Leave a Review SRP M
Minor problem already
A little new to this box. Right now my only complaint is that the days that it supposed to last does not match what the meter says. I have not had it to send me notifications yet since it’s only been 2 daysjamiedp22
Srp are scammers
So many extra and hidden fees. SRP ARE SCAMMERS PERIOD.1s5soleia
Awesome App
This is a pretty cool app I can’t complain it shows everything. I just wish it had a refresh button to get new status updates instead of restarting the app all the time. This would be also great if they can have an apple wallet add on or widget for faster service but Overall great app!!!Carlos Aldava
Love it
At first I hated it. But they have fixed bugs. Reminds me when low & now shows the credit instantly. Before it took a couple days and you had no idea if it went through. Highly recommend this app now.no fraud support
PLEASE FIX
I love the app BUT it is no longer sending notifications that power is low. This is posing a problem. Although I’ve started to put it on my calendar to check it, what’s the point of the app if I have to do that?
Also it would up d be nice if the app would allow credit card payments instead of going online.
Please fix if possible.Show lessPhoenix Mc
Not getting Notifications
Very disappointed in this SRP app, have used it for years and never had a problem with getting notified when power is low, now for the past year (with the app up to date) I’m never getting notified at all that power is low! Having my power turn off randomly because of it. My phone is checked and all notifications are turned on and loud yet still not one warning! Get this fixed ASAPShow lessMonet Campos
Never Had an Issue in my 5 Years of Usage
I know some people complain about this app and the device. But I’ve yet to have had an issue. From running to a store to put money in the card, and now using the app. They don’t shut off your power between 8pm and 8am even if your balance hits $0. It’s super easy to refill on the app. The machine sends a warning beep that will
Cut into your dreams as you nap during the day and the app sends off a trigger of notifications and emails to warn you when you have 3-2-1 days left and down to Your last 10$ of balance. It’s great!Show less(Humberto)
Developer Response
Thank you for sharing your positive feedback!Crashes when I sign in
When I first got the app it was working great, after about 2 months it just crashed whenever I tried to open the app. I uninstalled and reinstalled and again would be fine up until the point i signed in. Entered my password and crashed. It’s a really convenient app and would like to see this fixed._CallMeNighthawk
Developer Response
Are you still experiencing this issue? Please give us a call at (602) 236-8888 and we'd be happy to help troubleshoot.App Notifications
My power just randomly shut off without warning me of low credit. Normally, I would get notified if I have less than 2 days (which I prefer $10 & under), but it was better than nothing (and other machines always beeped, mine doesn’t). I just checked a few days ago & had plenty of credit and was going to check within 2 days, then while napping out, my power shut off. I thought it was my complex, like other constant issues, ended up being on my end. I know it’s been hot outside & the AC runs more, but in the last 3 yrs of this place, my credit has never drained like that. Real disappointed SRP hasn’t fixed this issue for mobile alerts. Luckily, I didn’t have to call & was able to have it turned back on after a few mins of waiting.Show lessrshafx90
TERRIBLE
Hopefully you don’t get stuck in your house while it’s extremely hot and can’t open the faulty app to purchase power, called SRP and wait times are over an hour. It’s over 100 degrees there isn’t time to deal with waiting hours to purchase powerTashaaaaaaapodaca
