Leave a Review RxRefill
The app look’s convenient and promising but I can’t get the password to take or remain valid.
The app look’s convenient and promising but I can’t get past setting up a password to be able to log on and use the same password in the future. No impact, no idea why this is confusing and constantly a problem with the VA apps and passwords to use the apps.Badger 10
Developer Response
We're sorry you have had difficulty with setting up the app. Please be aware that the Rx Refill app is transitioning into the VA Health & Benefits app, which you can download and use today to manage your prescriptions. It also has enhanced login options that might be of use for you.Awesome app
, I’ve been going to the VA for over three decades. I just got this app within the last 8 to 10 years and it is really nice. I can send a message over to anyone, my doctor, my dentist, and physical therapy, etc. I highly recommend this app if you go to the VA!Aaron 8541
Developer Response
We're glad you have had success with the app. Please be aware that the Rx Refill app is transitioning into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Thank you for all you do. It’s very much appreciated.
Thank youbob167205
VA Prescriptions
The VA prescription app is very easy to use and my meds arrive quickly. I can also have them delivered to different addresses when I spend time at different locations.Rumble200
Developer Response
We're glad you have had success with the app.Difficult
This app is difficult to use. It tells you too many times that you have put in the wrong information. Also, when it comes to connecting through, might that help video is very difficult. Need to make this app a little bit simpler, because some of us vets don’t have the patience. It’s frustrating, it’s nerve wrecking, trying to figure it out.Show lessLL2MF
Developer Response
We're sorry you have had difficulty using the app and inputting information. Please be aware that the app is moving to VA Health & Benefits, which you can download and use today to manage your prescriptions.New and Needs improvements
I found meds to refill. It was hard to read name of medications due to overlapping text. I’m using an iPhone 13 with latest updates.BobOregon
Developer Response
We're sorry you had difficulty reading the names of medications on your display. Please be aware that the app is moving to VA Health & Benefits, which you can download and use today to manage your prescriptions.Continuously signing in
Would be nice to use the app if I didn’t have to login to DS Connect, Authentication, multiple text messages and then have to do it over and over in a continuous loop. I get a glimpse of the app but that’s it. Make this easier for veterans to login and get the refill they need.mike 23452
Developer Response
We're sorry you have had difficulty logging in. Please be aware that the app is moving to VA Health & Benefits, which you can download and use today to manage your prescriptions. The app also has enhanced login features that may be of use for you.VA continues to fail Veterans
The VA continues to allow red tape and politics far outweigh any concern they actually have for Veterans.
The various apps frequently do not work. People cannot get their prescribed medications, including mental health medication which they rely on for minor things, like not having suicidal ideations.
While there are a few VA employees that seem to care about veterans and actually want to help, the VA as an organization fails veterans so consistently, that it is a benchmark of humor and US failed bureaucracy. The VA systematically provides substandard care and poor services to a point that would inspire litigation if they were a private organization that could be held to any amount of accountability.
My experience with the VA is the reason I, as a Veteran, highly advise younger generations to stay away from the military, because they will not be cared for and no actual help will be provided, even for service-connected injuries the USG admits responsibility for which will negatively affect the rest of your life. You’re on you’re own because the VA cares more about broken compliance and red tape than they ever have about any serviceman.Show lessUncle Sam’s Misguided Child
Pharmacy
This doesn’t work at all! It doesn’t pull up any prescriptions for me at all! The RX app doesn’t have any of my medication on it that can be refilled. I can’t send and receive messages on the new app and tell someone from there send me a message first. My primary care physician is not even on that app. It is very difficult to look up medical history and to refill medication and to send and receive messages. I can hardly do it at all. The L app was very easy to use. It’s a shame you switched. Please fix this somehow. You have made it so difficult to get my medication and to talk to my doctor that it’s a tragedy.Show lesskewlpuppy
Developer Response
We're sorry you have had difficulty locating prescriptions you were expecting in the app. We recommend reaching out directly to your provider or to the pharmacy listed on your prescription for assistance if this is interfering with delivery. Please also be aware that Rx Refill is transitioning to the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Above and beyond
Thank you for being there for us veterans. Always courteous and respectful and ever so kind. I have only great experiences. As you can tell I don’t write these very often. Thank you again, a 100% erAndy Turnauer
Developer Response
We are glad you have had success with the app. Please be aware that Rx Refill is moving to the VA Health & Benefits app, which you can download and use today for managing your prescriptions.
