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Worst type of app
The only reason I bought 2 of these cameras was the SD card recording feature. Pretty dirty of YI to render this feature useless on the last update. DONT BUY THIS CAMERA OR APP until they fix it. YI is holding your camera hostage by charging you to see your own SD recording. This should be illegal!!!Show lessSockmonkey81
Was very good now useless very expensive cloud required
This was a great system using sd cards I bought 4 additional cameras and all was good. Then they decided to change the app which now defaults to cloud (pay service) and most of the functionality has been removed from just using your sd card in the camera. Viewing has become a nightmare. But if you pay their extortionate cloud charges everything will work again! There are other app providers that work with these cameras so when I am at my elderly mother in laws next week I will delete the cameras from the app and delete the app and just try some of the other offerings. A real shame because until last week I would have recommended this system to anyone. Now it’s just a greedy sales scam trying to force you to spend more money to get what you had back.Show lessPaul Theo
YI just a ruined a beautiful service!!
The new update has completely crippled this camera brand. I even pay for the cloud but have more cameras than the 5 most important that I do have cloud service on. Now these other cameras which I use to monitor homeless cats and rehabilitating animals who are stressed with human contact but who can be checked on with these cameras silently. This convenience is now a thing of the past. I will also be looking for a new camera service. Arlo equipment is expensive but very good once you invest in a camera and the hub. It is a free service if you don’t need the extra features! I have one of their cameras as well.
YI! Listen to your customers! Fix these issues! Don’t make me embarrassed for having been a free product rep for you for years through my referrals to these cameras. You have a chance now to stand out as a company that listens and evolves! Your wallet will also thank you!Show lessBlueBirdPowGal
Don’t update! Don’t recommend for new buyers!
I had this brand for many year and I loved it! Purchased almost 30 cameras for my business as well. A month ago, I would have given 5/5 but definitely not with the new update! The camera was able to record about a 1week of motion on a 32GB card but now it only lets you go back until midnight, not even 24hrs! Motion Recoding is limited to only 6 seconds where as there was no limit before and now they make you buy their cloud subscription to continue watching!. Also it used to have continuous loop recording but they have disabled the function as well. With all these changes, they force you to use their cloud service, which I don’t trust and it is not worth the money! Unfortunately I have to replace all my units with a different brand. I was one happy loyal customer but not anymore.. Total loss of my investment! I do not recommend this brand anymore! What a shame!Show lessMasa Okada
Instead of becoming better, service became poor
I bought this camera a long time back and loved it. After using it, I recommended this product to 100s of my collegaues and friends but after the updates , for the slightest thing, you now push your customers to buy cloud service, made it a worst option and i took back my recommendation and I am so happy that none of them ended up buying this product.
A big dissapointment!Show less24o9 Canada
I guess it’s good
For the most part I don’t have a problem with the app and camera. Except if you create an account on the mobile app using your Apple ID to sign in it won’t be an option for the pc app. Made me create a whole second account and wouldn’t let me even share the live feed with myself. So while I sort of recommend it don’t use your Apple ID if you want to use both mobile and pc apps. create a normal log in with an email or with Facebook. otherwise you’ll end up with two accounts or need to delete your first one and reset everything to redo for the pc. which means I’d have to delete my cloud account too since it wouldn’t let me sign in there either. didn’t even give me the option of registering my second camera to the first cloud account made me set up a whole second one because things aren’t very clear.
So meh, use it don’t use it whateverShow lessLisaTheSmol
Change it back!
They changed the computer app so that it can show up to 9 cameras at once but because I only have 4 cameras so instead of filling the screen like it used to I get a little tiny video feed. I hate it. Probably gunna cancel soon if they don’t change it back.KristaZ
Better resolution camera
The app is quite usable, however it would be great to have the option to purchase a far better resolution camera which can recognise vehicle number plates. I would happily pay a higher price for a better performing camera which works with the YI Life appDeserning
Camera stops working everyday
For some reason my indoor camera stops working every single day at 9.29am Melbourne Australia time. You hear it actually click and then stops working. The only way to fix it is to unplug and plug back in. The fun part is, 5 out of the 7 days there’s nobody home at this time to reset it. So it stays off ALL DAY!!! What’s the point of having it? If you’re in Australia, get the Kmart Anko ones. We have the doorbell as well and it’s brilliant!! And free to access all your vision!!Show lessms-shoegal
Used to work with memory card. No longer; it’s now a means to extort $ for cloud storage
I’ve been using this app for years for a Yi camera I PURCHASED. I installed a memory card in the camera. It’s all I needed for my office: motion triggered alerts. I could click and view a six second snippet of video from the memory card. Onscreen there’s a button to see “complete clip” to view more. Buying their cloud storage of video was OPTIONAL. No mention in the version history that you can no longer view your own content. The button to view more remains but does nothing. Onscreen is the offer to view more. Only if you pay for it. And it’s stupid expensive! That’s got to be illegal somehow. At least highly unethical. If that was the original deal I’d have immediately returned it. But years later? I wonder how much $$ they raked in selling the cameras for years? Now lock everyone out unless they pay a subscription? And it costs them NOTHING! My memory card and internet access. Disgustingly shameful.Show lessBeingTooPatient
