Leave a Review RxRefill
VA refill medication delivery
I usually get my mail and my medication from the VA through delivery to the house and usually it comes early or it’s on time not very often that comes a day or two later that’s due to the post office slow down, but I have hardly had any problems with the refill on medication I’ve been having very good luck with that so I thank you very much.Show less76Monz96
Still doesn’t work
This app didn’t work 3 years ago. The VA mailed me fire said it was ready to use. I tried again still doesn’t work. I’m just overall disappointed in the VA unless the veteran is in a hospital. General healthcare just doesn’t work well. We’ve just had to go to a regular ENT because we can’t get in through audiology on his VA issued hearing aids . They cancel 6 mo appointments regularly. The Greenville SC VA is less than desired for us. For general healthcare that is. We have had the same great social worker, Heather, for several years. What an assetShow lessAmie Chumley
Developer Response
We're sorry you are experiencing issues with the app. We will share your review with the product team. If you continue to use the app and issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.VA refill app
The app is very easy to use with a lot of information. Log in is straight forward. I use the app all the time. It is my source of information whenever I need to see a doctor out of the VA system and the question of what meds I’m taking shows up!! Great appAle Rodz 74
Developer Response
We're glad you were satisfied with the app. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.Could be better
With that said VA could combine RX Refill and VA Webbsite into one site so Veterans don’t have to sign in twice,in example sign in to renew Prescriptions and sign out,then sign in again on another website to communicate about some thing else. Sadness.Jimboy2011
Developer Response
Thank you for taking the time to leave us a review. We're sorry you have not had a good experience completing your business on more than one site and thus having to log in more than one time. Thank you for bringing this to our attention. We will share your review with the product team. If you should encounter any issues during sign in, or have any other issues arise, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.Extremely slow updates
I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen. I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled. The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google. There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions.Show lessClean62
Developer Response
We're sorry you are experiencing issues with logging in and what sound like extended loading times and freezing. Thank you for bringing this to our attention. We will share your review with the product team. If these or other issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.Excellent
If you are a veteran , you MUST download this app. This app makes ordering prescriptions much more efficient than showing up to the VA to request them manually or even emailing your doctor for a refill . Don’t hesitate, download now !Leowithambition
Developer Response
We're glad you have been satisfied with the app.Extremely slow updates
I’ve been using this app since it became available, I have had to delete the app and reinstall on numerous occasions. I can’t begin to count the number of times this app has frozen.
I normally receive my medication before the shipping information shows up on the app. Many times I have to call the pharmacy to find out if my medication has been shipped or even been filled.
The length of time it takes just to get signed in is stunning. I have actually went out of the app to sign in on google.
There are prescriptions still on the app that have been expired or were only for one prescription as well as medication I have not used for years, yet they continue to show up, it makes it difficult to keep track of current prescriptions.Show lessDeveloper Response
We're sorry you are experiencing issues with logging in and what sound like extended loading times and freezing. Thank you for bringing this to our attention. We will share your review with the product team. If these or other issues continue, please contact the Mobile Solutions / Health Resource Center Help Desk at 877-470-5947 for assistance. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.If it wasn’t broke…
Adding another layer to provide “convenience” isn’t as helpful as whoever dictated this app thinks. It worked fine having to go to the website, it also was easier when you only had to call and listen to that way too long and drawn out Steve Wright sounding dorky voice prompt. But, as usual, vets are being separated from customer service. I’d give it zero stars if I could.Show lessOdogmuzak
Developer Response
We're sorry you had a negative experience with the app, and thank you for sharing your thoughts. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.Review of my service
My VA pharmacy has been a real plus to my health services provided to me. My medicine and insulin supplies are always on time and complete. I can always get what I need when I need it. Plus I have a individual team pharmacist who is aware of my current condition and my medical plan for my future health. I am very happy with the medical team providing me medical services.Show lessDr. Rah
Developer Response
We are pleased to know you are having success. Please also be aware that Rx Refill is transitioning into VA Health & Benefits app, which can be downloaded today to help you manage your prescriptions.Too many login steps
This app is a great idea however every single time I have to login it never works the first time. I constantly have issues getting to the point of actually refilling my prescriptions. I’d rather just wait at the VA for 45 minutes than pull my hair out trying to use this app. It needs to be easier to get to the end result of filling my prescription. I am pretty savvy with electronics I can’t imagine an older veteran and the struggle they would have using this app. Nice try but needs a new process to really be helpful.Show lesstgaudette21
