Leave a Review Zosi Smart
Straight Garbage
I have this system less than 2 yrs and only 2 cams out of 8 work, that is, if the crappy app lets them connect. I have to constantly reboot system and/or app to get them to work. It worked fine 2 yrs ago, so these updates are carelessly updated, without properly being tested on existing older systems. Roll out the updates, to corresponding hardware, not a blanket update that screws up all others. Todays society is the laziest of lazy. If their was a real brand or company that lived by great standards, we the consumer will be happy. In turn, recommend and continue to buy a great product, you the company would be successful and rich. Those standards are obsolete in today’s age and don’t get me started in Customer Service!!Show lessJVaz444
ZosiSmart app
The support person named Jar is great support, he is patient, happily resets your password on the app for you, and he does it as soon as he is there, although he seems like he is always working to me, day or night here in Canada.
The app is a huge problem, it doesn’t accept the admin password, so you get locked out then you have to contact support, so thankfully Jar is there to help, however is should accept the admin password for the whole system, that is the part that drives me crazy, the system is not set up properly.
Thank you Jar, thank goodness you are there for me.
GinnyShow lessShenera
Sometime it work
Sometime it work but almost all the time it dosent. Its laggy and have a lot of bugJerry058
4 out of 5
The system is great, but you cannot set up individual cameras to alarm so it’s all or nothing. Everything else I like about the systemBigmike2000
Plan wiring
Took time to plan wiring, but generous length of leads made all possible, except one where I will need an extension to the garage, which in my house is at bottom of the garden.
Very good picture quality. One camera overlooks a neighbour, so I asked her if she minded, but she was delighted, as she felt the security just could be a benefit in future.
All together, a good set-up. ThanksShow lessThis nickname is a block
Ty
TyJURRI_17
For the price and quality GREAT
Only thing is being that it’s a wired system and it’s 1080 pixel which is very very detailed and good, when you zoom in it gets hard to see from a far away point, but you can see the whole bottom of my block and the whole top of my block clearly. I have 2 outfront one 2 in the side and one in back,Doesn’t have the option to hear anything, and it does have infrared and LED works good at night!!!But sometimes it loading,And you want to see it right away by turning your phone off anon yeah it only takes a minute two, yes it has motion sensor and has the option to either let them come through or not, Anything sets it off the alerts I meanShow lessrobroc89
Developer Response
Thank you for your feedback regarding our app and sorry for causing you a bad experience. For your question, please check in the APP settings whether you have enabled the audio function of the camera and enabled the microphone permission of the APP in the phone settings? Here is this help article for your reference: https://supports.zositech.com/hc/en-us/articles/9220355224345-Getting-Started-with-Zosi-Smart-App At the same time, could you please confirm if the device you purchased comes with built-in audio, such as two-way talk capability? If not, you will need to purchase a security microphone and connect it to the camera and NVR/DVR device to get audio. If the problem is still not solved after your check, please don't worry, you can contact the Zosi technical support team in two ways: 1. Please click on the Zosi official website: https://supports.zositech.com/hc/en-us → enter the Support page → you will see a blue "Support" button in the bottom right corner, which is the window where the Zosi technical support team provides online service for users, with customer service staff to answer your questions online; 2. Please make sure you have sent an email to our official after-sales service team: service@zositech.com, in general, our technical support colleagues are guaranteed to reply to you within 24 hours, please pay attention to check the mailbox spam to avoid the reply letter is blocked.Loving the app and cloud service
The app works really well. I can see multiple locations from a single viewCalliba77777
Good system .
I love ZosiSmartshawwwwwna
Problem with sad card replays
Since last update playing the recording back is not working properly. Will play but won’t skip to next detection. Even on search the recording can not be viewed even though it’s showing as recorded…?
Overall the system works well but a high speed internet connection is vital to view remotely.K-Anders1
