Memphis 311 vs Auto Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Memphis 311
Easily report local issues like potholes and damaged signs. Uses GPS to pinpoint your location and allows photo/video uploads to accompany requests. Track the status of your reports and community submissions.
- Report local issues
- GPS location detection
- Photo/video uploads
- Track report status
- Variety of issue categories
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For those potholes, damaged street signs, and other local problems that need attention, the Memphis Click 'n Fix mobile app makes reporting a problem easier than ever. This app uses GPS to recognize your location and gives you a menu of common quality-of-life conditions to select from. The app allows you to upload pictures or videos to accompany your request. Report all variety of issues such as street maintenance, street light issues, damaged trees, parking meters, and others. Residents can track the status of reports they or other members of the community have submitted.
Auto Assistant
Access electronic copies of your vehicle's registration and insurance. Easily renew your registration, receive expiration reminders, and get notified about vehicle recalls. This app is specifically for vehicles registered in Tennessee.
- Electronic proof of registration
- Electronic proof of insurance
- Registration renewal
- Expiration notifications
- Vehicle recall alerts
- Manage multiple vehicles
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Auto Assistant provides instant access to an electronic copy of your vehicle's registration and proof of insurance. No more shuffling through your glove box for that missing or expired paperwork, with Auto Assistant, your information is just a click away! With direct integration with your County Clerk’s office, Auto Assistant allows you to easily renew your registration and receive reminder notifications prior to your vehicle's registration expiring. But wait, there’s more! Auto Assistant even tracks and manages recall alerts for your vehicle and will inform you of a vehicle recall. Auto Assistant works for any vehicle currently registered in the State of Tennessee. Features: - Present electronic proof of registration - Present electronic proof of insurance - Renew your registration with ease - Receive notifications of expiring vehicle registrations - Receive information on vehicle recalls - Save multiple vehicles
Screenshots
Verdict
The clearest difference is rating: Memphis 311 at 4.3 against Auto Assistant's 1.2. Memphis 311 also leads on review sentiment (26% vs 4%). Auto Assistant's advantage is device support (3 vs 1) and iOS requirement (11.0 vs 18.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Memphis 311 holds the better App Store score, 4.3 against 1.2. Both are backed by a comparable volume of ratings — 902 and 714 respectively. Written reviews point the same way: 26% of Memphis 311's written reviews are positive against 4% of Auto Assistant's.
Memphis 311 ships an update every 6 months, Auto Assistant every 9 months. The most recent releases landed on October 12, 2026 and October 8, 2026 respectively.
| Parameter | Memphis 311 | Auto Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (902 ratings) — better | 1.2 (714 ratings) |
| Positive reviews | 26.5% of reviews — better | 3.7% of reviews |
| Number of ratings | 902 — better | 714 |
| Update frequency | Every 6 months — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 146 MB | 27 MB |
| Age rating | 12+ | 4+ |
| Developer | City of Memphis | Business Information Systems |
Customer experience
Memphis 311
Auto Assistant
User reviews
Memphis 311
From 902 App Store ratingsWhat we love
- 👍 Good service
- 🚀 Quick response time
- 🙌 Helpful for reporting issues
Room to improve
- 🤔 Lack of follow-up or explanation on closed cases
- 😕 Unresolved issues despite reporting
- 🤷♀️ Inconsistent or unreliable service
- 😠 Frustrating experience for users
Auto Assistant
From 714 App Store ratingsWhat we love
- 🚀 Worked perfectly
- 👍 Convenient way to renew registration
- 🔍 Able to see vehicle recalls
Room to improve
- 🐛 Unable to create account
- 🐛 Cannot add payment method or renew registration
- 🐛 Inconsistent functionality across devices
- 🔒 Security concerns with other users' data visible
- 💤 App no longer maintained or updated
Bugs and requests
Memphis 311
Reported bugs
2 issues- App crashes or network errors when submitting requests
- Issues with the user interface, such as buttons not working properly
Requested features
3 requests- Clearer communication on request status and resolution
- Improved tracking and transparency of reported issues
- Better responsiveness from the city to address user concerns
Auto Assistant
Reported bugs
4 issues- Cannot add vehicle information
- Errors when trying to renew registration
- Apple Wallet integration not functioning
- Inconsistent email address validation
Requested features
4 requests- Add support for VIN instead of title number
- Implement secure login and account management
- Improve user instructions and onboarding
- Provide in-app support and contact options
In-app purchases
Memphis 311
No in-app purchases
Auto Assistant
No in-app purchases
Questions
Is Memphis 311 free?
Is Auto Assistant free?
Which has better reviews, Memphis 311 or Auto Assistant?
Do Memphis 311 or Auto Assistant have ads?
Which is updated more often, Memphis 311 or Auto Assistant?
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