Leave a Review UCSF Eureka Research
App doesn’t work after update
I was part of a study and after the update I can no longer log in. I even tried forget password and it doesn’t recognize my email. I tried creating a new account and I get an error message. Everything was working great before the update. I’m so disappointed. The text reminders I keep getting for my study are annoying now because I have no way to log in!Show lesscupcakecut1e
Developer Response
Hello! Thank you for your participation. Sorry for the inconvenience. Please uninstall the app and reinstall it. Then you will be able to login with your prior credentials .Great Idea But Needs Support
I really like the idea of this app and look forward to being able to possibly help out.
However there is now a bug, that causes the app to crash when you try to update basic information, an example of which would be updating your weight information triggers the app the crash.RayCanada
Not for Aussies
App is available in Australia but you can't sign up for anything.faeboy
App not working
Worked first time I used it. After that could not log in or change password. Also was draining my battery daily seemed to be on all day. Finally deleted app.tamesmd
Cannot add a UK number
Cannot add a UK number even if you leave off the zero it says it’s an invalid number?
Why did they not test this.Romesa
Not working
The app worked fine until the latest update. Now it won’t log me in nor can I reset my password.Redsoxrule0407
Hopeless
Just downloaded the app, entered my name, date of birth, but it’s not accepting my mobile phone number. It’s so crazy. That means I can’t use the appJaybrum07
Runs smooth, works great
Recently uploaded this to my iPhone7 and it is working great. Pics up right where I left off, no troubles opening or closing. I was able to complete tasks smoothly. Only glitch I found was not being able to update my address but that’s not something I really need to have done.JBfdz
Developer Response
Thanks for your review. We are glad you had a positive experience with us. We'd like to look into that issue with updating your address. If you can reach out to us at coordinator@eurekaplatform.org, we'd like look into it.
