Great, Highly Recommended!
Most American Cities do not built transit systems if their cities have less than a certain population but RTD has impressed me! The system is really reliable and easy to use! But the thing that bugs me the most is 1st, The low ridership and 2nd, The Free MetroRide. The Free MetroRide should be re-opened once again because Covid-19 is over so it would make more sense if opened again. The 3rd problem, is how the H line doesn’t terminate at Aurora Metro Ctr. Station or Peoria. But it doesn’t bother me that much! I would highly recommend using RTD, it’s very cheap after the 2024 price changes and how it’s free to anyone 19 or under until September 2024.
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Great, Highly Recommended!
Most American Cities do not built transit systems if their cities have less than 5 Million people but RTD has impressed me! The system is really reliable and easy to use! But the thing that bugs me the most is 1st, The low ridership and 2nd, The Free MetroRide. The Free MetroRide should be re-opened once again because Covid-19 is over so it would make more sense if opened again. The 3rd problem, is how the H line doesn’t terminate at Aurora Metro Ctr. Station or Peoria. But it doesn’t bother me that much! I would highly recommend using RTD, it’s very cheap after the 2024 price changes and how it’s free to anyone 19 or under until September 2024.
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Great, Highly Recommended!
Most American Cities do not built transit systems if their cities have less than 5 Million but RTD has impressed me! The system is really reliable and easy to use! But the thing that bugs me the most is 1st, The low ridership and 2nd, The Free MetroRide. The Free MetroRide should be re-opened once again because Covid-19 is over so it would make more sense if opened again. The 3rd problem, is how the H line doesn’t terminate at Aurora Metro Ctr. Station or Peoria. But it doesn’t bother me that much! I would highly recommend using RTD, it’s very cheap after the 2024 price changes and how it’s free to anyone 19 or under.
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Deceptive title -
My ride Card system was GREAT! But rtd dropped It - mostly because their website was/still is problematic. I reported specific problems often. But NOTHING was ever improved. I think RTD workers just got tired of the phone calls - mine were numerous. I have VERY LITTLE HOPE for a new MyRide system. UX expert viewing your system for YEARS. Bad grades, RTD. Shameful for high-tech Denver!
Glad I read the other review - not connected to Apple Wallet? That’s crazy. Talked to customer Service in Union Station about MyRide returning. Basically they lied to me about it. Said I could add funds in app. BUT this is just mobile ticket for every ride. Fuhgeddaboutit.
Glad I read the other review - not connected to Apple Wallet? That’s crazy. Talked to customer Service in Union Station about MyRide returning. Basically they lied to me about it. Said I could add funds in app. BUT this is just mobile ticket for every ride. Fuhgeddaboutit.
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Apple Wallet Support
It would be so much easier to use my phone with RTD if Apple Wallet’s Transit Card feature was supported, similar to Chicago’s Ventra and the Bay’s Clipper card. It’s extremely common for my phone’s battery to die before I get home, a scenario that would leave me stranded if I didn’t have the physical MyRide card. Apple Wallet can store these transit cards in a specialized way that allows the phone to be scanned even after the battery has died. This would be an extremely helpful addition to the app that would make it far, far, far more usable. Please consider it!
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Great App! Would love to upload employee badge
This is a great app! Very convenient, especially for purchases.
For any users with a badge (Ex: college students, RTD employees), it would be wonderfully useful if we could upload our badge to our account. It would be extremely convenient to have our badge on our phone rather than worrying about losing our badge/ID.
For any users with a badge (Ex: college students, RTD employees), it would be wonderfully useful if we could upload our badge to our account. It would be extremely convenient to have our badge on our phone rather than worrying about losing our badge/ID.
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Gets the job done
Do not be afraid! I’m not sure why there is such an army of critics. The app is the same platform used in Boston and many other cities and it works great! I have a feeling many of these 1 star reviews are user error + venting about general grievances related to Denver regional transport. I can’t speak for Denver transit but I can say this app gets the job done.
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System Rating
The app is not one star by itself, but rather the RTD system as a whole. The app is absolutely useless if the system it links to is useless. So, why is it useless? Well, I live in a suburb and there is a single bus stop near my place. On weekends I have a few departures on Saturday and nothing at all on Sunday. Nothing! Even on Saturday the buses run two hours apart! And not even the whole day! It’s absolutely bonkers for a metro area with around 3,000,000 people! I can drive around on (free!!) highways and roads absolutely everywhere here, right up to my door, but I can’t get anywhere with public transit without walking 45 minutes to another stop. I don’t know if they’re just severely underfunded, think transit is just a fun game people do when they’re bored, or if they look down on people who use it. As it stands, it’s so bad I’m not going to stick around Denver for longer than necessary.
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Payment Errors
You’re able to “add funds” and use them at a later time. However, we had added funds and where not allowed to use them. We put $18 dollars onto the app. When going to buy tickets the charge was for over $18. Because of this, we had to use a card payment. Never got to use the funds we already put onto the account. Also, we had to add funds to create an account in the first place. Felt like we got scammed.
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Totally useless since "upgrade"
I was always able to use my credit card to buy tickets on the app until the app was"upgraded." Now it doesn't proceed any farther than letting me enter my credit card information. It freezes and doesn't permit me to complete the purchase. I've uninstalled and reinstalled any times and that doesn't solve the problem.
I'm using IOS 16.3.1 and this the only app that doesn't work. Not a good look for a major transit system.
I'm using IOS 16.3.1 and this the only app that doesn't work. Not a good look for a major transit system.
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