Salesforce vs RingCentral
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Salesforce
Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.
- Personalized dashboard (Mobile Home)
- Access and update business data
- Mobile-optimized Lightning apps
- Enterprise-grade security
- Custom push notifications
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Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!
RingCentral
Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.
- Unified calls, messages, meetings, and faxes
- AI Assistant for notes and transcriptions
- Team chat with file sharing
- HD video meetings with whiteboarding
- Business SMS with translations
- Digital faxing
- Work and personal modes
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Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.
Screenshots
Verdict
The clearest difference is monetization model: Salesforce at freemium against RingCentral's subscription. Salesforce also leads on review sentiment (48% vs 36%) and ratings volume (353K vs 78K). RingCentral's advantage is iOS requirement (16.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Salesforce against 4.8 for RingCentral. Both are backed by a comparable volume of ratings — 353K and 78K respectively. Written reviews are what separate them: 48% of Salesforce's written reviews are positive against 36% of RingCentral's.
Salesforce ships an update fortnightly, RingCentral every 3 weeks. Both last shipped on October 13, 2026.
| Parameter | Salesforce | RingCentral |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (353K ratings) | 4.8 (78K ratings) |
| Positive reviews | 48.4% of reviews — better | 36.4% of reviews |
| Number of ratings | 353K — better | 78K |
| Update frequency | Fortnightly — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Freemium — better | Subscription |
| Best chart rank | #138 | #96 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 370 MB | 332 MB |
| Age rating | 4+ | 4+ |
| Developer | salesforce.com | RingCentral, Inc |
Customer experience
Salesforce
RingCentral
User reviews
Salesforce
From 353K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Convenient mobile access
- 💡 Great for sales management
- 👍 Comprehensive functionality
Room to improve
- 🐛 Frequent crashes and bugs
- 🕰️ Slow performance and loading times
- 🤔 Confusing navigation and UI
- 🔒 Issues with authentication and login
RingCentral
From 78K App Store ratingsWhat we love
- 🚀 Reliable service
- 📞 Convenient for businesses
- 🤝 Great for team communication
- 💻 Seamless integration across devices
Room to improve
- 🐛 Buggy app with frequent issues
- 🤖 Poor customer service and support
- 🔒 Difficult to cancel subscription
- 🔍 Lack of transparency in pricing and policies
Bugs and requests
Salesforce
Reported bugs
3 issues- Inability to view cases and records
- Inconsistent data sync between mobile and desktop
- Timesheet and note-taking features not working properly
Requested features
4 requests- Improved mobile-optimized UI
- Offline functionality
- Better integration with other apps
- Enhanced reporting and analytics
RingCentral
Reported bugs
4 issues- Missed calls and notifications
- Unreliable call quality and connectivity
- Syncing and login issues
- Inability to delete messages
Requested features
4 requests- Dark app icon
- Apple Watch support
- Improved SMS/text messaging functionality
- Customizable app interface
In-app purchases
Salesforce
No in-app purchases
RingCentral
No in-app purchases
Questions
Is Salesforce free?
Is RingCentral free?
Which has better reviews, Salesforce or RingCentral?
Do Salesforce or RingCentral have ads?
Which is updated more often, Salesforce or RingCentral?
Which is more popular, Salesforce or RingCentral?
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