Best Genuity Help Desk Apps

224+ iOS apps curated and reviewed

4.1 avg rating
20 free apps
Updated July 2026

Every iPhone needs a few good genuity help desk apps. We benchmark 224+ of them on App Store rating, freshness, and pricing, then surface the standouts so you don't have to scroll the App Store yourself.

Compare top Genuity Help Desk Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1Genuity Help DeskGenuity Help DeskFree3.6★ (8)NoNoMay 2026
2Zendesk SupportZendesk SupportFree4.5★ (4.2K)NoNoAug 2026
3Zoho DeskZoho DeskFree4.7★ (1.6K)NoNoJul 2026
4FreshserviceFreshserviceFree4.5★ (2.3K)NoNoAug 2026
5Spiceworks Help DeskSpiceworks Help DeskFree1.8★ (60)NoNoAug 2026
6BeyondTrust SupportBeyondTrust SupportFree3.1★ (54)NoNoMay 2026
7HappyFox Help Desk 2.0HappyFox Help Desk 2.0Free3.0★ (22)NoNoMay 2026
8Beside (M1): AI ReceptionistBeside (M1): AI ReceptionistFree4.8★ (8.9K)YesYesAug 2026

Top Picks for Genuity Help Desk

Genuity Help Desk#1

Genuity Help Desk by NuLodgic, LLC

Business/Productivity
Editor's Choice
💼 Business
3.6(8 ratings)
Free
Genuity Help Desk screenshot 1
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Genuity Help Desk screenshot 5
Genuity Help Desk screenshot 6

Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.

Zendesk Support#2

Zendesk Support by Zendesk, Inc.

Support - anytime, anywhere
Strong Contender
💼 Business
4.5😞(4.2K ratings)
Free
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Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

What We Love

  • 🚀 Easy to use mobile version
  • 👍 Convenient for on-the-go support
  • 🚀 Straightforward interface
  • 🚀 Useful for tracking tickets

Room to Improve

  • 🐛 Crashes and freezes frequently
  • 🐛 Notifications not working as expected
  • 🐛 Inconsistent with web version
Zoho Desk#3

Zoho Desk by Zoho Corporation

Customer Service Software
Worth Considering
💼 Business
4.7😐(1.6K ratings)
Free
Zoho Desk screenshot 1
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This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

What We Love

  • 🚀 Efficient app for managing tickets on the go
  • 👍 Easy to use interface
  • 🔒 Secure and reliable
  • 💡 Integrates well with Zoho Desk web version

Room to Improve

  • 🐛 Crashes and bugs, especially with certain ticket features
  • 🔍 Limited functionality compared to web version
  • 🔔 Notification issues, such as not receiving alerts for new tickets

More Genuity Help Desk apps to explore

4
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
💼 Business
(2.3K)
freemium
5
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
💼 Business
(60)
free
6
BeyondTrust Support
BeyondTrust Support
BeyondTrust Support
Powered by Bomgar
Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Secure real-time chatCo-browse websites and appsView device screenshots
🔧 Utilities
(54)
free
7
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
HappyFox Help Desk 2.0
#1 Help Desk 5 Years in a Row
Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Mobile ticket accessTicket filtering by category/statusView ticket details and history
💼 Business
(22)
free
8
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
Beside (M1): AI Receptionist
From missed call to booked job
Free

This app provides a dedicated business phone number, transcribes calls and voicemails, and automatically suggests next steps. It helps reduce administrative tasks, improve focus, and ensures no important conversations are missed. Ideal for professionals managing a high volume of calls.

Dedicated business phone numberAutomatic call transcriptionAI-powered call summarization
📊 Productivity
(8.9K)
free with in-app purchases
9
Connecteam Team Management App
Connecteam Team Management App
Connecteam Team Management App
Employee Management Made Easy
Free

Streamline employee management with scheduling, time tracking, and communication tools. Automate tasks, manage non-desk employees, and foster better team connectivity. This affordable solution simplifies daily operations for businesses of all sizes.

Employee schedulingTime clock with GPS trackingInternal communication platform
💼 Business
(56K)
freemium
10
ClickUp: Tasks, Chat, Docs, AI
ClickUp: Tasks, Chat, Docs, AI
ClickUp: Tasks, Chat, Docs, AI
#1 AI Workspace & Agents
Free

This platform consolidates all your work software, team communication, and AI tools into a single, flexible workspace. It helps you manage projects, track time, collaborate, and leverage AI for enhanced productivity and efficiency.

Unified workspace for tasks, chat, and docsAI Super Agents for CRM and tasksBrain AI Assistant
📊 Productivity
(9.3K)
free
11
Perplexity - AI Search & Chat
Perplexity - AI Search & Chat
Perplexity - AI Search & Chat
Ask. Research. Trusted Answers
Free

Get accurate, source-backed answers to any question with this AI-powered search and chat tool. It leverages top AI models for deep research, drafting emails, and more, syncing across devices. Discover new information and organize your findings in a personal library.

AI-powered search with cited sourcesDeep research and guided explorationConversational follow-up questions
📊 Productivity
(493K)
free with in-app purchases
12
Breakroom Chat & Scheduling
Breakroom Chat & Scheduling
Breakroom Chat & Scheduling
#1 team chat for shift workers
Free

This app simplifies team communication and scheduling for businesses with shift workers. It offers unified messaging, easy schedule creation, shift coverage requests, and time-off management. Keep your team connected and operations streamlined without the need for spreadsheets or sharing personal contact information.

Unified team messagingEmployee schedulingShift coverage requests
💼 Business
(12K)
free with in-app purchases
13
Power Apps
Power Apps
Power Apps
by Microsoft Corporation
Free

Access custom business applications for work or school from any location. This app serves as a portal to a variety of tools, from campus maps and event registration to expense tracking and performance dashboards. Build and share your own low-code apps easily.

Access work or school apps anywhereCustomizable app portalEvent registration tools
💼 Business
(23K)
free
14
AppSheet
AppSheet
AppSheet
Make apps yourself. Code-free.
Free

Build custom mobile apps, web apps, and chatbots without coding. Connect to your cloud data to create forms, capture information, and automate workflows for various business needs.

Code-free app creationCustom mobile and web appsChatbot development
💼 Business
(198)
freemium
15
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
16
Intelligent Hub
Intelligent Hub
Intelligent Hub
Omnissa Workspace ONE
Free

This app provides a unified experience for employees, offering streamlined onboarding, a service catalog, and access to essential tools like people search and notifications. It enhances security, compliance, and productivity by centralizing corporate resources and communication.

Unified onboarding and service catalogMobile device and app managementCorporate directory search
💼 Business
(84K)
free
17
Axonify Mobile
Axonify Mobile
Axonify Mobile
by Axonify
Free

This app enables frontline employees to complete daily training, access job-related information, and share insights. It also includes gamified learning with rewards and task tracking.

Personalized daily trainingInformation and resource accessInsight sharing
💼 Business
(28K)
free
18
Guardian®
Guardian®
Guardian®
Insurance | Wealth | Benefits
Free

Access your dental and vision benefit details, find participating providers, and view your ID cards. Track your dental claims and review your plan information.

Find participating providersView and download ID cardsAdd ID cards to Apple Wallet
🏥 Medical
(42K)
free
19
GetHuman
GetHuman
GetHuman
by GetHuman LLC
Free

This app helps users resolve customer service issues efficiently. It offers features to bypass hold times, provides guidance on what to say, and sends follow-up reminders. It aims to reduce the time and frustration associated with customer support.

Skip hold timesCustomer support guidanceFollow-up reminders
🔧 Utilities
(113)
free
20
isolved People Cloud
isolved People Cloud
isolved People Cloud
Empowering your people
Free

Access your HR information, including pay, time, benefits, and talent management, from any device. This app offers a user-friendly interface for employees to view pay history, manage timecards, request time off, and submit expenses.

Access pay history and tax documentsManage timecards and schedulesRequest time off
💼 Business
(3.8K)
free

FAQ about Genuity Help Desk

What are the best genuity help desk apps for iPhone?
Genuity Help Desk tops our genuity help desk apps ranking as of July 2026, with a 3.6-star average from 8 App Store ratings, and it's free to download.
Yes — 20 of the top genuity help desk apps we rank are free to download, including Genuity Help Desk and Zendesk Support.
Genuity Help Desk has no ads and has no in-app purchases, according to its App Store listing as of July 2026.
We track 224+ genuity help desk apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
Genuity Help Desk is a mobile application designed to provide help desk functionality on the go. It allows users to manage and respond to customer inquiries from various channels directly from their phone.
Genuity Help Desk is currently supported on iPhone and iPod devices. It is not specified if Android or other platforms are available.