Awful - don’t bother
If I could give 0 stars I would. On the face of it the Ethiopian Airlines app offers cheaper flights and easy access to the Sheba Miles programme. But Flight bookings fail time and again. I have now been charged cancellation fees for tickets that never completed on the app and for which I never received a confirmation email. The ET call centre don’t understand how the app works and refuse to waive cancellation fees even when it is their own app that failed. The app constantly crashes and the Sheba Miles page won’t recognise flights. Absolute rubbish - don’t bother
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Awful. Doesn’t work
Can’t actually manage bookings. If you want a perpetual spinning wheel to nowhere this is the app for you! Not useful at all... can’t do anything with this app (at least in the U.S.)
Very unreliable (can’t trust it) | Bad customer service
Yes the app works, you can book and checking online, the issue starts when you take your online boarding pass and get on the plane. This one time the flight attendant told us this flight is open seat and they can’t take our online boarding pass. They literally told us to “find a place & seat 😳”. The flight has turned first come first take, even tho we pick a seat using the app. So this kind of unreliable and inconsistent service will make this app useless.
If I have to go to the checkin place and take a physical boarding pass why would I need the app.
If I have to go to the checkin place and take a physical boarding pass why would I need the app.
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Garbage
App is slow and crashes or times out constantly. I’d recommend fixing the app before pushing it incessantly while onboard Ethiopian flights. The only reason I’m giving it even one star is that between the buggy app and janky website, I was able to check in successfully for my flight (even if it took 30 minutes.) If Ethiopian is serious about competing with world-class carriers, they need a functional app and website.
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Not reliable, even when the app seems to work...
I checked in online through the app and despite having received a boarding pass, once I arrived at the airport the boarding pass was not accepted and I was lucky to still get the last (!!) seat on the flight about 5 minutes before checkin closed. Most of the times the app does not work at all. On top of this, online check-in via the website also does not work, and when you call them they cannot do anything for you either... Especially for long, intercontinental flights this is getting incredibly frustrating. Ethiopian really needs to improve their services!
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My First ever review in Appstore
Why is everybody giving this app 1 star and the total rating is 3.3? Lol
Anyways it’s not bad! It works like a charm for me so I’m gonna give it 4 star just incase if I complain in the future lol
Anyways it’s not bad! It works like a charm for me so I’m gonna give it 4 star just incase if I complain in the future lol
Work in progress
This app needs a lot of work: it consistently crashes and doesn’t have flight reservation information. The prompts are also confusing as they suggest you will have to delete what you’ve just done such as a seat assignment selection when you’re trying to go back to the home screen.
Terrible app
The worse app. Doesn’t load the flight. Keeps crashing. Error message of can’t connect to server every time. So frustrated using this app as well as the site.
Needs a lot of work
I didn’t want to be the guy that does this but I couldn’t just let this one go. The app needs a lot of work to be user friendly. It does not work if you have a connecting flight from another airlines. The check in option doesn’t function half the time unless you are traveling from Ethiopia and even then .... . The QA team that tested and the dev team that built it need to go back and redo a few things, like the whole app.
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App keeps on crashing
In ios app keeps of crashing Force Closing maybe after the update
