Leave a Review ASPCA Pet Health Insurance
Error when submitting
I’ve tried to submit a claim countless times since yesterday while I’m in the process of moving and don’t have the time to keep doing this. I get to the very end after uploading photos and submitting all information. After hitting submit, it takes about 45 seconds to tell me there is an error and to contact support. Please fix.Show lessHulia71
Claims
Every time I submit a claim since the update it states there is an error and to contact support. I have multiple times and their response is that I need to update their app. ASPCA needs to fix their appCheif boom boom
Never returned any of my messages
Since I signed up I was never able to login how do you shoes from the start left three voicemails never got a return call horrible company!!!JonJusJon
App keeps force stopping
Just downloaded the app and im trying to put in information and it keeps closing really inconvenientJayson Willy
Amazing coverage
My dog is sensitive to environmental allergies and unfortunately very allergic ti bee stings. Each time this insurance has come through for us. Not to mention the customer service department’s willingness to help and answer all my questions is above and beyond . The app is super user friendly and not complicated at all. Absolutely recommend this insurance and this app!Show lessLaura4555
Long time member
I didn’t read other reviews because I have had all of my pets insured with ASPCA. If you want the best you might pay a little more. I put a claim in and usually it’s in my account in 7 days, and the yearly wellness check up is covered.
I owe them a huge thank you. In 2015 my best friend who was with me 10yrs died suddenly in my arms, my sister died only 3 months before. I called ASPCA to find out how he was covered I loved him so much I didn’t want to just throw him in the ground. Long story short they took care of everything and paid for almost all of his cremation, and his little urn was free. After I didn’t know they have free of charge Grief Counselors who helped me deal with my loss and they called daily until I felt I didn’t need them any more.
So just that was worth every penny they really care.
BrendaShow lessbrentruzzi
So far so good
This pet insurance has been a good value for the coverage of insurance. So far I have not had to use this app for any reason other than checking and reviewing my policy. I see a lot of negative reviews about this app. Hopefully if there are problems with this app it will be resolved before I actually have to submit any claims, otherwise I will have to change insurance companies if this app is substandard.Show lessSerrani
CANT SUBMIT CLAIMS ANYMORE
I can no longer submit claims to the insurance company. The screen freezes when I hit submit like it is going through, but never submits. No errors, just nothing happens. I need to be able to submit claims!KSO327
Helpful on some things but I can’t pay from it
Every time I try to pay my bill it says there’s an error in the system. :(Kcderpwow
Not working
Immediately crashes when logging inollie867543
