Access medical care and services conveniently through a mobile app. Connect with healthcare experts for virtual urgent care, video visits, and manage your health records. Find doctors, schedule appointments, and stay informed about health news.
What We Love
- š Easy to use and navigate
- š Great for finding doctors and facilities
- š Useful for virtual appointments
- š Good for accessing medical records
- š Helpful for navigating hospitals
- š Prompt updates
- š Can pay bills on phone
- š E-check-in functionality
- š Get notifications for results
Room to Improve
- š App frequently doesn't work
- š Requires constant deletion and reinstallation
- š Blames users for issues
- š App is unusable with alerts
- š Frozen at 'more features!' screen
- š Not backward compatible with older iPhones
- š Requires OS 18 for upgrade, but iPad is iOS 17
- š App crashes with Voiceover
- š App doesn't open
- š App crashes and shuts down
- š White screen then closes after update
- š Cannot access patient portal info
- š Difficult to find specific services (e.g., physical therapy)
- š Cannot save password
- š Does not interface with Apple Pay
- š Cannot send ECG results as PDF
- š Virtual visits give error messages and log out
- š Technical support unresponsive
- š No filters for finding primary care physicians
- š No way to find doctor in specific zip code
- š Extra fees not clearly advertised
- š Multiple logins required for different functions
- š Cannot view child's medical records
- š 'Send message to doctor' function doesn't work
- š Buttons not aligned on touchscreen
- š Virtual appointments don't load
- š Website not working for bill payment
- š Cannot scroll down to register
- š App does not rotate
- š Frozen multiple times
- š Confusing navigation
- š Bill pay does not work
- š Not helpful for post-discharge care
- š Cannot find physicians from other hospitals
- š Login errors (password can't be empty)
- š Requires password reset assistance frequently
- š Buggy and broken after redesign
- š Server errors
- š Unable to pay bills
- š Last name field bug during intake
