RTD MyRide User Reviews

RTD MyRide
RTD MyRide
Regional Transportation District

Top reviews

does exactly what it says it will do

I am a blind person and needed to buy a quick ticket after I had lost my pass. Very surprised by how accessible this App is. Well done!

This application is worthless please advise RTD riders of iPhone issues.

I was advised by an RTD supervisor to reload the RTD ticket application. I did this after being denied service on two busses while on the phone with the RTD supervisor. The application then changed my password and says that an email was sent with the new password. I did this 5 times. No email was sent to my email address. Yes I did check spam trash primary etcetera etcetera. I was one hour late for work. Still attempting to correct issues with the applications for my ride home, this is still not corrected, nor have I received and email from RTD to correct my password reset. Please provide a link for reimbursement of ticket purchase.
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Please let us buy one-way tickets

I can pretty regularly get a ride home from work but it always feels like I wasted money when I do because there's no option to buy a one-way ticket.

Apple Pay

Please add ability to purchase tickets with Apple Pay so we do t have to enter credit card information on the go.

Needs a lot of work

If you’re using this for the A line, this app does not support Apple Wallet. Which means you will need to have your phone ready to show when the ticket person comes (and open up the RTD app). Additionally, they don’t want to see the barcode for some reason, only the time flashing. The agent said their scanners can’t even read the bar codes from the app oddly enough.

Unless there is a line at the machines (which I’ve never seen) I’m not sure this offers more than a paper ticket. A paper ticket I can rest on the seat so I don’t have to fumble finding my phone. And they usually check the ticket multiple times.

Update: I was double billed $9.00 for the A line despite it only showing one ticket in the app.

This app is atrocious.
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Needs Apple Wallet support for student pass!

I commute daily using RTD buses from my home to school and it would be excellent if I could just add my student pass to my apple wallet and pull it up whenever I get on the bus without having to bring my card every single time. I sometimes go to the gym and bringing my wallet with me is problematic. I don’t see why this is not an option yet, given that the card already uses NFC.
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Excellent!

Fantastic app! Glad this is finally live! It’s going to be so convenient using this in the future!

Three things I’d like to have:
1 Apple Pay
2 A light rail map without having to open a browser
3 It should be quicker to decide if you need a local or regional ticket... instead of having to figure out if you need 1-2 zones or more, maybe select where you’re starting and where you’re going, and have the app select the correct ticket for you.

Keep up the good work!
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Easier than “Statica” made it out to be

I downloaded the app, chose to purchase a day pass(at a student discount rate), was able to chose when to activate the pass, had the choice of whether to save my cc or not, and easily activated the pass later with no problems. May have taken 5 min or less to do all this and the app never made me purchase anything or save a credit card. Nice going RTD, I am surprised. I am not sure what Statica did wrong with her setup but the app does not behave as she stated in her review.
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Response from developer

Thank you for the feedback!

Easy to use, but where is the one way fair

I like using the app and it is pretty easy to use. I was hoping that the one way fairs would show up with the update, but they did not.

Needs improvement

When there’s a new version of the app, a scary-looking WARNING dialog is thrown up. This should really just be an informational message. When you choose to update immediately, the app takes you to the iTunes Store, not the App Store.

This app should allow you to use Apple Pay, instead of relying on a stored credit card.
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