Leave a Review RxRefill
Review of my healthcare
I have been very satisfied with all facets of the V A healthcare. Our local healthcare facility has taken care of me very well since I have been a Va patient. Thanks to everyone that has been a part of my healthcare. I really appreciate it!Care+
Developer Response
We're glad that you are satisfied with your experience.On line prescription ordering
Great service. I have to drive to Wilkes-Barre to pick up my medicine. Usually come to my mail box in a day or two.John J. Jr.
Developer Response
Thank you for your feedback, we're glad you had success with the app. Please be aware that Rx Refill is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Insulin need help!
The past 6 months I have run out of insulin after ordering same.
I have drive 55 miles to pick it up or I have gone without the insulin. I am told that the insulin comes automatically. I order new insulin when I revive the new batch.
Over all the VA is truly wonderful.Marmaduke!
Developer Response
We're sorry you have had difficulty with running out of medication. We recommend reaching out directly to your provider or to the pharmacy listed on the prescription if you ever experience interruptions or delays, to ensure that you do not run out. Also please be aware that the Rx Refill app is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Still not user friendly
Va sends you an e mail telling you that a prescription is heading your way. But you have to dig to find out what was filledtimcoyne
Thank you
Thank you for taking care of us, thank you for doing the best you can from keeping our VA’s clean to our leaders for coming together. We can be a handful sometimes but we are all trying to do our best,
A grateful American son.jonesnbones
Developer Response
Thank you for sharing your thoughts and encouragement with us. Please be aware that the Rx Refill app is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Better
This is better than the way it was done before!!ROMALICE
Developer Response
We're glad that you have had a positive experience. Please be aware that the Rx Refill app is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Easy
Easy to see active prescriptions and order refills. I’ve been using this for several years and am very happy with how smoothly it works.Travlin Coastie
Developer Response
We're glad that you have had success with the app. Please be aware that the Rx Refill app is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.MFA and 2FA
Already sent complaints to the VA at my hospital business section.
RX refills on this app May only work once the proper email has been authenticated!
BUT, looks like the IT department did not verify the original email versus the MFA second stage of the 2FA which is the MFA.
Meaning someone did not enter the proper email address by a second step authentication during initial verification process for the next stage MFA.
Instead we have an email that is in error of the original email address.
OR someone changed it to a dyslexic skip of a single letter that the system cannot verify, only reject.
Please correct or pass this message to the geniuses that can confirm this message!
Not too difficult just look at email address from start to finish or ask for a non circular authentication process to help users change the access!
Nelson HShow lessBing and Nelson
Developer Response
Thank you for your feedback, and we're sorry that you had this negative experience with login/authentication loops in the app. We will share your insight with the product team. Please be aware that the Rx Refill app is going away. It is moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.Login
It’s a pain to sign in every time. I log in every couple months for my prescription refills and every time something has changed with login procedures. So I spend 30 minutes or longer reauthenticating, setting new passwords, etc. Do you realize that it’s stuff like this that frustrates veterans the most? This falls into the big category of ways the VA makes it difficult for us. And when you’re talking about people with PTSD and other mental health issues, and then y’all can’t do a simple thing like make it consistent and simple for how to get their prescriptions refilled….Think about that.Show lessVA Frustrated
Developer Response
We're sorry you experienced difficulty logging in. Please be aware that the Rx Refill app is moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions. The app also has enhanced login options that may be useful for you.VA Rx Refill app
We were told in September ‘23 that we would HAVE to use this app exclusively to refill all of our prescriptions. It is to laugh.
It’s for refills only, yet a complete inventory of current prescriptions does NOT pull up in the app, requiring the veteran to use the old standard “MyHealtheVet” site.
MyHealtheVet has enough of its own problems (and isn’t even an app), but this app is about as useless as a third broken leg.
I’ll go back and check it out once a month to check for possible improvements, but I’m not expecting anything. The app developer should really consider a hard reboot.Show lessJim Isham
Developer Response
We're sorry you had difficulty managing your prescriptions with Rx Refill. Please be aware that the Rx Refill app is going away and moving into the VA Health & Benefits app, which you can download and use today to manage your prescriptions.
