Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.
What We Love
- ๐ Easy to manage on the go
- ๐ Quick and handy for IT tickets
- ๐ User interface easy to use
- ๐ Runs super smooth
- ๐ Works well and listens to feedback
- ๐ Friendly and dummy proofed
- ๐ Huge improvements over older app
- ๐ Great productivity tool
- ๐ Excellent for service desk
- ๐ QR reader for assets
- ๐ Stability and ease of use
- ๐ Responsive and well laid out
- ๐ Fantastic when it works
- ๐ Great app
Room to Improve
- ๐ Blank white screen on open
- ๐ App crashes/closes automatically
- ๐ Notifications delayed
- ๐ Attachment issues
- ๐ Search is unreliable
- ๐ Can't upload pictures
- ๐ Issues with reassignment/tasks
- ๐ App operates like a website
- ๐ Scrolling issues when typing
- ๐ Login issues
- ๐ No customer support































