Comparison

Smartsheet vs UpKeep Work Order Maintenance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smartsheet

This app provides a dynamic workspace for teams to manage projects, automate workflows, and build solutions using no-code tools. Collaborate, organize tasks, and collect information with ease, all from your mobile device. View work status in real-time and adapt to changing conditions.

Highlights
  • Team collaboration on projects
  • Task and workflow organization
  • Automated workflow implementation
  • Real-time work status viewing
  • Information collection via forms
  • Multiple task visualization options
Features
Read full description

Getting started is easy! Either sign in with your existing Smartsheet account or enter your email to sign up for a free 30-day trial. Join millions of other innovative users and upgrade to a paid account at any time. Use Smartsheet, a dynamic workspace that empowers teams to manage projects, automate workflows, and rapidly build new solutions—using no-code tools they love, and backed by the security IT needs. Smartsheet is trusted by companies of all sizes, across 190 countries — including over 90% of Fortune 100 companies, and over 80% of Fortune 500 companies. Manage projects and tasks, automate workflows, collaborate with your team, and maximize productivity, anytime, anywhere! With Smartsheet you can: COLLABORATE WITH YOUR TEAM • Seamlessly create, share, and collaborate with your team on projects, wherever you are, from your Mac, iPad, or iPhone. • Access your projects, tasks, workflows, and sheets anytime. • Get business collaboration tools on your mobile device. • Review and edit documents and sheets that your team is working on. ORGANIZE PROJECTS & TASKS • Use sheets to oversee tasks and workflows, plan projects, and maximize the productivity of your team. • Add assignees, due dates, followers, checklists, predecessors, and files to your tasks and follow the progress of your projects. • Choose how to visualize tasks switching between grid, card, Gantt, and calendar views with the same data. • Keep everyone on the same page. Attach files from Google Drive, OneDrive, Dropbox, and more. AUTOMATE WORKFLOWS • Implement simple and powerful automated workflows in minutes. • Send automated update and approval requests to streamline work and reduce the need for meetings. • Automate repetitive processes by sending alerts, setting reminders, automatically moving, copying, or locking rows, and assigning work based on sheet changes and preset times. • Use card view to create kanban boards to manage your agile work. WORK IN ONE PLACE • See work alongside key conversations, decisions, and rationale in one place—improve project visibility across your organization. • Share spreadsheets with others to view, edit, or add comments, and collaborate anywhere. COLLECT INFORMATION WITH FORMS • Collect data from the field with forms, capture and upload images, or scan barcodes with your mobile device. • Easily collect and act on error-free, consistent data from internal and external stakeholders. • Quickly create forms that automatically map to the columns in your sheets. • Ask the right people the right questions with conditional logic in forms. • Provide easy access by embedding forms on dashboards and websites, or by sharing a unique link. VIEW WORK STATUS IN REAL TIME • Easily view and manage your dashboards, sheets, and more in real-time from your phone, so you always know the status of work. • Get notifications to your Inbox or through push notifications about the projects, and tasks you’re following. • Rapidly adapt to changing conditions and identify trends with easy-to-use widgets that display live data, charts, and key metrics. • Easily customize Smartsheet to show and share what matters with an easy-to-use drag-and-drop UI in dashboards. WORK SEAMLESSLY WITH YOUR FAVORITE APPS • Smartsheet's out-of-the-box integrations enable real-time synchronization and visibility with many of your favorite apps from Google, Microsoft, Salesforce, and more, so you can easily track tasks, compile data in spreadsheets, and collaborate with your team, all in one place. • Seamlessly connect your enterprise ecosystem of apps like Slack, Jira, DocuSign, Microsoft Teams, Gmail, Box, and more with Smartsheet. BUILD PURPOSE BUILT APPS WITHOUT CODING Smartsheet is the leading platform for dynamic work, built for the enterprise, empowering teams like IT, Marketing, and Operations with a no-code tool for project management, workflow automation, and solution creation.

About

UpKeep Work Order Maintenance

This app streamlines maintenance operations for teams by digitizing work orders and facilitating real-time communication. Managers can easily assign tasks, track progress, and access equipment history, reducing downtime and improving efficiency.

Highlights
  • Digital work order management
  • Real-time status updates
  • Photo and checklist attachments
  • Barcode scanning for assets
  • Maintenance history tracking
  • Team communication tools
  • Customizable work order fields
Features
Read full description

UpKeep is the CMMS platform trusted by 4,000+ companies, including McDonald's, Caterpillar, and Chevron, to manage maintenance, safety, and reliability. Teams on UpKeep cut downtime by 26% and extend asset life by 11%. Create a work order by voice, photo, or text. Check an asset's full history from the plant floor. Close out a PM with the checklist already built. UpKeep is designed for technicians first, so the work gets logged where it happens, not at a desk hours later. WHAT YOU CAN DO WORK ORDERS: Create, assign, and track work from your phone. Voice notes become work orders, and every change is logged until the job is done. PREVENTIVE MAINTENANCE: Schedule by time, usage, or condition. Checklists and reminders make sure nothing gets skipped. ASSET MANAGEMENT: Full history, parts, and costs for every asset at every site, in your pocket. AI THAT WORKS FOR YOU: Nova generates work orders, builds checklists, and flags issues before you ask. Studio lets you build custom workflows around your business logic, no code needed. IIOT SENSORS: UpKeep Edge tracks temperature, vibration, and runtime, and opens a work order the moment a reading drifts. SAFETY & COMPLIANCE: Safety steps and sign-offs live in the work order, so compliance records build as the work gets done. TRAINING: UpKeep Learn turns your SOPs into courses, so new techs get up to speed faster. WHO IT'S FOR Maintenance and operations teams in manufacturing, facilities, food & beverage, retail, transportation, and healthcare, from a single site to hundreds. Move from reactive repairs to planned, predictable work. Download UpKeep and take your maintenance operation mobile.

Screenshots

Smartsheet4 screens
UpKeep Work Order Maintenance4 screens

Verdict

The call

The clearest difference is rating: Smartsheet at 4.8 against UpKeep Work Order Maintenance's 4.3. Smartsheet also leads on ratings volume (120K vs 321). UpKeep Work Order Maintenance's advantage is review sentiment (76% vs 63%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Smartsheet sells 1 one-off in-app purchase and UpKeep Work Order Maintenance sells 2 in-app purchases, starting at $399.99 per year. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Smartsheet holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Smartsheet has 120K ratings behind it against 321, so its average is the more settled of the two. Written reviews complicate that: 63% of Smartsheet's written reviews are positive against 76% of UpKeep Work Order Maintenance's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. The most recent releases landed on October 28, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 7 level
Smartsheet versus UpKeep Work Order Maintenance: the parameters behind the verdict, then further details
ParameterSmartsheetUpKeep Work Order Maintenance
PriceFreeFree
Rating4.8 (120K ratings) — better4.3 (321 ratings)
Positive reviews63.1% of reviews75.9% of reviews — better
Number of ratings120K — better321
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPadiPhone, iPad, Apple Watch — better
Requires iOS18.018.0
Further details — not scored
Size138 MB208 MB
Age rating4+4+
DeveloperSmartsheet Inc.UpKeep Technologies, Inc

Customer experience

Smartsheet

All ratings120,338 ratings
Positive97.5%
Neutral1.7%
Negative0.8%
Written reviews536 reviews
Positive63.1%
Neutral6.9%
Negative30.0%

UpKeep Work Order Maintenance

All ratings314 ratings
Positive82.2%
Neutral3.5%
Negative14.3%
Written reviews137 reviews
Positive75.9%
Neutral1.5%
Negative22.6%

User reviews

Smartsheet

From 120K App Store ratings

What we love

  • 🚀 Powerful project management tool
  • 👍 Intuitive and user-friendly
  • 💡 Versatile and customizable
  • 🚀 Efficient for team collaboration
  • 🚀 Seamless integration with other tools

Room to improve

  • 🐛 Connectivity issues and app stability problems
  • 💰 Expensive pricing model, especially for individual users
  • 📱 Limited functionality in mobile app compared to web version
  • 🔒 Security concerns with user consent permissions
  • 🔍 Lack of advanced filtering and sorting options

UpKeep Work Order Maintenance

From 321 App Store ratings

What we love

  • 🚀 Efficient work order management
  • 📊 Helpful analytics and reporting
  • 🔧 Streamlined maintenance workflows
  • 🤖 Useful AI-powered features
  • 💻 Seamless web and mobile experience

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💰 Expensive pricing, especially for smaller teams
  • 🔍 Lack of flexibility for outsourced work
  • 🔀 Disconnected web and mobile functionality
  • 📧 Overly aggressive marketing emails

Bugs and requests

Smartsheet

Reported bugs

3 issues
  • Login and authentication issues
  • Attachment format changes causing frustration
  • Inconsistent performance across devices and platforms

Requested features

5 requests
  • Offline functionality and ability to work without internet
  • Improved mobile app with feature parity to web version
  • Customizable dashboards and better data visualization
  • Enhanced calendar view and scheduling capabilities
  • Improved navigation and faster scrolling within large sheets

UpKeep Work Order Maintenance

Reported bugs

5 issues
  • Work order details not loading properly
  • Saved notes being unexpectedly deleted
  • Notifications and alerts not functioning reliably
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across devices

Requested features

5 requests
  • Improved work order signature capabilities
  • Enhanced vendor management and integration
  • More customization options for workflows
  • Streamlined user permission management
  • Offline mode for remote work

In-app purchases

1 purchases

Smartsheet

One-time1
  • Individual plan - 6 months$94.99
2 purchases

UpKeep Work Order Maintenance

Subscriptions2
  • UpKeep Business Account$399.991 Year
  • UpKeep Business Account$799.991 Year

Questions

Is Smartsheet free?
Smartsheet is free to download, with in-app purchases available.
Is UpKeep Work Order Maintenance free?
UpKeep Work Order Maintenance is free to download, with in-app purchases available.
Which has better reviews, Smartsheet or UpKeep Work Order Maintenance?
Smartsheet is rated higher. Smartsheet averages 4.8 out of 5 from 120K ratings, while UpKeep Work Order Maintenance averages 4.3 from 321 ratings.
Do Smartsheet or UpKeep Work Order Maintenance have ads?
Neither Smartsheet nor UpKeep Work Order Maintenance shows ads.
Which is updated more often, Smartsheet or UpKeep Work Order Maintenance?
Smartsheet ships an update weekly, and UpKeep Work Order Maintenance weekly. Most recently, Smartsheet was updated on October 28, 2026 and UpKeep Work Order Maintenance on October 24, 2026.

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