RxRefill User Reviews

RxRefill
RxRefill
US Department of Veterans Affairs (VA)

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  • Staff does a SUPER JOB

    I get my Meds on time and delivery is right to our mail room in our condo
    building! Just how more relaxing is
    It not to fight traffic/weather just go
    to elevator rid down Meds are there!
  • Health Vets

    Rx my health vet’s has been a great help to me! I’m older now and less independent and now is the best time for using our technology. My time working and the service time volunteering through the years is now slowing.
    Thank you for keeping my meds coming.
    L.E.Wolfe
  • Refill prescription

    Love being able to see a list of available prescriptions and being able to fill them with a push of a button!!!! This is an awesome system!
  • Absolutely impossible to use

    This app is absolutely impossible to use. We have three generations of people helping to get this app figured out. Two generations highly computer/technology literate. Still impossible. How do they imagine an elderly not-so-computer literate veteran to use this independently? Garbage. Avoid the app at all cost. Stick with the antiquated automated call in system. Save yourself the hours of frustration.
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  • Great

    I hear a lot of complaints, all from the past. Currently it’s awesome. It’s easy to see what you need and easily orders. Even track on the mail is available. Good job!
  • Works great if you aren’t concerned with timeliness

    The app has been improved a great deal for user-friendliness; it looks nice, connects securely, provides all of the info as advertised, and lets you fill and track your prescriptions right from the app.

    The one HUGE, for me, problem with the app, is that there seems to be some kind of lag or bottleneck in between my requesting a full, and then actually shipping it. It’s more fiddly, but far quicker to go through the myhealthevet website. Going through this app is like the old days, where maybe you get your meds within the next week or so... or maybe you get it a couple weeks out. I ditched it after trying it out in 2019 because of this problem, and thought I’d give it a go again; the improvement is hit-or-miss, and I’ve got an Rx that can’t have skipped doses.

    In conclusion it’s a great app, but seems to suffer from poor integration to the dispensary infrastructure, so I’d only recommend it for nonessential meds, unless you are good about setting a reminder to request the next refill ten days after a fill has been completed. A fill won’t be processed before it is supposed to be, but the system will at least accept and queue a fill request ten days after the preceding fill has been completed and shipped out. I’m not particularly adept at staying on top of that sort of thing, though, so if you’re like me, best return to filling directly, via the website.
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  • Works as promised

    Not sure what’s happening to others. It’s been working good for me as of 12 Aug. It’s much easier than going through the never-ending phone tree from hell that is the VA’s automated system. It’s also more user-friendly than the myHealth e-vet website!
  • Very Convenient

    Very convenient and easy to use. I have an iPhone and the app keeps me logged in. If the app gives you an error message, power down your phone to fully process the app. I did that and haven’t had any issues since.
  • Server Not Responding

    So did the contract for developing this app go to the lowest bidder like everything else in the government!? Literally just downloaded and it is not working because the third party server is down. I feel like I’m on U-S-A j-o-b-s, it amazes me that veteran’s programs are awarded to the lowest bidder. Or at least that’s what it seems like. I never knew about this app till today and actually thought it was new, because then I would expect some bugs/glitches but this has been out since 2018! I would not recommend downloading this ever or at least until they can get this fixed and show some consistency in it working.
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  • Defunct

    App is still not working worked before but now is broken. No choice but to make the rating a 1. Cannot visit VA and app used to make much convenience for myself and many other Veterans.

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