Leave a Review ShopRite
APP Great
I have a Great Pharmacist at My Shop Rite so the few issues I have with the APP get taken care of. I just hate wasting Her time with something should be at My fingertips. The APP needs to keep Medications I take longer in History. Some I take once ever spring. When go to fill the Script it is gone. Also a issue does not tell You when last filled a Script wish it did. And biggest problem and do not know why it is set up this way. Why in there no warning when a script needs to be refilled. I hate auto refills at the Pharmacy. Always have medications no longer taking or I do not need yet. I wish the APP had that feature just to let Me know My refill is due soon. This way I have a chance talk to My Doctor first . Some my diabetic meds change doses month to mouth . And some only take when need. A one month supply can last 2 or more. And I hate having unneeded medication around so auto refill for as nice it is for you is a hassle for Me. A warning in app would stop excess waste of Pharmacist time. Having to look up info on medications being taken. When last filled and Auto filling unneeded scripts.Show lessBig adam k
Developer Response
Thank you for the feedback! We are working on making each update of the app better and better, so please send us an email at mobilesupport@wakefern.com with your suggestion!Fair
Nice to have a delivery service but unfortunately there is always mistakes in the products they send which are different from those I ordered, as well as amounts in that I would order one product and receive more than I ordered. There were times when I would get less and not more. Ordering a half a pound of grapes but receiving a quarter pound witch amounts to nothing more than a few grapes.
Apparently, when they updated their entire site or year or so ago, it was filled with way too many glitches which was causing these mistakes. Though it’s gotten better, it’s still very faulty
The women and men who work in the delivery department are very helpful and courteous so it’s a shame I have to give this honest review which is far from positive but there is no way I can give an exact figure of how much money I threw away by receiving the wrong product which though it may be five or six dollars, rather than exchange it I just dump it due to time restraints which I would consider those mistakes for worse then the ones I wrote about first.
Having never enjoyed food shopping, I continue to still use their delivery service, But slowly have change my shopping habits and now use their delivery service a whole lot less.
I have to say that since they in large the store, there fish department and they’re fresh meat department and deli, was not offering The same quality as they had for so many years prior to the expansion.Show lessJomde376
Blackwood Clementon Rd
Customer service training is in dire need in this store. Their rep would rather argue with a customer, than try and be a customer service associate. She took her good old time getting to the poor cashier & never bothered to come up to us, instead yelling from 3 lanes away. I spent 25 years in retail management & not one of my people would have ever gotten away with blatant ignorance. Going to have to transfer my prescriptions over to Chews Landing as I will never set foot in Laurel Hill again. I know it’s still Zallie’s but she needs an attitude adjustment. I have always respected the retail employees but will not tolerate belligerent behavior over a coupon that never scans from an Excedrin bottle. Actually, Ravitz is right down Laurel Rd and they are fine, also. Thanks for the horrible taste in my mouth for your Laurel Hill store, all because she was not happy and wanted to yell to try and prove her point.Show lessbibsmekins
