Leave a Review Horizon Blue
Better App
It appears more user friendly and quickly. I hope the pay bill is as easy or better than before.TrottiLotti
Me Kitty
I’m very pleased with the app because I am able to get more information about my plan without having to spend a lot of time on hold waiting for a representative to answer. During this pandemic it has become a major factor in knowing my benefits and what is covered.Cubncozy
Consistent and easy to navigate
I am really impressed with the accuracy of this app. I have all of the information I need at my fingertips and it’s really intuitive. I find doctors, pay bills, review EOB info right from my phone. It even helps me manage my HSA!VinnieRocks
Love it
Awesome! Easy to use and I always have a digital copy of my insurance card! I love how easy it is to determine whether a doctor or facility is in- or out-of-network! I have recently been temporarily totally disabled so the more information I have at my fingertips the better! ❤️Ransomwoman
The best app
Horizon app is great. Especially the nurse chat option which is available 24 hours. You can ask for help anytime. If you need more help they can connect you with a live chat to a doctor who can diagnose and send any medical requirements electronically like lab test, prescriptions and everything. You will feel better and relax with this outstanding serviceShow lessHazem Adham
Developer Response
Thanks so much Hazem Adham, I couldn't have said it better myself. :) We really appreciate the rating and the very detailed review!Garbage.
How do they have the audacity to develope an app that’s doesn’t take you further than a log in screen. FOR MONTHS! God forbid you wanted to pay your bill or look at your plan info.... oh, wait you can’t. People pay all this money and here we have some garbage disguised as an app to help others. Nobody wants to be on the phone on hold jumping through hoops to pay a bill. Thanks for playing with peoples lives.Show lessPoopface McGee McGee
Easy to see my claims and chat with nurse
I like the easy-to-read claims which quickly shows if I owe anything to my doctor and how much I need to pay, if anything. The nurse chat function is also very easy to use - they are responsive and helpful in helping me and my family with urgent care-type questions.Penfan2010
Developer Response
Happy to hear that you find our app helpful and easy to use. Thanks for the great rating!Worst app
Don’t bother downloading this app if you’re trying to make your life easier. The app always crashes and the “assistance” only looks up providers for you. They don’t answer any billing questions, they don’t help schedule appointments for you even though it says it’s an option. Such a waste of time. Your account will never reflect it’s true amount. I’ve paid bills ahead of time and it’ll still show a balance as though I’m late.Show lessKatelynNicoleJo
“What’s Covered” Error Messages...STILL??
I signed up 3 weeks ago and no matter what I do, there’s an error message whenever I try to see what’s covered. It doesn’t mater if it’s my profile or others under my plan, I get a “We are experiencing difficulties processing your request” error message. Very frustrating. I’ve spoken with several representatives who’ve advised that it was being fixed, but as of 1/1/20, it is still out of order.Show lessMinpin
Easy access to all my info!
Was able to pull up and move my ID card to the iPhone wallet and was able to show it to my doctor.
All my info is easily available and I can see my plan and EOBs!
Great app that’s actually useful!!!!!Innasta
