App wording rude how about thank you for your payment by
I find the wording of this out very rude every month I pay my bill and every month the first thing I see when I open this app is if you don’t pay by your account will be suspended I don’t need to see that first thing when I open this app well aware MetroPCS will catch you right off the first second you don’t pay right when they think you shouldcrap send review no name
Didn’t work App 1 star MetroPCS 4 star
I downloaded the app to view my account info, pay etc. I was not able to access the app due to an error. I am new customer to metro pcs but not to apps or service.
After reading all the complaints about the app I decided to pay directly through website to avoid the in store charges.
From experience with other carriers I usually only do business with “corporate” stores instead of “authorized retailer/seller”. The non corporate store have their own fees and charges, etc plus if you purchase any metro pcs items they may not honor the warranty or exchange due to store being independent authorized reseller and didn’t make the profit off the initial sale.
Service is fair and that is dependent on where you need the service. Some areas only get ATT, or Verizon, Sprint. T-Mobile towers are good if they cover your area.
I like the simple billing and all fees included price and no contract.
I buy my phones unlocked from Apple so I can literally take my phones to any provider Verizon, ATT, Sprint. (ATT and T-Mobile use same technology on phone service so if your phone is unlocked it can be used between those two device by changing SIM card).Jestar irongate
Just as poor as in store
Not only is this app complete crap, but so is the company! When I signed up (mind you I had no phone, or anything & signed up for the free phone to get a job) I was put onto the $30 plan, yet I’m being charged an extra $5 for a service I used one time & have no way of turning off on this app... I’m not willing to go into their stores because the last couple of times I went into the stores I was trying to pay my bill, but instead was charged for “topping up your data.” When I called the store to complain & ask why the heck I had no service the girl who helped me said “you should of spoken clearer.”Jessica Wilkes
I can't never pay my bill
This app never let me pay my bill... I've tried so many times to pay my bill here and it always says sorry we can't process the payment or that my card doesn't work or if I can submit another card.. and then I called for pay my bill and I used the same card and it worked.. I don't know if they do this on propose so they can charge the 2 dollars fee when you pay calling or the 3 dollars when you pay on store, either way is badMariianto
WHAT A SCAM
This app is the only method of directly paying your bill without a 3rd party fee from either paying through a phone call or paying in store. However, it’s so unreliable. I submit my payments and it always comes out as “Sorry!”. I check my bank account and it has withdrawn $50 from my account and takes couple of days to restore. As a company, you should make the effort to update the app and bug fixes for your consumers. Very disappointed and might be forced to pay the 3rd party fee if I have to pay elsewhere.heavymetalomar
Puts your money on hold !
If you don’t want to wait a week to get your money back, DO NOT USE THIS APP !!!! This is the second time I’m going thru this because of using this app, but when I use it to pay my bill, I go to submit it and then it goes to a screen that says it’s not able to process my payment, HOWEVER they still take the money out of your account. I am VERY dissatisfied with this app !! Definitely will be deleting it and making my payments either in-store or on the actual website now. I just spent $120 for no reason today, and won’t be able to get the $60 until the 20th of October.. that’s 7 days away !MXTHRE3_
