Best Genuity Help Desk Apps

HappyFox Help Desk 2.0

#1 Help Desk 5 Years in a Row

Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Desk360: Helpdesk

Customer Service Software

Free

Manage customer messages and requests on the go with this mobile helpdesk solution. Respond instantly, access customer information, and track support history from your smartphone. Continue conversations and manage requests efficiently without needing a computer.

Teamwork Desk

Manage your helpdesk on the go

Free

Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.

Kommunicate Support Desk

Customer Support Agent App

Free

Manage customer conversations and chat with clients on the go. This app provides real-time notifications for messages, allows for group chat management, and enables quick replies to common queries. Seamlessly transition from bot to human support.

TeamViewer Remote Control

by TeamViewer Germany GmbH

Free

Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.

Spiceworks Help Desk

Manage your Cloud Help Desk

Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Apple Support

We’re here to help

Free

Access personalized solutions for all your Apple products and services in one convenient app. Troubleshoot issues with guided steps, chat with support, manage subscriptions, reset passwords, and find nearby service locations for Genius Bar appointments.

It Expert Help Desk

Expert & Technical advice

Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

Web Help Desk Mobile

by SolarWinds Inc.

Free

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

BeyondTrust Support

Powered by Bomgar

Free

This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.

Groove Help Desk

Better Customer Service

Free

Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.