Comparison

AT&T Office@Hand vs RingCentral

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AT&T Office@Hand

This cloud-based communication platform unifies phone calls and video meetings for teams. It offers HD VoIP calling, SMS, and online fax with advanced call routing and customizable settings. Enjoy high-quality video collaboration for up to 200 participants, with screen sharing capabilities.

Highlights
  • Unified cloud-based communications
  • HD VoIP calling and SMS
  • Online fax capabilities
  • Video meetings for up to 200 participants
  • Screen sharing from mobile or desktop
  • Advanced call routing and controls
Features
Read full description

AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond. Cloud Phone: Do business anywhere you go • Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax. • Customize settings and notifications, such as office hours and ringtones. • Route calls with advanced call controls, like call switch, transfer, and park. • Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call. Video Meetings: A complete video collaboration solution • Enjoy HD quality video meetings for up to 200 participants*. • Easily share screens from mobile or desktop. • Get more control over meetings with advanced in-meeting host and attendee features. *meeting capacity is dependent on AT&T Office@Hand edition

About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

Screenshots

AT&T Office@Hand4 screens
RingCentral4 screens

Verdict

The call

The clearest difference is rating: RingCentral at 4.8 against AT&T Office@Hand's 2.0. RingCentral also leads on ratings volume (78K vs 27) and update cadence (every 3 weeks vs every 3 months). AT&T Office@Hand's advantage is monetization model (freemium vs subscription). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

RingCentral holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: RingCentral has 78K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 23% of AT&T Office@Hand's written reviews are positive against 37% of RingCentral's.

UpkeepUpdate frequency

AT&T Office@Hand ships an update every 3 months, RingCentral every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.

Scorecard6 real differences · 5 level
AT&T Office@Hand versus RingCentral: the parameters behind the verdict, then further details
ParameterAT&T Office@HandRingCentral
PriceFreeFree
Rating2.0 (27 ratings)4.8 (78K ratings) — better
Positive reviews23.3% of reviews36.5% of reviews — better
Number of ratings2778K — better
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium — betterSubscription
Best chart rank—#205 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size327 MB332 MB
Age rating17+4+
DeveloperAT&T Services, Inc.RingCentral, Inc

Customer experience

AT&T Office@Hand

All ratings21 ratings
Positive28.6%
Neutral0.0%
Negative71.4%
Written reviews120 reviews
Positive23.3%
Neutral14.2%
Negative62.5%

RingCentral

All ratings78,091 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews553 reviews
Positive36.5%
Neutral8.7%
Negative54.8%

User reviews

AT&T Office@Hand

From 27 App Store ratings

What we love

  • 📱 Separate work number on personal phone
  • 🔄 Call forwarding and transfer capabilities
  • 📧 Voicemail to email integration
  • 🎙️ Call recording functionality
  • 💰 Cost-effective compared to traditional systems

Room to improve

  • 🐛 Frequent dropped calls and disconnections
  • 🔇 Audio quality issues and static
  • 📵 Calls don't ring or ring only once
  • 📨 Text messaging failures and unavailability
  • 😤 Poor customer service and support

RingCentral

From 78K App Store ratings

What we love

  • 🚀 Reliable service
  • 📞 Convenient for businesses
  • 🤝 Great for team communication
  • 💻 Seamless integration across devices

Room to improve

  • 🐛 Buggy app with frequent issues
  • 🤖 Poor customer service and support
  • 🔒 Difficult to cancel subscription
  • 🔍 Lack of transparency in pricing and policies

Bugs and requests

AT&T Office@Hand

Reported bugs

19 issues
  • Unable to send SMS/text messages for extended periods
  • Calls show as connected but don't display in app
  • Proximity sensor doesn't mute during calls
  • App requires daily sign-in
  • Call forwarding button unresponsive (requires multiple app restarts)
Show 14 more
  • Calls drop when phone is locked
  • Incoming calls show incorrect caller information
  • Voicemail notifications inconsistent or missing
  • Messages fail to sync between app and web
  • Admin functions return errors
  • Toggle icons display as blank squares
  • Active call status visibility lost after updates
  • Calls redirect to user's own number instead of outgoing
  • Contact list shows phone numbers without names
  • Audio cuts out during HD quality calls
  • Server connection errors prevent call functionality
  • Data loss after app updates
  • Staticky and garbled audio quality
  • Call quality degrades on cellular networks

Requested features

12 requests
  • Group text messaging capability
  • Unified call and text message thread view
  • Apple Watch support
  • Warm call transfer functionality
  • Easier admin settings in app
Show 7 more
  • Resizable text input field
  • Call history and voicemail in single interface
  • Better contact management and duplicate prevention
  • Improved ringtone distinction
  • Ability to decline calls without continuous ringing
  • Online payment portal
  • In-app cancellation option

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

In-app purchases

None

AT&T Office@Hand

No in-app purchases

None

RingCentral

No in-app purchases

Questions

Is AT&T Office@Hand free?
AT&T Office@Hand is free to download, with no in-app purchases.
Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Which has better reviews, AT&T Office@Hand or RingCentral?
RingCentral is rated higher. AT&T Office@Hand averages 2.0 out of 5 from 27 ratings, while RingCentral averages 4.8 from 78K ratings.
Do AT&T Office@Hand or RingCentral have ads?
Neither AT&T Office@Hand nor RingCentral shows ads.
Which is updated more often, AT&T Office@Hand or RingCentral?
AT&T Office@Hand ships an update every 3 months, and RingCentral every 3 weeks. Most recently, AT&T Office@Hand was updated on October 24, 2026 and RingCentral on October 25, 2026.

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