This app offers a comprehensive suite of smart living services for Hong Kong residents. Manage communication plans, earn rewards through daily tasks, and access exclusive discounts and travel information for Hong Kong, Macau, and the Greater Bay Area.
What We Love
- ๐ Flexible top-up amounts
- ๐ Convenient for usage needs
- ๐ Offers good deals
- ๐ Easy to use interface (initial impression)
- ๐ Can migrate number to eSIM
- ๐ Enables bill payment and plan changes
- ๐ Improved over time
Room to Improve
- ๐ Horribly designed UI
- ๐ Too many useless features
- ๐ Cluttered interface
- ๐ Full of ads
- ๐ Difficult to navigate
- ๐ Overcharges monthly data
- ๐ Endless re-subscription to spam data packages
- ๐ Poor network signal in some areas
- ๐ Slow app loading
- ๐ Passive customer service response
- ๐ Nonsense app name (MyLink)
- ๐ Unclear product team
- ๐ Cannot manage roaming settings easily
- ๐ Includes unrelated features like games
- ๐ Login issues with old email method
- ๐ Verification code not sent
- ๐ Registration requires SMS, button not clickable
- ๐ Accidental cancellation of mainland China number
- ๐ Horrendous battery drain
- ๐ Keeps changing for the worse
- ๐ Not user friendly
- ๐ Nothing works
- ๐ Clunky and cluttered app
- ๐ Payment transactions rejected
- ๐ Mobile number randomly rejected
- ๐ Cannot pay phone bill
- ๐ Most functions under maintenance
- ๐ Support is a joke
- ๐ Billing system not clean
- ๐ Unprofessional (update prompt with no update available)
- ๐ Slow and cumbersome
- ๐ Excessive one-time passwords and login alerts
- ๐ Way overpriced operator
- ๐ Charges to receive calls
- ๐ Expensive 4G data
