Best Service Desk Plus Apps

by SolarWinds Worldwide, LLC

(0)

SolarWinds Service Desk

Real-time notifications for techniciansTicket tracking and assignmentRemote incident resolution

Access essential IT service desk functions on the go. Technicians can manage incidents and provide support remotely, while employees can submit tickets, request services, and track their requests.

(317)

by HRS (Hospitality and Retail Systems) Ltd

HRS Service Desk Agent

Manage AG Service Desk tickets

📊 Productivity

(0)

AG Service Desk Admin

by HRS (Hospitality and Retail Systems) Ltd

Create and reply to support requestsInstant ticket resolution updatesTrack statistics

Manage support requests and receive instant updates on ticket resolution. Track statistics, view personalized product news, and monitor maintenance hours. This app is designed for customers of HRS (Hospitality and Retail Systems).

📊 Productivity

(1)

Manage AG Service Desk tickets

AG Service Desk Client

Customer Service Software

Mobile ticketing systemTicket prioritizationContextual ticket information

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

free with in-app purchases

(1.6K)

ME SupportCenter Plus

Customer support on the go

by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Rossware's Service Desk Mobile

View daily job listReport on jobs and time punchesCreate estimates and invoices

This app allows technicians to manage their daily job list, report on completed tasks, and handle administrative duties. It facilitates job scheduling, part ordering, and payment processing for users of specific service desk software.

Access core system features and real-time information on the go. View saved data even offline. Manage requests, tasks, and approvals efficiently.

Mobile access to core system functionsReal-time information retrievalOffline data viewing

Customer service software

Customer service statistics overviewTicket resolution time trackingCustomer happiness (CSAT) monitoring

This app provides a mobile overview of customer service statistics, including ticket resolution, customer happiness, and agent performance. Managers and agents can track key metrics, identify bottlenecks, and manage workload on the go. It offers customizable alerts and in-app communication features.

free with in-app purchases

(10)

ServiceDesk

by N-able Technologies Inc.

Schedule site visits with GPSTrack mileage and timeManage and update support tickets

Manage field service visits, tickets, and customer information on the go. Log time, mileage, and costs, and update ticket statuses with digital signatures and photos. Requires a MAX Remote Management account.

(3)

Real-time ticket managementUpload image, video, or PDF evidenceService board creation and subscription

HappyFox Service Desk

Manage facilities and equipment maintenance with real-time ticket tracking and reporting. This app offers a hybrid approach to maintenance, combining preventative and reactive strategies to reduce downtime and costs for businesses.

(1)

Intelligent Service Management

ISM - Service Desk

Create and approve ticketsView service catalogAttach images to tickets

This app allows users to manage service requests and issues from their mobile devices. It provides access to a service catalog, ticket creation, and approval workflows, enabling quick responses and improved efficiency for analysts and self-service users.

(1)