Leave a Review Monzo
Latest version has a serious glitch. They don’t have an answer
I had a friend try to install and open an account. The app attempts to launch then closes. It won’t open and he can initiate an account. I’ve read online about this issue as well. Some say they can’t access their account as a result. I’m concerned this may happen with my account if it updates. I’ve contacted monzo support via their chat which is frustrating as they answer every once in a while then go dark for hours after asking a question.
Their latest response is:
“Hi Xxx, I'm so sorry for the delay here.
Are you all still having issues here? I don't believe this is something we have control over.”
Really? It’s your app! It’s not the brand new model iPhone with the latest iOS!
Anyway I’d highly recommend being careful at this point. Sadly. Because I was really fond of monzoShow lessKirk-O
Best bank and app
Monzo is simply the best banking app I ever used. Fast, intuitive, robust. It’s very easy to get an overview of your spending and send/receive money. You can even split bills with your Monzo friends in seconds. Also you get instant push notifications on every transaction, both in and out.Yaro B.
Worsened experience
I generally really enjoy monzo but the app has actually gotten less fun to play around with in one of their recent releases. I don’t know why they took away the graph that shows your spending over the month and where you could scroll back and see the amount you had at any point in time. That was one of the best qualities. Also the international money transfer experience is annoying as you always have to add the international recipient over and over again, they don’t let you save. Overall I like monzo but the app has definitely gotten worse.Show lessAnnoyed with the crashing
Fantastic!
Absolutely love Monzo. Transferring money is super easy, the interface is really nice, and using it while traveling is so convenient. I love that I’ll NEVER misplace this card because it’s neon colored. I’ve recommended it to all my friends.Ejaffe
Most pleasant banking experience
Using Monzo makes it incredibly clear how much benefit designing finance around an app-first approach offers. No other bank can come close to this, and that’s because other banks were, well, banks before they were apps. Where other banking apps are user-hostile, Monzo is downright neighborly in its approach to being helpful. I can not recommend it enough to anyone looking for a primary or additional account.Show lesssomeonetookmynickname2
Wonderful app, could use some QOL improvements.
Absolutely adore this app and bank, so much easier than anything you would find with other banks. Only thing I would ask for is a better way of securing the app. I would do this in the form of a touch ID or access pin. It would add an extra layer of security at very little expense to convenience. Other than that, an amazing way to usher in the new generation of banking.Show lessDanTGleeson
The future of banking
I’ve been following a few other mobile only banks and this is by far the best one. I closed my Starling account and Barclays account and am now fully Monzo!MrJamesJarvis
Best bank I’ve ever used, BUT .
Monzo for me is the best bank i ever used , for many reasons like the ease of using their app and how it is connected to many amazing features, but i really need an iPad app that can work aside from the app on my iPhone because sometimes it is easier for me to use the iPad at work or at university so i really hope you consider to have a version of your app for iPad snd it is necessary that both apps will work together without signing out of one of the accounts.Show lessFawaz Boqammaz
Great app, could use minor tweaks
Overall I’d highly recommend Monzo, especially if your flat mates or spouse has it too, because it makes transferring money so easy. The app is very user-friendly, making it easy to figure out what you spent where.
My biggest frustration is that it’s easy to for money requests to get lost in the shuffle. Either you send your request in a text (with no proof but the message that will inevitably be buried in the rest of a conversation), or in some cases the request will appear with the rest of your spending (but again, if you don’t repay the person right away, it might get buried in your other transactions). It would be great to have a separate window showing outstanding requests to/from other Monzo users.
I also wish there was a way to easily find your total spending from a certain slice of time, as right now you can only do it by month.Show lessMlalibe
Works great!
I love it; I get notifications whenever someone charges something to my phone; integrates well with verification of a purchase (you buy something online and then approve it in the app. )
Highly recommend!Peter Hamlen
