Vidanta Resorts User Reviews

Vidanta Resorts
Vidanta Resorts
Servicios Turisticos Exclusivos S.A. de C.V.

Top reviews

Leave a Review Vidanta Resorts
  • Crashes Repeatedly

    Kind of worthless when it crashes before you can functionally use the app.
  • Vedanta Resort App

    Maps are nice until they lock up at a restaurant or other site description with a dead end link and no return -stuck on one page forever! This App is a poor creation by an amateur App developer -I killed it. No longer useful. Locked up on one page. Nice try, but... TOTAL FAIL! *using iPhone 8 plus*
    Show less

    Developer Response

    Dear Guest, We would like to express our sincere appreciation for taking the time to submit a review about your experience with the app. We’re sorry to hear the app had a problem! Your comments are always welcomed and will be used to help us improve app features and functionality. Sincerely, The App Team
  • Such a big help in our stay

    We used the app everyday to check events, make dinner reservations, find activities, etc. super useful. Highly recommend. Great trip and this app really helped.
  • Filter requests

    This app looks great, but some filters would be nice, like filter activities that are free from the ones with additional cost, or at least put a $ sign next to activities that have additional cost. Maybe a filter for the $ on restaurants would be great, i.e. show restaurants that are only $ and not $$ or $$$. Some of the restaurants don’t show a $ rating when viewing the restaurant list. Otherwise, I like that there is an app to start with, and can’t wait for my vacation at the Grande Luxxe!!
    Show less
  • Easy to use & very useful

    Easy app to navigate. Has entire schedule of all the activities throughout the resort so you can plan ahead. Has information regarding all of the restaurants and connects with open table for easy restaurant reservations! Love the app and highly recommend it for all guests
  • Makes accessible a gigantic resort

    This resort is huge! Without this app I would be lost! It has a helpful GPS-guided map, all the restaurant locations, tips on happy hours, special events, etc. At the resort when you walk by an employee they touch their heart. This app is an electronic extension of that spirit.
  • Needs tablet view

    Incredibly useful and necessary. Detailed maps are hard to read on low resolution iPhone app. Needs to support larger resolutions and tablet mode.
  • Very useful

    Just spent a week in Riviera Maya and this app was essential. It made getting around so easy, using the gps function to find the best route. It would be easy to get lost here otherwise (I saw plenty of people wandering around confused by the signs). I used it daily to look for restaurant times and activities. Do yourself a favor and download this before your stay.
    Show less
  • Grand Luxxe, Tower 5, Rm. 8774-3 Jesse & Renee Martinez

    Omar, our conciere, has helped us countless times while we stayed here from Jan. 1-26, 2028. This is our first trip to Mexico and it has been delightful because of the wealth of information Omar has. But if he doesn’t know, he finds out for us through phone calls. He has even helped us with the laundry service which is a very IMPORTANT part of the benefits of staying here.

    Myrna, our housekeeper, along with Erika, and many others whose names we do not know are always happy and cheerful. When they finish, the rooms are shining clean, and tidy with the extra benefit of their creative folding artistry on towels and tissues!

    Juan Rivera, the ceramic-painting artist at the Mayan Palace, REALLY made my stay, Renee, SUPER! I am also an artist of sorts, but Juan is, as some have said, “the Picasso” of Mexico! He is so kind, so helpful, and friendly!

    The aroma that greets us upon entering the foyer of The Grand Luxxe permeates our entire being and makes us feel so comfortably relaxed! Today, we tried to purchase this aroma named, “Green Bamboo”. We finally found it in the plaza! May we suggest that you offer this for sale in EACH of your towers? It would benefit everyone.

    We thank you for a very grand stay! We will never forget your people and your hospitality...
    Show less
  • Use it all the time on my iPhone

    Not sure why other users apps freeze but mine never does. Use it everyday for activities and menus of where we want to eat.

Alternatives to Vidanta Resorts