myViaPath vs ProdigyLink
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
myViaPath
Stay connected with incarcerated loved ones through easy communication. Send messages, photos, and videos, and manage contacts directly from your mobile device. This app facilitates reliable connections, helping to maintain relationships.
- Send and receive messages
- Send photos and videos
- Make deposits
- Manage contacts
- Stay connected on the go
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Stay Connected to Those Who Matter Most myViaPath, formerly GettingOut, is the official app for participating correctional facilities, supporting millions of family and friends with simple tools to search, communicate, and offer support. Getting started is easy. Find your loved one and their facility, create an account, and myViaPath will guide you through the services available to you. With myViaPath, you can: • Send and receive messages • Share photos • Send video clips • Send eCards • Deposit funds to your loved one’s eligible account • Manage your account and payment methods Every facility is different. Services and availability vary by correctional facility. New name. Same trusted connection. GettingOut is now myViaPath, a ViaPath Technologies service.
ProdigyLink
Facilitates communication between incarcerated individuals and their loved ones through photo sharing and secure e-messaging. Aims to reduce recidivism and promote wellbeing by fostering meaningful connections.
- Photo sharing
- Secure e-messaging
- 24/7 access to communication
- Upcoming voice and video calling
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Sustained contact between incarcerated individuals and their loved ones has proven to reduce recidivism, promote wellbeing, and support successful reentry. ProdigyLink is rich with communication tools designed to foster meaningful connections that benefit everyone in the correctional ecosystem. ProdigyLink’s photo sharing feature lets you share special moments and memories without the hassle and cost of traditional mail delivery. Instantly send approved photos, drawings, and other visual keepsakes for your incarcerated loved one to enjoy and cherish. ProdigyLink’s e-messaging feature offers a quick, convenient, and secure way for friends and family to communicate with incarcerated loved ones. With 24/7 access to e-messaging, it’s never been easier to share a laugh, send words of comfort, or provide daily updates. Upcoming features: High-quality voice and video calling
Screenshots
Verdict
The clearest difference is rating: myViaPath at 2.0 against ProdigyLink's 1.5. myViaPath also leads on ratings volume (2.4K vs 13) and update cadence (every 3 months vs every 11 months). ProdigyLink's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
myViaPath holds the better App Store score, 2.0 against 1.5. That said, the two scores are not equally well evidenced: myViaPath has 2.4K ratings behind it against 13, so its average is the more settled of the two. Written reviews point the same way: 5% of myViaPath's written reviews are positive against 0% of ProdigyLink's.
myViaPath ships an update every 3 months, ProdigyLink every 11 months. The most recent releases landed on November 11, 2026 and November 3, 2026 respectively.
| Parameter | myViaPath | ProdigyLink |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (2.4K ratings) — better | 1.5 (13 ratings) |
| Positive reviews | 5.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 2.4K — better | 13 |
| Update frequency | Every 3 months — better | Every 11 months |
| Ads | Yes | No — better |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Best chart rank | #34 — better | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 16.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 32 MB | 111 MB |
| Age rating | 17+ | 4+ |
| Developer | Telmate, LLC | Prodigy Solutions, Inc. |
Customer experience
myViaPath
ProdigyLink
Bugs and requests
myViaPath
Reported bugs
4 issues- Messages disappearing or not sending properly
- Inability to log in or access accounts
- Incorrect time stamps and sync issues
- Repeated prompts for app updates
Requested features
4 requests- Notification system for new messages
- Ability to save message drafts
- Improved photo and video sharing capabilities
- Easier account management and fund transfers
ProdigyLink
Not enough reviews yet to summarise bugs or requests.
In-app purchases
myViaPath
No in-app purchases
ProdigyLink
No in-app purchases
