Vidanta Resorts User Reviews

Vidanta Resorts
Vidanta Resorts
Servicios Turisticos Exclusivos S.A. de C.V.

Top reviews

Leave a Review Vidanta Resorts
  • Thanks

    I had originally written a negative review because after so many years there were still no walking directions. Well, my bad. I just hadn’t read the screen. Press the walking icon and away you go. It helps give you a feel for the entire resort and makes locating a restaurant a snap. Thanks.
    Aside from that all the menus and activities are listed and easily accessible. The map is a bit rudimentary and you can’t zoom in but all in all a good app and very useful.
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  • Great to navigate resort and events

    This app was extremely helpful for navigating around the resort and setting a consolidated event schedule.

    It appears a previous version of the app must not have worked well, tanking its App Store rating. And the resort did not promote its use, perhaps for that reason. But this version worked perfectly and I hope they start to recommend it again.
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  • Must have

    Must have when staying at the property. I recommend downloading before arriving, it is helpful for planning and seeing what is available during your stay.
  • I Agree With Previous Requests for Listed Price Ratings

    There should be a “listings of 2 Categories”, one of all the Free Events & Activities, and one of the Paid Activities ( with a charge for the activity- next to it👍)…. some resorts put $signs next to the activity… such as :
    $ = low cost
    $$= reasonably inexpensive
    $$$= expensive
    $$$$= very expensive
    ** that way people know what the cost is, and can make judgments depending on what budget they have👍
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  • Meh

    I got molested walking to the beach club
  • Hermoso

    Super resort el mejor en servicio que es lo primero que necesitamos un buen servisio, de hay parte todo lo demás. Si tienes un buen servicio vas a tener una buena Abitacion lujosa limpia y cómoda. Las comidas las mejores que e comido en los resort. La limpieza y las bebidas originales. Nada de clónadas. La opción de que tú decidas cuánto quieres gastar en tus vacaciones. Muy lindo resort
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  • Aracely

    I stayed at Riviera Maya resort last week and downloaded the app. The app was great while there but my vacation is over and I have repeatedly tried to delete it but I cannot delete it, it just reappears!
  • Apple Watch?

    I cannot download the app onto my Apple Series 5 Apple Watch. Is there a fix?
  • Garbage

    Such a shame - no intuition, very light on features and the ones it does have are useless and unintuitive.
  • Hardly ever works

    Freezes up or repeatedly tells me what I’m looking for is unavailable right now. Tells me to try again later. Three days of attempts to use it and now I’m done trying. Useless app, no more time spent on this

    Developer Response

    Thanks so much for your incredibly helpful feedback. We are currently working on a fix for this issue and are happy to say it will be rolled out in the next app release.

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