, so its average is the more settled of the two. Written reviews point the same way: 44% of Mashreq UAE's written reviews are positive against 15% of Amex MENA's.
Mashreq UAE ships an update fortnightly, Amex MENA every 6 weeks. The most recent releases landed on September 27, 2026 and August 29, 2026 respectively.
| Parameter | Mashreq UAE | Amex MENA |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (9.2K ratings) — better | 2.4 (100 ratings) |
| Positive reviews | 43.8% of reviews — better | 14.6% of reviews |
| Number of ratings | 9.2K — better | 100 |
| Update frequency | Fortnightly — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.1 | 13.0 — better |
| Further details — not scored | ||
| Size | 208 MB | 203 MB |
| Age rating | 4+ | 9+ |
| Developer | Mashreq Bank PSC | AMEX (MIDDLE EAST) B.S.C. (C) |
Customer experience
Mashreq UAE
Amex MENA
User reviews
Mashreq UAE
From 9.2K App Store ratingsWhat we love
- 🚀 Fast and efficient
- 👍 User-friendly app
- 🔒 Secure banking
- 💡 Convenient features
- 🤝 Good customer service
Room to improve
- 🐛 Bugs and crashes
- ⏱️ Slow performance
- 💰 High fees and charges
- 📢 Excessive marketing notifications
- 🤖 Poor customer support
Amex MENA
From 100 App Store ratingsWhat we love
- 👍 Covers all features (mentioned once)
- 👍 User friendly (mentioned once)
- 👍 Great UI (mentioned once)
- 👍 Simple to use (mentioned once)
- 👍 Extremely functional (mentioned once)
Room to improve
- 👎 Extremely outdated app
- 👎 App is barely working
- 👎 Inability to book travel services
- 👎 App is way behind competition
- 👎 Login does not work
Bugs and requests
Mashreq UAE
Reported bugs
5 issues- Login issues and account activation problems
- Inability to update personal information
- Inconsistent app behavior across devices
- Errors during money transfers and bill payments
- Unreliable app performance and frequent crashes
Requested features
5 requests- Improved account management options
- Seamless online and offline banking
- Customizable app interface
- Enhanced security features
- Better integration with other services
Amex MENA
Reported bugs
95 issues- Won't allow update
- Barely working
- Login does not work
- App stopped working
- Technical issues
Show 90 moreShow fewer
- Non-functional
- Buggy
- Acts like browser while using app
- Unstable
- Poorly designed
- Confusing interface
- Slow interface
- Full of bugs
- Nothing works smoothly
- App crashes during application process
- Card scan not working
- App crashes all the time
- Offers page doesn't load
- App keeps spinning for offers
- App gets stuck
- App blocked in Nigeria
- Disconnecting during live chat
- Not compatible with iOS 17
- Instant crash loop after scanning ID
- Login works 1/20 times
- App not working after latest update
- Full of bugs, low response
- Loading on every command
- Application not working
- Scanning option for old Emirates ID
- Fix your bugs
- Not working after last update
- App crashes
- Login issues
- App is slow
- App is very slow
- App freezes
- App is not working
- App hangs at welcome screen
- App not optimized for iOS 8.1
- App not optimized for iOS 8
- App not optimized for iPhone X
- App not optimized for iPhone plus
- Fingerprint option not switched to Face ID
- App is slow, clunky
- App not designed for iPhone 6 and 6s screens
- App freezes on transaction details
- App not compatible with iOS 13
- App is old and buggy
- App looks obsolete
- App is slow and unresponsive
- Connection to server is lost
- App looks like iOS 5
- Doesn't let you fill boxes on forms
- Payment terminal does not open
- App needs to be faster
- App looks like iOS 8 App
- App doesn't support iPad screen
- App uses Face ID to log in but logs in again after logout
- App is old and needs a facelift
- App doesn't respond quickly
- App is slow sometimes
- App needs to be faster
- App is slow
- App is not responsive
- App is old
- App is very old fashion
- App needs a facelift
- App is dated
- App is buggy
- App needs a total makeover
- App looks 1000 years old
- App looks like iOS 5
- App looks like an elementary school project
- App is 1000 years old
- App is slow and unresponsive
- App is buggy
- App looks dated
- App is not native iOS
- App design and functionality very poor
- App is below par
- App looks like iOS 5
- App needs to fix bugs
- App is very slow
- App does not log in
- App needs to be up to date
- App is old
- App is slow
- App is not responsive
- App is slow
- App is not responsive
- App not optimized for iPhone X
- App not optimized for iPhone plus
- App is slow, clunky
- App not designed for iPhone 6 and 6s screens
Requested features
24 requests- Allow booking travel services
- Add Apple Pay and Google Pay support
- More offers and services online
- More merchants accepting payment online
- Improve search engine and sort options for offers
Show 19 moreShow fewer
- Improve user interface and easy access
- Add manual option for ID scanning
- Add Arabic language support
- Add features like QR code payment
- Allow selection of any amount for supplement card monthly limit
- Add unlock blocked cards feature
- Add redeem points feature
- Improve UI and refresh functionality
- Add Qpay (Qatar) payment option
- Design for iPhone 6 and 6s screens
- Update to match latest iPhone screen sizes
- Support for iPhone X and newer iPhones
- Implement Face ID instead of fingerprint
- Support for big screen iPads
- Improve supplementary card form
- Add dark mode
- Add advanced analytics dashboard
- Support for Saudi Arabia accounts
- Support for AMEX Saudi Arabia
In-app purchases
Mashreq UAE
No in-app purchases
Amex MENA
No in-app purchases
