MTA TrainTime User Reviews

MTA TrainTime
MTA TrainTime
MTA/New York City Transit

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Leave a Review MTA TrainTime
  • A quick ride to the city…

    Concert tonight and I don’t feel like driving him to the city. Don’t feel like waiting online or dealing with a counter person today. What could be easier than buying the ticket online like this. Nothing! This was quick, easy perfect! I recommend this to anybody
  • All in one app

    Previously, there was an app to look at the TrainTime’s, and another app to purchase tickets. This app has everything in one place and in addition to Metronorth you can get Long Island rail Road schedules and tickets. It’s definitely a great improvement.
  • Great MTA TrainTime Update

    The new Train Time app by the MTA is a great update. By combining both ticket sales and scheduling it’s “one stop shopping” at its best. It is my go to app which has placed the numerous third-party apps on my phone performing similar functions on the “back shelf”.

    A needed update which will hopefully be addressed quickly is when purchasing a new ten trip ticket my remaining ticket from a prior purchase appeared at the bottom of “the stack”. The sort sequence needs to be corrected to have older tickets (which expire first) appear first. With this fix the app definitely deserves five stars.
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    Developer Response

    Hello. Thank you for your feedback. An update for this issue is in the works.
  • Everything you need in one place

    This new app is such an improvement over the prior apps. First, it’s very easy to search the train schedule and buy your train ticket directly from the schedule - no more having to go to another app. Second, the app shows all of the stops your train will make, the scheduled arrival time at each stop and, most importantly the estimated time, which is critical if you need to switch across lines during your trip.
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  • Ticket display is backwards

    If you have a 20 trip purchase and purchase additional tickets, the old tickets appear at the bottom of the list with the new tickets on top. Logically speaking a user would want to use old tickets first since they expire sooner than any new ticket purchased. Instead the user has to scroll all the way to the bottom of the list to find the ticket they want to use. Counter-intuitive. Also wish they had auto-refill options it is a pain to keep buying more.
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  • MTA Nailed It

    I’m super impressed with this app. Everything is so easy and intuitive, I never feel like I have to search or make extra taps to find any info I need. Buying and using tickets from the schedule is seamless. Extra points for the clear explanations on what trains are bike-friendly!
  • Good Service

    I started riding the Metro North train in Nay 2022. It has shown good service the entire time, even when the trains were late. lThe reason being is because of the people who who the system. I must admit I have only experienced good professional service from the conductors to those who walk the aisle and take the money. I’m giving you guys/gals 5 stars.
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  • Should’ve been this way from the start

    The TrainTime app is so convenient and easy to use. I’ve been saying it should’ve been this way all along. It didn’t make since to have multiple different apps for train times and ticket purchases. Nonetheless, the app is great and it makes life a lot easier.
  • Great improvements made

    Great update by merging the apps. It’s fantastic that I don’t need to login every time I use the app now as well.

    It made no sense that this app was so difficult to use before.

    Now if you could tell me if it’s peak / off peak ticket times before I buy that would be great. Don’t have time to read the i button
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  • EASY AND FAST

    So if you’re accidentally running late and just making it on the tracks and seeing the train arrive you can use this app to buy on the platform without having to wait online to buy off the ticket machine saves you time energy and money instead of buying it on the train if you do run late. Easy straight to the point app ,love it
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