Comparison

3CX vs HubSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

3CX

This app enables remote work by allowing users to access their office phone extension from any location. It facilitates calls, conference scheduling, team chat, and video conferencing directly from an iOS device.

Highlights
  • Office extension access anywhere
  • Schedule conferences
  • Chat with colleagues
  • Video calls
  • QR code setup
Features
Read full description

Stay connected and make remote work easier with 3CX. This app allows you to use your office extension from anywhere and not only for calls. Schedule conferences, chat with your colleagues and video call from your iOS device. Getting Started: 1. Install the app. 2. Open it, read and accept the license agreement and authorize the permissions the app needs (camera, microphone). 3. Open your web client or desktop app and click on the QR code in the top right corner. Details on how to access your web client are in your 3CX email sent by your administrator. 4. Open your camera on your iOS device and scan the QR code shown on your screen. 5. Your extension is configured and you’re now “Ready for calls”! Important: This app is only for use with 3CX V20 and is not a standalone app. More information: https://www.3cx.com/user-manual/installation-iphone/

About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

Screenshots

3CX4 screens
HubSpot4 screens

Verdict

The call

The clearest difference is rating: HubSpot at 4.7 against 3CX's 2.6. HubSpot also leads on update cadence (weekly vs monthly) and ratings volume (16K vs 321). 3CX's advantage is monetization model (free vs freemium). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 2.6. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 321, so its average is the more settled of the two. Written reviews point the same way: 28% of 3CX's written reviews are positive against 46% of HubSpot's.

UpkeepUpdate frequency

3CX ships an update monthly, HubSpot weekly. The most recent releases landed on October 16, 2026 and October 17, 2026 respectively.

Scorecard5 real differences · 5 level
3CX versus HubSpot: the parameters behind the verdict, then further details
Parameter3CXHubSpot
PriceFreeFree
Rating2.6 (321 ratings)4.7 (16K ratings) — better
Positive reviews28.4% of reviews45.6% of reviews — better
Number of ratings32116K — better
Update frequencyMonthlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.3 — better17.0
Further details — not scored
Size64 MB158 MB
Age rating4+4+
Developer3CXHubSpot, Inc.

Customer experience

3CX

All ratings321 ratings
Positive35.5%
Neutral5.6%
Negative58.9%
Written reviews623 reviews
Positive28.4%
Neutral12.0%
Negative59.6%

HubSpot

All ratings15,678 ratings
Positive93.5%
Neutral2.8%
Negative3.6%
Written reviews597 reviews
Positive45.6%
Neutral12.6%
Negative41.9%

User reviews

3CX

From 321 App Store ratings

What we love

  • 🚀 Works great
  • 👍 Easy to use
  • 👍 Convenient mobile extension
  • 👍 Reliable system
  • 👍 Powerful features

Room to improve

  • 🐛 Calls drop/disconnect
  • 🐛 Call quality issues
  • 🐛 Unreliable notifications
  • 🐛 Frequent bugs and crashes
  • 🐛 Compatibility issues with iOS updates

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Bugs and requests

3CX

Reported bugs

5 issues
  • Inability to answer/make calls
  • Freezing/crashing during calls
  • Missed call notifications not working
  • Incompatibility with certain iOS versions
  • Issues with call transfer and merging

Requested features

6 requests
  • Apple Watch support
  • Customizable ringtones
  • Do Not Disturb mode
  • Call transfer/parking functionality
  • Improved voicemail management
Show 1 more
  • Siri/voice control integration

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

In-app purchases

None

3CX

No in-app purchases

None

HubSpot

No in-app purchases

Questions

Is 3CX free?
3CX is free to download, with no in-app purchases.
Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Which has better reviews, 3CX or HubSpot?
HubSpot is rated higher. 3CX averages 2.6 out of 5 from 321 ratings, while HubSpot averages 4.7 from 16K ratings.
Do 3CX or HubSpot have ads?
Neither 3CX nor HubSpot shows ads.
Which is updated more often, 3CX or HubSpot?
3CX ships an update monthly, and HubSpot weekly. Most recently, 3CX was updated on October 16, 2026 and HubSpot on October 17, 2026.

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