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Notifications don’t work
The push notifications never workMister 33
Only thing I hate
Hate how it takes 3-5 days to process in my account, my other bills kick in and it overdrafts my account because it doesn’t process right awayCharley0696
Terrible
Seems like a cool app would recommend staying with the regular in store kiosk in account that the app isn’t always valid in price for your meter, also got no notifications on a payment being dropped and then being charged for said drop.dmmmmm00001111
It’s ok
Doesn’t show current credit and won’t let me pay online. It only says “find location “ I don’t want to go to the store, that’s why I got the app!veronica35917
Not so great.
The application informs me I still have money on my account. BOOM! Lights out. I log in to pay and it still shows a balance. Now to reset everything in my home. There is a gap of communication from what is actually on the meter to the application. Notifications are on. Yet those come in late. Love the convenience. Yet hate that I have to reset my clocks every now and than. Thank you.Show lessDanihart25
Works very well, but needs an update.
The app overall works well for its intended purpose. The other reviews are complaining about account specific problems that are unrelated to the app.
1. Not being able to buy credit is usually due to a bounced debit from the bank thus requiring a cash payment at a machine.
2. Credit not pushing to the machine is usually because they haven’t checked the box to allow it automatically. It’s a safety feature.
Only problems I have are these...
1. Debit take way too long to deduct from the bank. Can take almost a week, sometimes more. Should have a pending payments screen or something and from which bank account.
2. The current credit should be updated on the app more frequently.
Other than that the app works quite well.Show lessDisappointment sadly
Cannot push credit to meter from app
Not sure whyevelynnmimi
Convenient... and not so much
I love being able to pay from my phone, and I appreciate the alerts I receive. But they are not accurate!! I still had 9.13 according to my app, but my home box read 0.03... not good. Also, a payment takes at least four days to come out if my checking account. Please update!! A real time reading of your power would be so much better!!Show lesshaldenangel
Convenient, but problematic.
My BIGGEST complaint about this app, is that it could take anywhere between 3 and 5 days before your bank account has any clue about your charge. My apartment is using ~$10/day during the peak of summer, so I throw $50 at a time on. Almost a week later, I mistakenly assumed it was already drafted from my account when it wasn’t and overdrafted my account. Its not the first time either. Please make this quicker on charges so I don’t have to make each payment a personal investigation.Show lessPghpunkid
Glitch
There’s a glitch when opening the app that the screen keeps flipping over to the login and signup screen without stopping.ssjskksksksks
