Leave a Review Alder Security
Glitches all the time
Had the Alder wireless cameras for 2years. For one they have a very small range so better hope you have either extremely good wifi or a super small house. The app itself glitches all the time. I have to close my app out like 5 times before i can actually get my camera pulled up to see live view. Just because of the app alone I wouldn’t buy Alder againShow lessMJWH98
Great service but terrible app
The people I set up the service with were nice, they were helpful with me setting up my account, but the app hasn't let me log in since the first day I had this service, which is really disappointing. I was afriad I was the only one having issues but unfortunately not . I hope they update the app soon but seeing as they haven't updated in a year there's no chance I'll be using it. I JUST reset my password and logged into the website just fine so it's definitely the app. Oh well.Show lessAllTheseNicknamesAreTakrn????
Help
Engineers need to review this app. Specially, for the iPhones. There seems to be an issue where even if the system is disarmed and all doors are closed. The app says the door is open or sensor is open but in reality everything is normal there is some glitches in this app that need to be fixed. Because when you arm, the alarm is telling you to bypass those sensors but they’re really fine.Show lessAnthony-23!
Disappointed
I’ve had the security cameras for over a year now and one no longer works. The cameras don’t catch everything they should. Had police chase someone through my yard, right past the cameras and it didn’t catch any of it. Doorbell camera stopped working and was on the phone with their service people to get it up and working. Was on my cellphone so long it died and the doorbell camera still not working. Sadly I’m stuck with them for another 3.5 years. I wouldn’t recommend them. App is no better, needs updating/ fixes.Show lessA.J. too
DO NOT SIGN UP WITH THEM
A big fraud !!! They give you good prices but you will sign up for a 60-month contract for a service/ system that don’t work. The app is so slow and don’t even let you know when someone is right in front of the house/camera/door; like come on what’s the point? I went back and forth with the customer service because the guy who signed me up promised to send me sensors for all the entrees and exits (windows and doors) but only sent half. Now, customer service is telling me that I need to pay for the rest smh. I hope they do better.Show lessGkikwika
Notification
Notification will not clear off!TDNelson85
Terrible
The app does not let you see anything once you ever get on. The app will not let me sign on now I deleted it several times, and re added the app, but it still won’t work. No one ever calls you about anything with this company. I’m not impressed, it worked when I first got it installed, but it won’t let me on the website at all. TerribleShow lessLadde
Horrible App, horrible company
This app is trash and doesn’t work. I’ve had to install/uninstall constantly, and it gives me an error message where I can’t even log in or view it. Alder is a terrible company, and I wish I never dealt with them.SCF - Nika
Trash
I hate I even had to give it a star! This is the worst app ever don’t depend on it to secure your home at allbcole287
Scam
Just let you signed an unnecessary contract for 5 yso@&$
