Comparison

Salesforce vs RingCentral

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Salesforce

Access the world's leading CRM platform from your mobile device. Manage your business with real-time data, personalized dashboards, and secure access to critical information from anywhere. Stay updated with custom notifications to drive business growth.

Highlights
  • Personalized dashboard (Mobile Home)
  • Access and update business data
  • Mobile-optimized Lightning apps
  • Enterprise-grade security
  • Custom push notifications
Features
Currently charting
Read full description

Run your business from your iPhone or iPad with the Salesforce mobile app. Access the power of the world’s #1 CRM platform from the palm of your hands and transform your business with real-time data and mobile-tailored Lightning apps. Start instantly with Mobile Home Kickstart your day with a personalized dashboard of cards that surfaces your favorite reports, lists, tasks, events, and more. Access your data from anywhere With an entire platform of mobile-optimized Lightning components and apps available at your fingertips, you can work across Salesforce clouds and industries to quickly access and update critical business data from anywhere. Work safely and securely Built-in, enterprise-grade, app security protects your data in transit and on device while using the world’s most trusted cloud platform. Stay even more protected and compliant with granular security policies enabled by your business using Enhanced Mobile App Security and Compliance. Stay engaged With custom push notifications tailored to your workflows, you can receive updates about your business data the moment they happen — powered by Notification Builder. Install Salesforce Mobile to start running your business on your iPhone or iPad today!

About

RingCentral

Consolidate business communications including calls, messages, meetings, and faxes into a single application. Leverage an AI Assistant for tasks like note-taking, message polishing, and meeting transcriptions to enhance productivity.

Highlights
  • Unified calls, messages, meetings, and faxes
  • AI Assistant for notes and transcriptions
  • Team chat with file sharing
  • HD video meetings with whiteboarding
  • Business SMS with translations
  • Digital faxing
  • Work and personal modes
Features
Currently charting
Read full description

Run your business communications from anywhere with AI built in. RingCentral brings your business phone, messages, and meetings into one powerful mobile app, enhanced with AI across every interaction. AI-powered communication, everywhere AI Receptionist Automatically answer, route, and manage inbound calls so your business never misses a customer. AI Calling Handle calls smarter with AI-powered assistance during and after every conversation. AI Notes and Transcripts Capture every call and meeting with transcripts, summaries, and action items. AI Conversation Expert Get insights, coaching, and recommendations to improve conversations and outcomes. AI Messaging and SMS Manage customer conversations in a shared SMS inbox and let AI draft replies and recaps. Your complete business phone on mobile • Make and receive calls with your business number • Send and receive SMS and team messages • Host and join video meetings from anywhere • Access contacts, call history, and voicemail in one place Built for teams and businesses of any size • Support sales, service, and operations on the go • Stay connected across devices with one unified system • Integrate with Google, Microsoft, Salesforce, and more Enterprise-grade reliability • Secure, compliant cloud communications • 99.999% availability for business-critical conversations • Trusted by 500,000 businesses worldwide Download now and access your RingCentral communications on mobile.

Screenshots

Salesforce4 screens
RingCentral4 screens

Verdict

The call

The clearest difference is monetization model: Salesforce at freemium against RingCentral's subscription. Salesforce also leads on review sentiment (48% vs 36%) and ratings volume (353K vs 78K). RingCentral's advantage is iOS requirement (16.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.8 for Salesforce against 4.8 for RingCentral. Both are backed by a comparable volume of ratings — 353K and 78K respectively. Written reviews are what separate them: 48% of Salesforce's written reviews are positive against 36% of RingCentral's.

UpkeepUpdate frequency

Salesforce ships an update fortnightly, RingCentral every 3 weeks. Both last shipped on October 13, 2026.

Scorecard4 real differences · 7 level
Salesforce versus RingCentral: the parameters behind the verdict, then further details
ParameterSalesforceRingCentral
PriceFreeFree
Rating4.8 (353K ratings)4.8 (78K ratings)
Positive reviews48.4% of reviews — better36.4% of reviews
Number of ratings353K — better78K
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium — betterSubscription
Best chart rank#138#96 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.016.0 — better
Further details — not scored
Size370 MB332 MB
Age rating4+4+
Developersalesforce.comRingCentral, Inc

Customer experience

Salesforce

All ratings352,706 ratings
Positive94.7%
Neutral4.0%
Negative1.3%
Written reviews601 reviews
Positive48.4%
Neutral9.5%
Negative42.1%

RingCentral

All ratings77,934 ratings
Positive96.6%
Neutral1.1%
Negative2.3%
Written reviews550 reviews
Positive36.4%
Neutral8.7%
Negative54.9%

User reviews

Salesforce

From 353K App Store ratings

What we love

  • 👍 Easy to use
  • 🚀 Convenient mobile access
  • 💡 Great for sales management
  • 👍 Comprehensive functionality

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🕰️ Slow performance and loading times
  • 🤔 Confusing navigation and UI
  • 🔒 Issues with authentication and login

RingCentral

From 78K App Store ratings

What we love

  • 🚀 Reliable service
  • 📞 Convenient for businesses
  • 🤝 Great for team communication
  • 💻 Seamless integration across devices

Room to improve

  • 🐛 Buggy app with frequent issues
  • 🤖 Poor customer service and support
  • 🔒 Difficult to cancel subscription
  • 🔍 Lack of transparency in pricing and policies

Bugs and requests

Salesforce

Reported bugs

3 issues
  • Inability to view cases and records
  • Inconsistent data sync between mobile and desktop
  • Timesheet and note-taking features not working properly

Requested features

4 requests
  • Improved mobile-optimized UI
  • Offline functionality
  • Better integration with other apps
  • Enhanced reporting and analytics

RingCentral

Reported bugs

4 issues
  • Missed calls and notifications
  • Unreliable call quality and connectivity
  • Syncing and login issues
  • Inability to delete messages

Requested features

4 requests
  • Dark app icon
  • Apple Watch support
  • Improved SMS/text messaging functionality
  • Customizable app interface

In-app purchases

None

Salesforce

No in-app purchases

None

RingCentral

No in-app purchases

Questions

Is Salesforce free?
Salesforce is free to download, with no in-app purchases.
Is RingCentral free?
RingCentral is free to download, with no in-app purchases.
Which has better reviews, Salesforce or RingCentral?
Salesforce and RingCentral are both rated 4.8 out of 5 on the App Store, from 353K and 78K ratings respectively.
Do Salesforce or RingCentral have ads?
Neither Salesforce nor RingCentral shows ads.
Which is updated more often, Salesforce or RingCentral?
Salesforce ships an update fortnightly, and RingCentral every 3 weeks. Most recently, Salesforce was updated on October 13, 2026 and RingCentral on October 13, 2026.
Which is more popular, Salesforce or RingCentral?
Salesforce currently peaks at #138 in the App Store charts, and RingCentral at #96. Chart position reflects recent download velocity rather than total install base.

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