Leave a Review Lorex (previously Lorex Home)
Impressive, but…
Enjoy the high quality video. The app is,a bit difficult to learn but probably come with the territory of a full featured monitoring system. Would be nice if you set default view. Not sure why you have to rotate the screen every time to get to good view of cameras. The biggest deficiency is that you can’t access from multiple mobile devices without have to disconnect from one to reregister on current device. Should be able to have constant access on iphone and iPad at same time!
The PC interface is extremely difficult to get to work!Show lessChmRater
After Update
Since latest update, it’s all crashing while it’s playback. What’s the point of updating?Bhas boba
Met expectations+
I got my app, hub, 4 cameras and wifi successfully installed and running within an hour. Fine tuned next couple days, and have had it up and running for 3 months now, no issues. I needed some tech support helping me to confirm the micro card compatibility before I bought more and they were extremely helpful which was a refreshing change. The website has a lot of useful information. My cam’s are outdoors, somewhat protected but exposed to the environment and held up perfectly through several bad rain and wind storms. Overall - 5 stars.Show lessNorthbayguitar
Adequate at best, with lots of problems
I used to use Lorex Cloud, but had to switch to this, which is inferior, and getting worse.
- on my iPad, it no longer automatically adjusts from portrait to landscape mode. You have to fiddle with it to get it to display correctly.
- every time you swipe from one camera’s view to another, the entire menu of options reappears on the screen. You have to touch the screen constantly to get all of the visual white noise to go away. It never did this in the past. You used to be able to touch the screen once while viewing Camera 1, for example, make the menus disappear, then swipe to Camera 2, and they would still be gone. Not anymore. You’re constantly dealing with this graphical white noise.
- there’s no instant playback option, which is a huge problem.
- the event clips stop recording even if movement is ongoing. It records the first few second, then stops after a set amount of time, instead of continuing until the movement stops.
- the setup is not intuitive and simply, as it should be for a 21st century appShow lesstented
Solid App, really good product
First off this application is a solid 4/5 for me. It set up easily, works remotely and is very efficient (low lag when doing things). A few things I would LOVE to see:
• When looking at playback/timeline- WHY does it start at midnight every time?? I have absolutely no interest in seeing a recording starting at midnight if it’s 8pm now. Just show me the current video with the option to go backwards
• Can the live view be automatically initiated when I open the app? It’s an extra step and kinda annoying
• Can the detection notifications play a short clip instead of a static image? It’s a great feature I love on a similar productShow lessLancereq
iPhone 13 Pro Upgrade Issues
Recently upgraded from an iPhone XS to iPhone 13 Pro, nothing but issues. Can’t stream or see playback from my cameras. The app says there is an error. Tried deleting and reinstalling app already. I hope the developers find the issue and are able to fix it quick. My Internet speed works just fine. Maybe my NVR needs settings tweaked in the meantime for a quick fix. Great app when it works. I think the app should show camera feed options in a vertical orientation vs. a horizontal.
***Update ***
Horizontal scrolling of camera feeds was added. Thank you developers! Please add dark mode support when viewing my camera feeds at night, the white background borders are too bright!Show lessMovieGo-ee
So much better than previous lorex apps, but stability and crashing makes it almost unusable.
Previous Lorex apps were marginal at best, very difficult to navigate and unusable for watching recordings.
The “Home” App improves things quite a bit with easily accessible recording timelines and a much cleaner interface, however, it is plagued with constant crashes and strange issues of cameras not being available (but fine on the direct DVR/NVR display) which only gets resolved by factory resetting the DVR/NVR.
Previous apps had no problem displaying multiple cameras in a grid but this one tends to crash when one attempts. Actually it crashes when you just swipe between cameras. Really it just crashes, a lot. I hope their app developer can get to the bottom of this and apply some real QA. If the reply is “network issues” then obviously there needs to be some simple error handling in the app vs just crashing.
Perhaps the most infuriating thing is that this app is TERRIBLE on an IPad whereas the previous ones at least would use the whole screen and not be an upscale IPhone app.
In summary, UX and UI have been improved over previous efforts, but QA and proper device support needs serious attention.Show lessslartibartfaat
Let more than 1 device log in at once on same account!
We have had the Lorex Cloud for almost 2 years with 8 cameras outside our house and love them. We decided to get 2 cameras for the inside and had to download this app for those cameras. I’m also disappointed that I have to have 2 separate apps for these. What makes me more unhappy other than having to have 2 separate apps is that only one of us can be logged in at a time! Please fix this!!!
RESPONSE:
I am aware of the sharing, but what I dislike is that after my husband shared it with me, if I am to disable the cameras (privacy mode), he is alerted, but if he does it, I am not alerted. So again, I think one of these issues, whether it be more than one device can be logged in at the same time, or both users should be alerted needs to be fixed in my pov.Show lessAl_Capony
Developer Response
Hey Al_Capony, Lorex Home now offers device sharing option, to allow different accounts to view a camera. To set this up, please tap the three dots for the camera you would like to share, navigate to 'shared users' and follow the on screen setup. Thanks!This is crap!
Trying to get into the app for more than one hour. Network error message keeps showing up and nothing happen. My internet is fast and i have no problem accessing any other app!Madonna the real
Great Improvements from Years Ago
I have owned Lorex cameras for several years and they have definitely improved their app and the quality of their cameras are very good. I have the wireless cameras for around my house and over the last year or so, they have been very reliable. I also have Arlo cameras for outside and they do not compare at all to the Lorex cameras for the night version. The Lorex cameras are far superior. In addition, the Lorex cameras connect much quicker than the Arlo cameras so you can view what’s going on instead of having to wait approximately five seconds, or more, for the Arlo cameras to connect.Show lessBigAl775
