AT&T Office@Hand vs RingCentral
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AT&T Office@Hand
This cloud-based communication platform unifies phone calls and video meetings for teams. It offers HD VoIP calling, SMS, and online fax with advanced call routing and customizable settings. Enjoy high-quality video collaboration for up to 200 participants, with screen sharing capabilities.
- Unified cloud-based communications
- HD VoIP calling and SMS
- Online fax capabilities
- Video meetings for up to 200 participants
- Screen sharing from mobile or desktop
- Advanced call routing and controls
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AT&T Office@Hand is a new way to work. Enable your teams to communicate more clearly and collaborate more effectively. AT&T Office@Hand is cloud-based communications that unifies phone calls and video meetings into a simple, easy-to-use application that works anywhere. Welcome to business communications built for the next decade and beyond. Cloud Phone: Do business anywhere you go • Make it easy for customers and colleagues to reach you with a single business identity for HD VoIP calling, SMS, and online fax. • Customize settings and notifications, such as office hours and ringtones. • Route calls with advanced call controls, like call switch, transfer, and park. • Seamlessly make and receive calls with your carrier minutes, Wi‑Fi, or cellular data without ever dropping a call. Video Meetings: A complete video collaboration solution • Enjoy HD quality video meetings for up to 200 participants*. • Easily share screens from mobile or desktop. • Get more control over meetings with advanced in-meeting host and attendee features. *meeting capacity is dependent on AT&T Office@Hand edition
RingCentral
Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.
- Unified calls, messages, meetings, and faxes
- AI Assistant for notes and transcriptions
- Team chat with file sharing
- HD video meetings with whiteboarding
- Business SMS with translations
- Digital faxing
- Work and personal modes
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Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.
Screenshots
Verdict
The clearest difference is rating: RingCentral at 4.8 against AT&T Office@Hand's 2.0. RingCentral also leads on ratings volume (78K vs 27) and update cadence (every 3 weeks vs every 3 months). AT&T Office@Hand's advantage is monetization model (freemium vs subscription). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
RingCentral holds the better App Store score, 4.8 against 2.0. That said, the two scores are not equally well evidenced: RingCentral has 78K ratings behind it against 27, so its average is the more settled of the two. Written reviews point the same way: 23% of AT&T Office@Hand's written reviews are positive against 37% of RingCentral's.
AT&T Office@Hand ships an update every 3 months, RingCentral every 3 weeks. The most recent releases landed on October 24, 2026 and October 25, 2026 respectively.
| Parameter | AT&T Office@Hand | RingCentral |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (27 ratings) | 4.8 (78K ratings) — better |
| Positive reviews | 23.3% of reviews | 36.5% of reviews — better |
| Number of ratings | 27 | 78K — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Subscription |
| Best chart rank | — | #205 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 327 MB | 332 MB |
| Age rating | 17+ | 4+ |
| Developer | AT&T Services, Inc. | RingCentral, Inc |
Customer experience
AT&T Office@Hand
RingCentral
User reviews
AT&T Office@Hand
From 27 App Store ratingsWhat we love
- 📱 Separate work number on personal phone
- 🔄 Call forwarding and transfer capabilities
- 📧 Voicemail to email integration
- 🎙️ Call recording functionality
- 💰 Cost-effective compared to traditional systems
Room to improve
- 🐛 Frequent dropped calls and disconnections
- 🔇 Audio quality issues and static
- 📵 Calls don't ring or ring only once
- 📨 Text messaging failures and unavailability
- 😤 Poor customer service and support
RingCentral
From 78K App Store ratingsWhat we love
- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices
Room to improve
- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies
Bugs and requests
AT&T Office@Hand
Reported bugs
19 issues- Unable to send SMS/text messages for extended periods
- Calls show as connected but don't display in app
- Proximity sensor doesn't mute during calls
- App requires daily sign-in
- Call forwarding button unresponsive (requires multiple app restarts)
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- Calls drop when phone is locked
- Incoming calls show incorrect caller information
- Voicemail notifications inconsistent or missing
- Messages fail to sync between app and web
- Admin functions return errors
- Toggle icons display as blank squares
- Active call status visibility lost after updates
- Calls redirect to user's own number instead of outgoing
- Contact list shows phone numbers without names
- Audio cuts out during HD quality calls
- Server connection errors prevent call functionality
- Data loss after app updates
- Staticky and garbled audio quality
- Call quality degrades on cellular networks
Requested features
12 requests- Group text messaging capability
- Unified call and text message thread view
- Apple Watch support
- Warm call transfer functionality
- Easier admin settings in app
Show 7 moreShow fewer
- Resizable text input field
- Call history and voicemail in single interface
- Better contact management and duplicate prevention
- Improved ringtone distinction
- Ability to decline calls without continuous ringing
- Online payment portal
- In-app cancellation option
RingCentral
Reported bugs
4 issues- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages
Requested features
4 requests- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface
In-app purchases
AT&T Office@Hand
No in-app purchases
RingCentral
No in-app purchases
Questions
Is AT&T Office@Hand free?
Is RingCentral free?
Which has better reviews, AT&T Office@Hand or RingCentral?
Do AT&T Office@Hand or RingCentral have ads?
Which is updated more often, AT&T Office@Hand or RingCentral?
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