Vidanta Resorts User Reviews

Vidanta Resorts
Vidanta Resorts
Servicios Turisticos Exclusivos S.A. de C.V.

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Leave a Review Vidanta Resorts
  • Pretty bad

    Not very useful nothing really works well would not recommend easier to just download the map from their website and hope for the best
  • Needs improvement

    Map on the app is not great. Can only zoom in so much and does not rotate at all making it a bit difficult to navigate the resort. Nothing on the app showing the tram routes or which ones to use to get places. Could use a better filter for locating food/what’s open when ( certain restaurants closed certain days but don’t know until you click on the restaurant itself). Also not all restaurants have the menu on the app.
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  • App is disappointing; Resorts are nice

    App states other locations will be added. They have not.

    App is too generic to be if much use. It is not a owner / member portal.
  • No way to change to Celsius and metric

    App doesn’t allow changing units to Celsius and metric making it super inconvenient.
  • Super helpful!

    Such a great UI with accurate information. Lots of the older reviews have clearly been taken into consideration. You can see price ranges, each menu, and make reservations. The directions feature is a lifesaver!
  • Super nice!

    Great UI (coming from a software developer) and excellent links to the menu for each pool. Way better than carrying around a paper map or wondering if the bar across the pool has better options. Only suggestion I would make is the ability to book entertainment and upgrades from the app would be great.
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  • God

    Did
  • Hasn’t been updated in years!

    First off, the app is iPhone only, so screen resolution is the pits. More importantly, it is several years behind the state of the resort, at least at Nuevo Vallarta. There has been significant development on the property that isn’t reflected in the app. Overall, a waste of space.
  • Property share sales are deceiving

    We thought we had purchased a one bedroom but to this company based on their fine print, that’s a studio. They can’t be honest to their customers, they will only create a bad name for themselves. Very nice property, hotel staff are very nice but sales personnel are selfish sharks. Don’t trust them 👎
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  • Inconsistent data

    App is not updated with current Acapulco restaurants on my phone but same version gives different data on husbands phone.

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