Leave a Review Seated
Pretty cool, but could be better
So I’ve had this app for a while now and have received two $50 gift cards for Lululemon. It’s awesome that when you spend money that you would have spent on food anyway, you get money back to spend on other things like clothes, Uber, Starbucks, etc. A few problems I’ve had, when you eat with other people, only one of you can upload the receipt, which is really annoying especially if we have a really big bill and both want points. Also sometimes there are purchase minimums and it’s hard to meet them at smaller restaurants especially if you get something like a lunch special. Many of the restaurants are only in Manhattan, with almost nothing in Brooklyn, especially south Brooklyn. A lot of the restaurants are pricy and are bars, so I as a 18 year old don’t have as many options. One glitch that I wish they could fix is when you are looking at restaurants through the map or a list, when you press to go back it brings you back to the home page, not back to the map or the list, so you have to start all over again. These are just a few suggestions, it’s a pretty cool idea otherwise. I definitely recommend it if you live in the city and eat out a lot.Show lessMelLibs821
Developer Response
Hi MelLibs821, we are happy to hear that there are things you enjoy about dining with Seated! You will be pleased to hear that we have made many updates to our app that will address some of the issues you had. We are also adding new restaurants all the time! Please reach out to us at support@seatedapp.io with any questions or suggestions you may have!Super disappointed!
I used Seated for a while and it was great, however, I recently had a horrible experience, where Natalie stopped responding to my inquiries about a reward that Seated would not give me. I submitted a receipt to Sorrelina, and received confirmation from Seated that it was booked. I submitted my receipt and they said that I didn’t book through them, so they wouldn’t honor the reward. What??? I received confirmation. Then Natalie would not respond to my inquiries, and was a HORRIBLE support. I showed Seated EVIDENCE that I booked through them, and they refused to answer me. Then I inquired again through their support, and Isabel was equally as unhelpful, not getting back to me and adequately resolving my issue. I can no longer support the fraud and dishonesty. Unbelievable! Terrible customer service, especially by Natalie. She should be terminated for just blatantly not responding and ultimately ghosting a consumer.Show lessLovemymisu
Mixed Bag
The service being offered is great, but the execution is lacking. Often times it requires the help of a representative to ensure I receive credits earned. They are always helpful, but this shouldn’t be necessary.
The app is very buggy. In one instance, I had to delete and reinstall the app in order for my credit to appear. Right now, I have a phantom badge notification that I have no way to get rid of. And even though I have all proper notifications enabled, I don’t receive notifications when a customer service rep responds unless I deliberately open the app on my own. Otherwise I have no way of knowing.
App needs serious work. But at least I think the company is trying to offer a legitimate service. So far, the reward is worth the hassle, but make no mistake, there is a hassle.Show lessBauer24/7
Love the app, I use it every week
I love using Seated as my go to reservation app. Unlike other reso apps, you get rewards for EVERY single reservation you make and complete dining out. These rewards usually range from $5-40 for me. The app is easy to use and you can search restaurants by neighborhood, time, or vibe you are looking to enjoy. The more people or money you spend, the greater the reward usually and the rewards vary based on time and place. You can also use the walk in feature which I like to utilize for last minute nights out. I highly recommend!Show less08lcowles
AMAZING!
I’ve been super pleased using Seated thus far – I really love it. Grabbing dinner with friends or deciding where to eat used to be such a hassle. I’ve been a long time user now, and I can guarantee that you will discover restaurants that will become your new favorites. Not only that, getting rewards for every time you go out only makes it harder to not book continuously. It’s honestly addicting. I’ve introduced the app to many friends and family members and they’ve become frequent users as well. I’m so happy that the app continuously improves with every update; less bugs, more promo codes, and a bunch of new restaurants. The process is simple and rarely disappoints. Simply choose a restaurant, book your reservation, snap a pic of the receipt and submit, and BOOM you get your reward. Honestly, go check it out you wont regret it.Show lessmarisabelhm
Need Facebook? [updated review]
Thank you so much for adding the feature to sign up by phone number!!! I downloaded the app and CANNOT wait to use it. Already checking out all the restaurants I want to try out and will be making reservations really soon!!!
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My friend told me about this app and it sounds wonderful. She sent me an invite and I downloaded but I can ONLY sign up if I have a Facebook account. Believe it or not, we're not all on the Facebook wagon! Would be great if there was an option to just sign up without going through Facebook. Such a shame- was really excited to try this out.Show lessDBmushroom
Last update is awesome!
I am glad that they listen to their customers. The last update is awesome as you can verify the spend by taking a picture of a receipt. No need to link a card anymore which makes it much easier to use. It’s very convenient and easy to use. They also been adding many new restaurants so there are many choices. Their customer support are very friendly. They reply quickly and are super nice. They try their best to help you and make sure you are happy :) good to see such amazing customer service.
I have been a seated used for a while. Using the rewards, I no longer pay for my Uber! It allows me to try new places which is quite awesome as I got bored from the same places I used to go to. The search and filter have been very helpful in narrowing down what I want and the cuisines I like.
The only reason I give it 4 stars is I wish if they can add more recommendations. I hope they add this feature soon. Keep up the good work! This app is awesome especially after the new update. Glad you listened to the feedback and quickly released the feature we all wanted!
Happy eating! I hope you discover new places and enjoy using this app the same way I do. So far I made over $300 in rewards!!! I am trying to hit $1000 🙌🙌 The rewards quickly add up especially if you go to places with higher rewards. Keep them coming!!Show lessJohn19832
💸💸
Whenever I'm going out to dinner with friends, The first thing I do is check seated! When I first started using the app it seemed like they didn’t have many weekend options, but recently they’ve added plenty of dinner and brunch options on the weekends, so that’s why I’m upgrading my rating from 4 stars to 5!
Also while I usually only book parties of 2 or 3, I noticed now they give you the option to book parties of 1, all the way up to 8. Haven’t used it, but good to know I now have that option.Show lessPerotta7
Seated is a must have app!!
I’ve been using Seated ever since it first came out and it has never disappointed me. I love the rewards and the restaurant options are phenomenal. I can’t think of a single complaint that I have for this app! I really appreciate the minimum spend option. I like the fact that you spend a certain amount in order to get a huge reward. It really pays off in the end! I get to try new restaurants, that I know will be delicious, AND get rewarded for going out. Its a no brainer. Every update gets better and and better. Keep crushing it Seated!!Show lessTallav
Purchase minimums + fake reservation times
This app used to be better until it implemented the "minimum purchase" rules for each restaurant. I'm one person, and even with an app, entree and drink I sometimes don't reach $75 at a restaurant. The purchase minimums defeat the purpose of the app. Also the reservation times are never accurate. If you book a time, there's a 50% chance you'll get a text from the app like 10 minutes before reservation time saying "we're sorry, there are no reservations available at the time you selected" even though the app (a) listed the time available, and (b) approved the reservation booking. I'd give the app 1 star but the gift card reward did work once (but that was before the purchase minimums were implemented). There is also some serious false advertising after the update:
The rewards on the app say ~$20 reward except not a single restaurant provides a $20 reward, or $19, $18, $17....you get the idea. The highest reward is $15. No restaurant yields $20 and certainly nothing over $20 (hence the false advertising of the ~$X). So go in knowing you will need to spend $60-80 bucks in restaurants (not nice restaurants either) in order to get a $5-$15 reward. App legal team needs to review the false advertising issue.Show lessKPthewiz
Developer Response
Hi! Thanks for reaching out. We work hard to ensure the minimum spend for a party of two is around the same price as two entrees. We believe this is a fair price given the increased reward. Hope this clarifies things :)
