YI Home User Reviews

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  • Cannot use SD for play back anymore

    The best part about this camera was the playback feature. The recent update removes this feature and forces you to purchase a subscription in order to playback. Do not buy!! Not as advertised. Why have an SD slot if it serves no purpose!? Fix this!!!
  • Sucks after updating

    After update, hardly connects with internet, sound gets silent by itself that cause I didn’t even know my baby is crying !
  • Ruined the playback and streaming interface

    Update version 4.4.0 - you reverted back to original playback UI but it’s still extremely buggy. Please go back and fix this.

    Please revert back to your original settings. You’ve ruined the UI with the green and black - which makes it hard to see at night time. Also 80% the time it doesn’t play anymore. Using an iPhone 11 Pro.
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  • New update is complete garbage - forced to buy cloud

    The new update to the App is super frustrating. I’ve never had a problem saving recordings to the SD card, and now when I try to play back it says “no videos for this day” and then 30 min later there is video for the entire day available. Or if I watch playback and try to rewind the video or fast forward it doesn’t respond and is stuck on the original “motion tracking” activity in the alerts and I can’t control rewind or fast forward.

    I just bought my second camera a few weeks ago and this new app upgrade makes me want to return it because it’s useless if I can’t even watch what is happening besides a 10 second clip. Before the upgrade, things were great, slightly glitchy app and my camera would freeze periodically and need to be unplugged. But now, not being able to watch back on the recordings is kind of a deal breaker and I refuse to be forced into paying for “cloud storage” when I have a SD card with plenty of storage. Ive had my 1st camera for over a year and never had to pay for cloud storage and relied solely on the SD card.

    This seems pretty sneaky to remove the SD storage option to try and force people into paying for cloud storage. Not cool. And after reading other reviews, seems I’m not the only one considering purchasing a different brand and returning my camera. Wrong move on Yi’s part. You just lost a ton of customers.
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  • Device time and date does not rotate on iPad.

    Previous versions operated properly, but about 3 or 4 updates ago, a bug was introduced that prevents this. I like to watch TV while watching this, and the video will not go into landscape mode. I emailed support, and they suggested reinstalling the app. I did that, but the problem persists. I checked other iPads in the house, same issue. The funny part is that Yi support sent me an email asking me to rate their support. What support? You did nothing to solve my problem. If this problem is not resolved, I will throw out my yi camera’s, and buy something with support that is actually useful. On a positive note, the cameras are clear, the interface is OK, but not great, and having an mini SD card slot to hold video is a great feature. With a better support team, this camera system could be a winner. I am slightly concerned about Chinese ownership, considering China’s behavior recently, so if things get worse between our 2 countries, I may dump them anyway, due to security concerns.
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  • Terrible app

    This app is terrible. It constantly crashes the notification for activity only seem to work half the time and any major update wipes your cameras off the app.
  • Simply the best

    My first camera was a YI and because it was so affordable I thought that the other more expensive were going to be better so I bought one at the time many other way more expensive...after a year of buying and trying I went back to YI to buy more for my family and for home. I just started buying cameras for outdoors and for my home entrance. I bought again other brands and didn't like any... From complexity, huge delays, features, and image quality none can compare to the my indoors cameras and I am very disappointed because some are 20 times more expensive. I just ordered my first Kami and I am pretty sure that I am going to be as satisfied as I am with my other cameras.
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  • No longer records on SD

    I have had the Yi Home Camera for a few years and the recent “update” no longer allows an SD card to record video. Effectively making this camera useless - do not buy!
    You are forced to purchase online Cloud storage options
  • Amazing

    I absolutely love these cameras! I take care of my mother in law and have them for safety reasons inside the home. I put 32mb SIM cards in each one and I can look at camera footage up to seven days prior I can also record and take screen shots. The night vision works very well as well as regular color picture. Very clear picture and not much of a lag with the live feed. (Most likely due to my slow internet speed). The cameras were very easy to set up and the app for your phone is easy to navigate. You can also set it up or share to multiple phones at one time. These cameras exceed my expectations for such an affordable price. I will definitely be using this company for any other purchases I need.
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  • Terrible Software and Flakey Connectivity

    Camera software isn’t the best and not properly tested before its rolled out. I invested in over 15 cameras with them and my outdoor cameras always disconnects randomly. Only way to reset is to switch the power off the whole house and hope it reconnects. Very disappointing.

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