Comparison

Slack vs HubSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Slack

This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.

Highlights
  • Unified workspace for teams and external partners
  • AI-powered search and conversation summarization
  • Video conferencing with screen sharing
  • Voice notes for clear communication
  • Organized channels for projects and topics
  • Integrations with over 2,600 apps
  • Automation of routine tasks
Features
Currently charting
Read full description

Companies in every industry around the world grow their business in Slack because it gets busywork off their plates and wasteful meetings off their calendars. Slack brings everyone from coworkers, customers, and contractors into one secure place, so you don’t have to chase approvals or wait around on emails. Slack even has AI that can search to find the information you need instantly and summarize conversations to catch you up with a click. Better yet, Slack makes it easy for anyone on your team to automate the small stuff, giving everyone more time to focus on the big picture. AKA, growing your business. COLLABORATE QUICKER. Work alongside teammates and external partners securely in Slack. • Connect with everyone: Invite vendors, customers, and contractors to work with you and your coworkers — all in one place. • Video chat face-to-face, from anywhere: Meet with teammates instantly through video conferencing, and discuss work live with screen sharing. • Crystal-clear communication: Use voice notes when text alone doesn’t cut it, ensuring complicated messages are better understood. • Stay organized: Keep project, customer, and product conversations in dedicated channels and documents. ACCESS YOUR KNOWLEDGE. Slack is where you can find every file, message, and decision. • Find anything, instantly: Our intelligent, AI-powered search understands context and saves you from digging around to find the answers you need to do your job.** • Collaborate on deliverables: Co-create marketing plans, product specs, and more in shared documents that live right next to your team’s conversations. • Streamline project execution: Track tasks, owners, and priorities with project management tools and lists that connect seamlessly to the rest of your work.* • Create consistent processes: Make sure every new project is set up to succeed with Slack-generated or custom-created* templates. • Capture meeting notes automatically: Let AI transcribe and summarize meeting notes for you in Slack, so you can focus on the conversation.** PERFECT EVERY PROCESS. Let Slack automations do your busywork for you. • Centralize your work: Connect to 2,600+ apps and focus just on Slack, including Google Drive, Dropbox, Asana, Zapier, Figma, Zendesk, and more. • Manage routine tasks: Approve PTO requests, manage your calendar, or update file permissions — all in one place (talk about convenient). • Stay on top of your to-dos: Manage your to-do list from your notepad to where you’re getting the rest of your work done. • Bring the power of Agentforce to your team: Access AI agents to respond to HR tickets, set team reminders, resolve IT issues, and much more.*** *Requires an upgrade to Slack Pro, Business+, or Enterprise. **Requires Slack AI add-on ***Requires Agentforce license from Salesforce

About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

Screenshots

Slack4 screens
HubSpot4 screens

Verdict

The call

The clearest difference is rating: HubSpot at 4.7 against Slack's 4.1. Slack's advantage is chart position (#19 vs unranked) and review sentiment (55% vs 46%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 4.1. Both are backed by a comparable volume of ratings — 52K and 16K respectively. Written reviews complicate that: 55% of Slack's written reviews are positive against 46% of HubSpot's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. The most recent releases landed on September 29, 2026 and September 28, 2026 respectively.

Scorecard4 real differences · 7 level
Slack versus HubSpot: the parameters behind the verdict, then further details
ParameterSlackHubSpot
PriceFreeFree
Rating4.1 (52K ratings)4.7 (16K ratings) — better
Positive reviews55.0% of reviews — better45.9% of reviews
Number of ratings52K — better16K
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFreemium
Best chart rank#19 — better—
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size343 MB158 MB
Age rating17+4+
DeveloperSlack Technologies, Inc.HubSpot, Inc.

Customer experience

Slack

All ratings52,123 ratings
Positive76.7%
Neutral5.0%
Negative18.3%
Written reviews5,461 reviews
Positive55.0%
Neutral10.9%
Negative34.1%

HubSpot

All ratings15,652 ratings
Positive93.5%
Neutral2.8%
Negative3.7%
Written reviews593 reviews
Positive45.9%
Neutral12.6%
Negative41.5%

User reviews

Slack

From 52K App Store ratings

What we love

  • 🚀 Excellent communication tool
  • 👍 Intuitive interface
  • 🔒 Secure and reliable
  • 💡 Helpful integrations and features
  • 🚀 Seamless mobile experience

Room to improve

  • 🐛 Inconsistent notifications
  • 🔍 Cluttered and confusing UI
  • 🔋 High battery consumption
  • 🔍 Difficult to manage multiple workspaces
  • 🐛 Bugs and glitches

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Bugs and requests

Slack

Reported bugs

5 issues
  • Messages failing to send or upload
  • Notifications not working as expected
  • Frequent app crashes and freezes
  • Syncing issues between desktop and mobile
  • Compatibility problems with older devices

Requested features

5 requests
  • Customizable do not disturb schedules
  • Improved search and organization
  • Better integration with other productivity apps
  • More granular notification controls
  • Ability to edit/delete old messages

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

In-app purchases

None

Slack

No in-app purchases

None

HubSpot

No in-app purchases

Questions

Is Slack free?
Slack is free to download, with no in-app purchases.
Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Which has better reviews, Slack or HubSpot?
HubSpot is rated higher. Slack averages 4.1 out of 5 from 52K ratings, while HubSpot averages 4.7 from 16K ratings.
Do Slack or HubSpot have ads?
Neither Slack nor HubSpot shows ads.
Which is updated more often, Slack or HubSpot?
Slack ships an update weekly, and HubSpot weekly. Most recently, Slack was updated on September 29, 2026 and HubSpot on September 28, 2026.

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