Manage customer support requests on the go. This app allows you to consolidate inquiries from various sources and respond efficiently from your mobile device, ensuring user satisfaction.
3.6(8 ratings)
Free
Top Picks for Genuity Help Desk
0.0(0 ratings)
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0.0(0 ratings)
Free
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4
Teamwork Desk
Manage your helpdesk on the go
Free
Manage your customer support helpdesk from anywhere. Create and update tickets, assign requests, and collaborate with your team on the go. Stay connected with customers and ensure timely responses, whether you're poolside or on a hike.
Full help desk dashboard accessCreate and reply to ticketsBulk ticket updates
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HappyFox Help Desk 2.0
#1 Help Desk 5 Years in a Row
Free
Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.
Mobile ticket accessTicket filtering by category/statusView ticket details and history
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TeamViewer Remote Control
by TeamViewer Germany GmbH
Free
Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.
Full remote control and screen sharingFile transfer in both directionsReal-time chat
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Spiceworks Help Desk
Manage your Cloud Help Desk
Free
Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.
Manage help desk ticketsRespond to ticketsCreate new tickets
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Apple Support
We’re here to help
Free
Access personalized solutions for all your Apple products and services in one convenient app. Troubleshoot issues with guided steps, chat with support, manage subscriptions, reset passwords, and find nearby service locations for Genius Bar appointments.
Personalized product solutionsSubscription managementPassword reset
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Apps AI Support Desk
AI helpdesk in one inbox
Free
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Web Help Desk Mobile
by SolarWinds Inc.
Free
Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.
SMS notifications for ticket creationSMS notifications for ticket updatesIntegration with SolarWinds Web Help Desk
💼 Business
(30)
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Zoho Desk
Customer Service Software
Free
This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.
Mobile ticketing systemTicket prioritizationContextual ticket information
💼 Business
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Groove Help Desk
Better Customer Service
Free
Manage customer support on the go with this mobile help desk. It offers real-time updates, conversation management, and team collaboration tools. Access full customer profiles and seamless syncing across devices for efficient service.
Real-time message updatesConversation managementTeam collaboration
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(6)
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It Expert Help Desk
Expert & Technical advice
Free
This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.
Remote help desk accessTicket creationUser contact information retrieval
🔧 Utilities
(1)
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LI - IT Help Desk
by LIGHTIDEA INFORMATION TECHNOLOGY CONSULTANCY PRIVATE LIMITED
Free
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(0)
15
BeyondTrust Support
Powered by Bomgar
Free
This app allows employees and end users to receive comprehensive support for their iOS devices. Support representatives can securely chat, co-browse websites and apps, view screenshots, and push updates to help resolve issues efficiently.
Secure real-time chatCo-browse websites and appsView device screenshots
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Help Desk+
Customer and Project Support
Free
Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.
Create service tickets and change requestsMulti-user collaborationCustomizable attributes and reports
💼 Business
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WEX Service Desk
by WEX, Inc.
Free
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Help On Demand
by Big Wave Systems LLC
Free
This app connects consumers with service professionals on demand. It matches referrals to available experts in real-time, providing quick responses and tracking activity for businesses. Designed for users of the Help On Demand system.
Real-time expert matching24/7 consumer referral systemProprietary matching technology
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(18)
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Radar for Zoho Desk
Customer service software
Free
This app provides a mobile overview of customer service statistics, including ticket resolution, customer happiness, and agent performance. Managers and agents can track key metrics, identify bottlenecks, and manage workload on the go. It offers customizable alerts and in-app communication features.
Customer service statistics overviewTicket resolution time trackingCustomer happiness (CSAT) monitoring
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(10)
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Asurion Tech Care: Help & Fix
Tech support, made simple
Free
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