Leave a Review MTA TrainTime
Make option to show all train times for the day
Overall great app.
In the trips tab, there should be an option to show all the train times for the day and be able to load the next day etc (rather than me having to press "depart at" just to see when the next train 3 hours later will come)MrRubiksSC
MTA service improvements are big plus for the riders
MTA service improvements in recent months have been a big plus to riders. The Train Time app is now very user-friendly and it is easy to navigate among the varied functions eg train time departures and arrivals, track numbers, train/train line status, ticket prices, best cost deal suggestions, and ticket purchases. Confusing graphics and ambiguous icons have been eliminated. The only issue is that the “window” for ticket purchases contains graphics that prominently display the icon for use of Apple Pay to make purchases which is clearly to the disadvantage of consumers. MTAs train service is very much improved insofar as on time service and absence of delays and sufficient numbers of train cars. Excellent improvements in the last few months have not escaped my attention. I’ve been an MTA rider on MNRR, subways and LIRR for 36+ years so I know when there has been a marked step up in general service.Show lessNew Rochelle Commuter
Fails to recognize what station you are near
Prior app automatically flipped the round trip times based on where you were. For example, in the morning it would show the home station departure times to the work station. Once at work, it would show the work station departure times to get home. Now that helpful aspect is gone. It always seems backwards. Location is enabled but clearly that doesn’t do anything. Needs to be fixed.Show lesscdog1200
Great app!
I think this app works great. It’s easy to use and I can purchase tickets anytime I need them. The only reason I have given this 4 stars instead of 5 is because the app can’t be used with Apple Shortcuts anymore. I had the old version set up for my two favorite stations. If the shortcuts functionality was brought back it would be a 5 star app.Show lessUser417
Used to Be More Helpful
This app used to know, automatically, what station I was near. And it would, AUTOMATICALLY, select the correct station as my starting point. And based on my ride history, it would know what station I wanted to go to. If I were in Manhattan, it would select Penn for me as my starting point. If I were at my girlfriend’s in Murray Hills, Queens… it would AUTOMATICALLY select Murray Hills as my starting point. It was dynamic and helpful. This no longer happens. But my brain is USED to it happening. This has cost me several missed trains by this point. You guys sapped this app of an incredibly useful feature. And, YES: I have location features enabled.Show lesscurefan87
The App Dumped My Purchased Tickets
This app was working well until today. I recently bought 20 tickets and had 18 left. When I logged in today, however, it said that my ticket wallet was empty and that I had to buy more. Obviously, I'll have to contact the MTA to try to get my money back, but I won't be using this app to buy tickets again anytime soon. I had to buy a ticket from the conductor, who told me that others have lost money on this app as well, and that he advises everyone to stick with paper tickets.Show lesswilliamaloeb
Great App
This app is shockingly competent for a transit agency. It has very easy navigation, looks modern, and integrates very well with iOS system features.
It would be cool if it got live activities support so you could see how close you were to your destination at a glance, though.CoolerMudkip
Excellent app
Easy to use; seamless integration of all the tasks you used to do in two apps. The real time updates to the train route, indicating where you are, how long to the next stop, rider density in cars (though this last one: not so sure how accurate that is or *can be*, but no matter—it’s great to see it tried), clear indication of peak/off-peak… great job, team!Show lessBodhi65
Good interface but a bit slow to load
Very happy that MTA brought ticketing and scheduling together and, on the whole, I find site navigation quite intuitive, so kudos for that. But I find the site rather slow to load, especially in the stations, where I need it most. Maybe MTA needs to work on WiFi at stations.jjkkll&&
You can’t plan ahead
I just tried to use this new app while trying to use the old LIRR app. It linked me to this. Looks nice but it only gives you a limited time frame based on your current, real time use. I want to know what time to take a train tomorrow morning. I have to wait til tomorrow to schedule my trip.
I can’t change the calendar day like I used to on the old app.
Maybe it works for regular commuters, who already have a general knowledge of the schedule but I am disappointed.
It did give me a chat option to get someone to tell me the trains available from 9:30 am -12 pm, as I requested.
This person confirmed that I was not able to do so on the app.Show lessNachoDaddy321
Developer Response
This doesn't seem right. We want to take a closer look at this for you. Please send a note to traintime@mta.info so we can connect.
